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Data Entry Operator, Temporary

COMPANY OVERVIEW:

HealthAxis is a prominent provider of core administrative processing system (CAPS) technology, business process as a service (BPaaS), and business process outsourcing (BPO) capabilities to healthcare payers, risk-bearing providers, and third-party administrators. We are transforming the way healthcare is administered by providing innovative technology and services that uniquely solve critical healthcare payer challenges negatively impacting member and provider experiences.

We live and work with purpose, care about others, act with integrity, communicate with transparency, and don’t take ourselves too seriously.

We're not just about business – we're about people. Our commitment to a people-first approach shapes everything we do, from collaborating as a team to serving our valued clients. We believe that creating a vibrant and human-centric environment can inspire engagement, empower our team members, and ignite a sense of purpose in all that we accomplish.

PURPOSE AND SCOPE:

Data Entry Operators are responsible for entering data into computer using alphabetic, numeric, or symbolic data from source documents by following production guidelines and procedures for archival and data capture purposes.

PRINCIPAL RESPONSIBILITIES AND DUTIES

  • Keep track of received data and source documents

  • Prepares and sorts source documents and identifies and interprets data to be entered

  • Maintains a business-like production environment, by keeping personal communications and distractions to a minimum

  • Compares data entered with source documents, or reenters data in verification format on screen to detect errors

  • Complies, sorts, and verifies accuracy of data to be entered. Keeps record of work completed on the form provided

  • Responds to inquiries regarding entered data. Corrects knowledge and performance deficiencies when notified of errors, in order to produce an acceptable product

  • Reports to work and meetings on time and prepared

  • Ability to take direction from Production Supervisor

CUSTOMER SERVICE:

  • Responsible for driving the HXG culture through values and customer service standards.

  • Accountable for outstanding customer service to all external and internal contacts.

  • Develops and maintains positive relationships through effective and timely communication.

  • Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner

 EDUCATION, EXPERIENCE AND REQUIRED SKILLS:

  • High school diploma or GED required.

  • Associate's degree or a combination of education and equivalent experience may be accepted in lieu of a degree.

  • 0-2 years in a related field

  • Must type at least 45 wpm with a high accuracy level

  • Must be able to proficiently use a standard keyboard, mouse, and PC

  • MS Office Suite, MS Access, Excel

Average salary estimate

$35000 / YEARLY (est.)
min
max
$30000K
$40000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Data Entry Operator, Temporary, HealthAxis Group, LLC

Are you looking for a temporary Data Entry Operator role that makes a difference? Join us at HealthAxis in sunny Tampa! We pride ourselves on being a leading provider of innovative technology and business solutions for healthcare payers and providers. As a Data Entry Operator, you will be a key player in not only managing critical data but also in enhancing the experiences of our members and clients alike. Your main responsibility will be entering a variety of data into our systems while adhering to our quality standards and production guidelines. You'll sort, prepare, and interpret source documents, ensuring that all information is accurate and organized. If you thrive in a supportive environment and enjoy interacting with team members, this position will be a perfect fit! It's essential to maintain an efficient workspace, keeping distractions to a minimum, and you’ll also have the opportunity to respond to inquiries about the data you enter. With a commitment to exceptional customer service at HealthAxis, you'll be contributing to a positive team culture, ensuring that our internal and external contacts receive the utmost respect and support. Whether you’re just starting your career or looking to build on your data entry experience, we welcome you to bring your skills to our vibrant team that values people above all.

Frequently Asked Questions (FAQs) for Data Entry Operator, Temporary Role at HealthAxis Group, LLC
What responsibilities does a Data Entry Operator at HealthAxis have?

A Data Entry Operator at HealthAxis is responsible for entering and verifying data from source documents, interpreting incoming data accurately, and maintaining a productive work environment. This includes sorting and preparing documents, comparing entered data with original sources to ensure accuracy, and responding to inquiries regarding the entered information.

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What qualifications do I need to apply for the Data Entry Operator position at HealthAxis?

To apply for the Data Entry Operator position at HealthAxis, candidates must have at least a high school diploma or GED. An associate degree or relevant experience can also be considered. Additionally, you should type at least 45 words per minute with high accuracy and be proficient in MS Office Suite, particularly Excel and Access.

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How does HealthAxis foster a positive work culture for Data Entry Operators?

HealthAxis fosters a positive work culture by emphasizing values like integrity, transparency, and teamwork. As a Data Entry Operator, you will be part of a collaborative environment that prioritizes effective communication and outstanding customer service for both internal and external stakeholders.

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Can I work part-time as a Data Entry Operator at HealthAxis?

The Data Entry Operator role at HealthAxis is a temporary position designed to support specific projects. While it generally aligns with full-time hours, flexible arrangements may be possible, so it's best to inquire during the application process to discuss your specific schedule needs.

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What tools and skills are necessary for the Data Entry Operator role at HealthAxis?

In the Data Entry Operator role at HealthAxis, proficiency in standard PC tools like a keyboard and mouse is vital. Familiarity with MS Office Suite, particularly Excel and Access, will help you manage and process data effectively. You'll also need strong attention to detail and the ability to work in a fast-paced environment.

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Common Interview Questions for Data Entry Operator, Temporary
How do you ensure accuracy in your data entry tasks?

To ensure accuracy in data entry tasks, I double-check my entries against the source documents and utilize verification techniques, such as re-inputting data on screen to confirm its correctness. Consistency in following standard procedures also helps prevent errors.

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What experience do you have with data entry and data management?

I have 0-2 years of experience where I’ve been responsible for entering data from various sources and ensuring its integrity. I utilize tools like Excel for organizing information and have honed my typing skills to maintain a high level of accuracy under tight deadlines.

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How do you handle repetitive tasks in a data entry role?

I approach repetitive tasks by maintaining focus through short breaks and staying organized. Setting small goals allows me to track my progress and keep my motivation high, ensuring that I deliver quality work efficiently.

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Can you describe a challenging experience you encountered in a previous data entry position?

In a previous role, I encountered a set of inconsistent data formats that hindered efficient entry. I took the initiative to create a guide for standardizing entries, which improved accuracy and sped up the process for the entire team.

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What software tools are you familiar with for data entry?

I am proficient with the MS Office Suite, particularly Excel for data manipulation and organization. I also have experience using MS Access to manage databases effectively and FAQs that streamline data retrieval for user inquiries.

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How do you prioritize your tasks in a busy data entry environment?

I prioritize tasks by assessing deadlines and the complexity of each entry. I breakdown larger projects into smaller manageable parts while ensuring urgent requests are addressed promptly, allowing me to maintain productivity and quality.

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How do you maintain confidentiality when handling sensitive data?

I always adhere to established privacy policies and ensure that sensitive information is stored securely. I limit access to such data and consistently remind myself of the importance of confidentiality in my daily tasks.

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What steps do you take when you find an error in your data entry?

When I discover an error, I immediately halt processing related data and verify the source document. I then correct the mistake and document the error for future reference, ensuring that I learn from it to avoid repetition.

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Describe how you would respond to a customer service query related to your data entry work.

If faced with a customer service query, I would actively listen and clarify the details needed. I ensure timely and accurate information is provided, demonstrating understanding and a commitment to resolving the customer’s issue effectively.

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Why do you want to work as a Data Entry Operator at HealthAxis?

I admire HealthAxis for its commitment to innovation in the healthcare sector and its people-first approach. I’m enthusiastic about contributing to a team that values positive relationships and outstanding service, making a difference in people's lives through my data entry skills.

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Temporary, on-site
DATE POSTED
March 27, 2025

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