COMPANY OVERVIEW:
HealthAxis is a prominent provider of core administrative processing system (CAPS) technology, business process as a service (BPaaS), and business process outsourcing (BPO) capabilities to healthcare payers, risk-bearing providers, and third-party administrators. We are transforming the way healthcare is administered by providing innovative technology and services that uniquely solve critical healthcare payer challenges negatively impacting member and provider experiences.
We live and work with purpose, care about others, act with integrity, communicate with transparency, and don’t take ourselves too seriously.
We're not just about business – we're about people. Our commitment to a people-first approach shapes everything we do, from collaborating as a team to serving our valued clients. We believe that creating a vibrant and human-centric environment can inspire engagement, empower our team members, and ignite a sense of purpose in all that we accomplish.
PURPOSE AND SCOPE:
Data Entry Operators are responsible for entering data into computer using alphabetic, numeric, or symbolic data from source documents by following production guidelines and procedures for archival and data capture purposes.
PRINCIPAL RESPONSIBILITIES AND DUTIES
Keep track of received data and source documents
Prepares and sorts source documents and identifies and interprets data to be entered
Maintains a business-like production environment, by keeping personal communications and distractions to a minimum
Compares data entered with source documents, or reenters data in verification format on screen to detect errors
Complies, sorts, and verifies accuracy of data to be entered. Keeps record of work completed on the form provided
Responds to inquiries regarding entered data. Corrects knowledge and performance deficiencies when notified of errors, in order to produce an acceptable product
Reports to work and meetings on time and prepared
Ability to take direction from Production Supervisor
CUSTOMER SERVICE:
Responsible for driving the HXG culture through values and customer service standards.
Accountable for outstanding customer service to all external and internal contacts.
Develops and maintains positive relationships through effective and timely communication.
Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner
EDUCATION, EXPERIENCE AND REQUIRED SKILLS:
High school diploma or GED required.
Associate's degree or a combination of education and equivalent experience may be accepted in lieu of a degree.
0-2 years in a related field
Must type at least 45 wpm with a high accuracy level
Must be able to proficiently use a standard keyboard, mouse, and PC
MS Office Suite, MS Access, Excel
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Are you looking for a temporary Data Entry Operator role that makes a difference? Join us at HealthAxis in sunny Tampa! We pride ourselves on being a leading provider of innovative technology and business solutions for healthcare payers and providers. As a Data Entry Operator, you will be a key player in not only managing critical data but also in enhancing the experiences of our members and clients alike. Your main responsibility will be entering a variety of data into our systems while adhering to our quality standards and production guidelines. You'll sort, prepare, and interpret source documents, ensuring that all information is accurate and organized. If you thrive in a supportive environment and enjoy interacting with team members, this position will be a perfect fit! It's essential to maintain an efficient workspace, keeping distractions to a minimum, and you’ll also have the opportunity to respond to inquiries about the data you enter. With a commitment to exceptional customer service at HealthAxis, you'll be contributing to a positive team culture, ensuring that our internal and external contacts receive the utmost respect and support. Whether you’re just starting your career or looking to build on your data entry experience, we welcome you to bring your skills to our vibrant team that values people above all.
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