Job details

Operations Lead

JOB SUMMARYThe Menu Services Operations Lead provides leadership by managing a team of operational support personnel and duties associated with team leadership including but not limited to overseeing operations, budget considerations, marketing, and reporting and analytics. The position will oversee a team of 2-5 direct reports and may be responsible for additional dedicated resources.RESPONSIBILITIES• Responsible for managing the work and productivity of the team of operation support personnel for the menu services organization• Responsible for the creation and presentation of reporting and analytics on all project activity for the menu services team• Lead development of marketing efforts including but not limited to organization micro-site, blog, newsletters, and other marketing efforts• Responsible for maintaining a productive relationship with Sysco menu services leadership team• Identify improvement opportunities to continuously improve team performance• Oversee and maintain menu services live chat/support function• Develop, maintain, and deliver training to the menu services team• Responsible for maintaining OnDemand tool, and rolling out new functionality to team and fieldEducationBachelor’s degree requiredExperienceMinimum 3-5 years of experience in Marketing and/or Management in a corporate environment along with at least 3 years of relevant industry experience.Skills• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.• Ability to write reports, business correspondence, and procedure manuals.• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.• Understanding of how to gather market intelligence and insights• Methodical, hands-on, detail-oriented approach to problem-solving• Excellent written and oral communication skills. Good Listener• Able to develop clear PowerPoint presentations for executive audiences• Able to build strong working relationships with internal and external stakeholders, partners, and colleagues• Ability to be persuasive and build alignment with all levels and across functions within Sysco• Negotiation and conflict resolution skills• Self-starter• Motivated by the desire to have an impact• Highly committed to exceeding expectations and continuous improvement• High energy level• Strong personal work ethic• Willing and able to take on various types of work• Good fit with Sysco corporate culture• Ability to adapt to different management, communication, and delivery styles (as needed) for different situations• Highly flexible and adaptable to shifting prioritiesAFFIRMATIVE ACTION STATEMENT:Applicants must be currently authorized to work in the United States. We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law. This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.

Sysco Glassdoor Company Review

3.2

Sysco DE&I Review

3.65

CEO of Sysco

Kevin Hourican

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Average salary estimate

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$62850 / ANNUAL (est.)

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$50K

$76K

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What You Should Know About Operations Lead, Sysco

If you're looking for a rewarding career where you can truly make an impact, consider the Operations Lead position at Sysco in College Park, GA! As the Operations Lead, you'll not only manage and inspire a fantastic team of operational support personnel, but also take charge of key responsibilities like overseeing operations and tackling budget considerations. You'll have the exciting opportunity to dive into reporting and analytics, showcasing the vital work your team does. Creativity will be at your fingertips as you lead the development of innovative marketing strategies, including overseeing the organizational micro-site and crafting engaging newsletters. Your role will also involve maintaining strong relationships with the Sysco menu services leadership team, ensuring smooth collaboration and communication. With a keen eye for improvement, you'll identify new opportunities to continually enhance team performance and ensure outstanding support through the live chat function. Leadership, coaching, and training will be a significant part of your day-to-day as you empower your team to reach their fullest potential. A degree and several years' experience in marketing or management will definitely set you up for success in this dynamic position. If you have a knack for problem-solving and building relationships and are ready to take your skills to the next level, this Operations Lead position could be calling your name!

Frequently Asked Questions (FAQs) for Operations Lead Role at Sysco

What are the main responsibilities of an Operations Lead at Sysco?

As an Operations Lead at Sysco, your primary responsibilities will include managing the operational support team, overseeing operational productivity, creating project reporting and analytics, leading marketing efforts, and maintaining strong relationships with the Sysco menu services leadership team.