Leasing Consultant - Part Time

As a Part-Time Leasing Consultant at Hawthorne Residential Partners, your responsibilities will include responding to phone and email leads to convert them into tours, showcasing available apartments to prospective residents, ensuring lease administration is completed accurately, and contributing to meeting occupancy expectations through effective leasing and renewals. You will also engage with the local community through social media and events to promote awareness of our properties.

To apply for the Part-Time Leasing Consultant position at Hawthorne Residential Partners, candidates should have a high school diploma or GED equivalent. While customer service experience is preferred, having a year of sales or apartment leasing experience would be an asset. Additionally, a valid driver's license is required, and obtaining a Certified Apartment Leasing Professional (CALP) accreditation is a plus.

Hawthorne Residential Partners offers several benefits to Part-Time Leasing Consultants, including monthly leasing commissions, employee discounts on services, and a 401K retirement match program. You can also take advantage of career progression programs and health and wellness incentives to support your growth and well-being within the company.

The role of a Part-Time Leasing Consultant is crucial to the success of the community at Hawthorne Residential Partners. By effectively engaging with potential residents and guiding them through the leasing process, you help achieve occupancy goals and create a welcoming environment. Your positive interactions and responsiveness contribute to community reputation and long-term resident satisfaction.

The 'Live It' culture at Hawthorne Residential Partners embodies a commitment to inspiring kindness through action. As a Part-Time Leasing Consultant, you will actively engage with residents and prospects, ensuring every interaction is meaningful and leaves them feeling valued. This culture is about creating memorable experiences and fostering integrity within the work environment, making it essential to the company's mission.

When answering this question, highlight your interest in real estate, customer service, and the core values of Hawthorne. Express how the company's commitment to its residents and the 'Live It' culture resonates with your personal beliefs, showcasing your passion for creating positive experiences.

In this response, emphasize your active listening and problem-solving skills. Describe how you would remain calm, empathize with the customer’s concerns, and provide solutions tailored to their needs, all while maintaining professionalism and a positive attitude.

Share a specific situation that highlights your sales skills. Outline the steps you took to understand the customer's needs, how you tailored your approach, and the outcome, emphasizing your ability to build rapport and trust.

Discuss various marketing strategies, such as utilizing social media, attending local events, and fostering relationships with community organizations. Highlight your creativity and proactive approach to generate interest and increase foot traffic.

Explain your organizational methods, such as setting daily or weekly goals and using tools like checklists or calendar reminders. Discuss your ability to stay adaptable and focused to ensure all tasks are completed efficiently, especially during peak times.

Identify key traits such as strong communication skills, empathy, adaptability, and product knowledge. Explain how combining these skills can lead to better relationships with residents and prospective clients, enhancing lease conversions.

Talk about the importance of a clean and attractive environment. Describe a routine you would implement, such as regular checks throughout the day, working collaboratively with the team, and encouraging a culture of upkeep among employees.

If you have experience with lease administration, share the specifics of your previous roles relating to document preparation, detail orientation, and accuracy. If not, express your willingness to learn and adapt quickly, possibly mentioning related transferable skills.

Mention strategies such as attending workshops, joining professional organizations, following real estate news, and engaging with your peers. Show your enthusiasm for continuous learning, which is important in a rapidly evolving industry.

Detail your understanding of how your efforts in tour conversions, resident engagement, and community promotions would play a role in achieving occupancy rates. Discuss your proactive approach to recruiting new residents and retaining current ones through excellent service.