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Account Executive

We are Health Unlimited and we are looking for an ambitious Account Executive to join our team based in Soho, London.

The Account Executive is a fundamental role within our agency. Supporting all aspects of account delivery, you will quickly become your team’s right-hand person, relishing any task – no matter how big or small. From liaison with suppliers and developing status reports through to supporting on integrated global pitches, you’ll be a self-starter who sees a bright future ahead in the agency world. This is a great opporunity to start your career in medical education.

This role will be based within Rock Unlimited who are the Medical Education and Scientific Engagement specialists within Health Unlimited, combining a team of scientists proficient in delivering high quality content, training and education.

Our clients:

We work for pharmaceutical, medical device and consumer health companies, government agencies, medical societies and advocacy organisations.

Please note, this is a hybrid role with 1 day a week required in our office in Soho, London.

Key Responsibilities:

Account responsibilities

  • Attending and writing up contact reports from client meetings
  • Client liaison and building strong relationships based on high quality client service and trust
  • Project status reports and other client administration
  • Logistical support and contribution to written materials for meetings (invitations, meetings manuals, agendas etc.)
  • Understanding considerations of the ABPI code and implications to materials
  • Event organisation, including on-site support (travel involved) and expert liaison
  • Liaison with suppliers, organising printing and production of materials
  • Close collaboration with editorial, creative and digital teams to deliver on the clients’ needs
  • Scientific/medical referencing
  • Management of knowledge databases
  • Development of client proposals with support from your Account Manager/Director
  • Research for clients and new business pitches
  • Attending new business pitches when appropriate
  • Assisting account and writing team with day to day running of accounts.

Financial responsibilities

  • Ensuring accounts are profitable and over-service is kept to a minimum
  • Budget management and cost tracking
  • Ensuring accurate and timely invoicing, budget tracking and reconciling by the team
  • Motivated self-starter with initiative to identify and push forward the actions required to support the team
  • High attention to detail and quality control to ensure work delivered to client is at its highest standard
  • Confident and positive team player who works well under pressure and enjoys a challenge
  • Strong communication skills, both written and verbal

The benefits we offer focus on better balance between work and personal life, rewarding all our dedicated employees, rejuvenating health, body and mind and career development. We understand that our people are what makes us excellent, just a snapshot of the extensive benefits package we provide to support you includes:

  • Holiday Entitlement – 25 days per year, increasing by one day per year after two years of service (up to a maximum of 30 days per holiday year)
  • Purchase Holiday – opportunity to purchase up to five additional days of annual leave per year
  • Birthday Day off
  • Christmas Office Closure (usually three days) – separate to holiday entitlement
  • Flexible Bank Holiday Days
  • Volunteering Day
  • Enhanced Maternity/Paternity/Adoption benefits
  • Pension Contributions - in line with auto enrolment guidelines, 5% employee contribution and 3% employer
  • Tastecard
  • Long-Service Awards – at each five-year milestone
  • Healthcare cashback scheme
  • Social events

As an equal opportunities workplace, we have a commitment to ensuring equal employment opportunity regardless of race, colour, ancestry, religion, socio-economic status, sex, national origin, sexual orientation, age, citizenship, marital status, neuro divergence, disability, gender, gender identity or expression. Whether you’re just getting your foot in the door, or you are an experienced employee whose life circumstances are shifting, we are committed to creating a workplace that reflects the world we want to live in and are therefore flexible to accommodate each individual's needs as best as we can.

Average salary estimate

$40000 / YEARLY (est.)
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$30000K
$50000K

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What You Should Know About Account Executive, Health Unlimited

Health Unlimited is on the lookout for a vibrant and driven Account Executive to join our dynamic team based in Soho, London. As an Account Executive, you'll play a vital role in ensuring everything runs smoothly within our agency. Whether it’s liaising with clients, organizing events, or collaborating with our creative teams, you’ll be the go-to person who thrives on a diverse range of tasks, big and small. This role offers a fantastic opportunity for those looking to kickstart their career in medical education. Operating under the wing of Rock Unlimited, our specialized team in Medical Education and Scientific Engagement, you'll contribute to high-quality projects for a variety of clients, including top pharmaceutical companies and governmental health agencies. A typical day might see you attending client meetings, developing insightful status reports, or supporting integrated global pitches. You’ll be encouraged to develop strong relationships built on trust and high standards of service, manage budgets, and ensure our accounts are profitable. Plus, all of this while enjoying a hybrid working model, with just one day a week in our lively Soho office. Enjoy a suite of employee benefits focusing on work-life balance, career development, and overall wellness. From holiday perks to enhanced parental benefits, we believe in rewarding our staff for their contributions and dedication. Join us and embark on an exciting journey where your role is crucial to our success and that of our clients.

Frequently Asked Questions (FAQs) for Account Executive Role at Health Unlimited
What are the main responsibilities of the Account Executive at Health Unlimited?

As an Account Executive at Health Unlimited, your main responsibilities will include client liaison, attending meetings and writing contact reports, project status reporting, and playing a significant role in organizing events while offering logistical support. You will also collaborate closely with different teams, manage budgets, and ensure that all materials comply with the ABPI code, making it a fulfilling role that encapsulates various aspects of account management.

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What qualifications do I need to become an Account Executive at Health Unlimited?

To become an Account Executive at Health Unlimited, you typically need a strong educational background, preferably in a related field such as marketing, communications, or life sciences. While some experience in account management or client servicing is beneficial, a positive, self-starting attitude with strong communication skills goes a long way. Your ability to thrive under pressure and pay attention to detail will also help you succeed in this role.

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What does a typical day look like for an Account Executive at Health Unlimited?

A typical day for an Account Executive at Health Unlimited might include attending client meetings, drafting contact reports, collaborating with editorial and creative teams on projects, and managing client needs as they arise. You may also be involved in organizing events and supporting new business pitches, making every day diverse and engaging.

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Is there room for career growth for an Account Executive at Health Unlimited?

Absolutely! Health Unlimited is committed to fostering career development and supporting its employees' growth within the agency. As an Account Executive, you will have opportunities to work closely with senior colleagues, gain invaluable skills, and progress into higher account management roles over time, allowing for a rewarding and dynamic career path.

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What employee benefits can I expect as an Account Executive at Health Unlimited?

As an Account Executive at Health Unlimited, you can expect a comprehensive benefits package that includes 25 days of holiday per year, increasing with service, enhanced maternity/paternity benefits, a pension scheme, healthcare cashback, and volunteering days, among others. The company emphasizes work-life balance and employee well-being, ensuring you're rewarded for your hard work.

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Common Interview Questions for Account Executive
How do you prioritize tasks as an Account Executive?

When answering this question, showcase your organizational skills and ability to assess the urgency of tasks. You might say, 'I use a combination of to-do lists and project management tools to prioritize tasks based on deadlines and client needs, ensuring I meet expectations while maintaining high-quality work.'

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Can you describe how you would handle a difficult client?

To address this, express your commitment to excellent client service. For example, you could say, 'I would actively listen to the client's concerns, work to understand their perspective, and collaboratively find a solution that meets their needs while maintaining the relationship's integrity.'

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What strategies do you use to build client relationships?

Discuss your approach to relationship-building, such as maintaining open communication, being responsive, and proactively addressing clients’ needs. You might say, 'I believe in frequent check-ins and follow-ups to ensure clients feel valued and heard, building a foundation of trust that enhances collaboration.'

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How do you ensure accuracy in your project reports?

Mention your attention to detail and systematic review process. You could say, 'I double-check all reports by cross-referencing data and collaborating with team members for feedback before presenting them to ensure accuracy and clarity.'

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Why do you want to work at Health Unlimited as an Account Executive?

Show enthusiasm for the role and the company. You might say, 'I admire Health Unlimited's commitment to high-quality medical education and the opportunity it offers to work with diverse clients in the health sector, aligning perfectly with my values and career aspirations.'

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What is your experience with budget management?

In responding, highlight any relevant experience with financial tracking. You could say, 'In my previous roles, I have successfully managed project budgets by closely monitoring expenses and making strategic adjustments to ensure projects remain on track financially.'

Join Rise to see the full answer
How do you handle tight deadlines?

Discuss your time management skills and your proactive approach. An effective answer would be, 'I prioritize tasks and focus on critical deliverables, leveraging a structured timeline to manage my workflow while ensuring high-quality outputs, even under pressure.'

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Can you give an example of a successful project you managed?

Choose a relevant example and describe your role and the outcomes. You might say, 'I managed a project for a pharmaceutical client that involved a product launch, coordinating between teams and ensuring all materials were compliant. This resulted in a successful launch and positive client feedback.'

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How do you communicate with your team to ensure everyone's on the same page?

Illustrate your communication style, such as regular updates and using collaboration tools. An example could be, 'I prefer setting weekly meetings along with utilizing project management software to share updates and milestones, ensuring the team is aligned at all times.'

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What do you know about the Pharmaceutical and Medical Device industries?

Show your knowledge of the industries and their impact. You could say, 'I understand these industries are heavily regulated, but they significantly influence public health, and I am eager to engage in meaningful work that contributes positively to this sector.'

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Health Unlimited are an integrated healthcare communications agency, brimming with talent from diverse specialisms: PR, advertising, marketing, behaviour change, medical education, data, digital engagement, content and creative services. We are Fl...

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Full-time, hybrid
DATE POSTED
December 18, 2024

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