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Job details

Unit Secretary, SVH, 5S, Full Time,

Company :

Allegheny Health Network

Job Description : 

GENERAL OVERVIEW:

Performs secretarial and direct patient care duties for a designated unit. Maintains the medical record, performs direct patient care for all types of patients.

ESSENTIAL RESPONSIBILITIES:

  • Accurately documents vital signs, weights, I&O, restraints, specimen collection and all other treatments. (20%)
  • Transcribes orders in accordance with policies and procedures subject to the approval of a licensed nurse. Asks for clarification when necessary. (30%)
  • Performs clerical duties related to admission, transfer and discharge, maintenance of patient activities for the records, interdepartmental communications and unit reception. (30%)
  • Demonstrates effective communication (verbal and written) with patients, families, physicians and other healthcare team members regarding patient care. (20%)
  • Performs other duties as assigned or required.

QUALIFICATIONS:

Minimum

  • High school diploma or GED; or six months to one year related experience and/or training; or equivalent combination of education and experience.
  • 1 year of patient care and/or administrative experience
  • Knowledge of medical terminology.
  • Act 34 Criminal Background Clearance Certificate
  •  Act 33 Child Abuse Clearance Certificate
  • Act 73 FBI Fingerprinting Criminal Background Clearance Certificate

Preferred

  • Previous unit secretary experience or graduate of an approved unit secretary program.
  • Experience as a PCA or EMT.

Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.

As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times.  In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. 

Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below.

For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org

California Consumer Privacy Act Employees, Contractors, and Applicants Notice

Average salary estimate

$45000 / YEARLY (est.)
min
max
$40000K
$50000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Unit Secretary, SVH, 5S, Full Time,, Highmark Health

If you're ready for a rewarding career as a Unit Secretary, Allegheny Health Network in Erie, PA, is looking for you! In this full-time role, you’ll be right at the heart of patient care, performing key secretarial and direct patient care duties. You’ll get to maintain medical records and interact directly with patients, ensuring they receive the best care possible. Your day-to-day tasks will include documenting vital signs, transcribing medical orders, and handling clerical duties related to admissions and discharges. What’s more, you'll know patient care like the back of your hand—whether it's managing information or facilitating communication among patients, families, and healthcare teams. To be successful in this role, you'll need a high school diploma or GED, along with at least a year of patient care or administrative experience. It’s also helpful to have some familiarity with medical terminology. If you’re passionate about healthcare and enjoy a fast-paced environment, this could be the perfect fit for you. Join us at Allegheny Health Network, where your skills can make a difference.

Frequently Asked Questions (FAQs) for Unit Secretary, SVH, 5S, Full Time, Role at Highmark Health
What are the key responsibilities of a Unit Secretary at Allegheny Health Network?

As a Unit Secretary at Allegheny Health Network, you'll take on important responsibilities such as documenting vital signs and treatments, transcribing medical orders after ensuring clarity through licensed nurses, and managing administrative tasks related to patient admissions and discharges. Your role is vital in facilitating smooth operations within the unit and requires effective communication with both patients and healthcare team members.

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What qualifications do I need to become a Unit Secretary at Allegheny Health Network?

To become a Unit Secretary at Allegheny Health Network, you typically need a high school diploma or GED along with relevant experience—preferably one year in patient care or administrative roles. Familiarity with medical terminology and clearance certifications are also essential to ensure compliance with health regulations and safety standards.

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What skills are essential for a successful Unit Secretary at Allegheny Health Network?

Key skills needed for a successful Unit Secretary include strong organizational abilities, effective communication skills, attention to detail, and a solid understanding of medical terminology. Being able to work well in a team and handle multiple responsibilities in a fast-paced environment is also crucial.

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Can previous unit secretaries or those with PCA or EMT experience apply for the Unit Secretary role at Allegheny Health Network?

Absolutely! Previous experience as a unit secretary or a background as a Patient Care Assistant (PCA) or Emergency Medical Technician (EMT) is highly valued for the Unit Secretary role at Allegheny Health Network. These experiences can provide a strong foundation for performing the essential duties required in this position.

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What kind of training or programs should I consider for becoming a Unit Secretary at Allegheny Health Network?

Consider completing an approved unit secretary training program that covers essential skills and knowledge needed for the role. Additionally, gaining practical experience in healthcare settings and understanding medical terminology will enhance your qualifications for the Unit Secretary position at Allegheny Health Network.

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Common Interview Questions for Unit Secretary, SVH, 5S, Full Time,
What motivated you to pursue the Unit Secretary position at Allegheny Health Network?

This is a great opportunity to discuss your passion for healthcare and how the Unit Secretary role resonates with your career goals. Share specific examples of your interest in patient care or administrative support that showcases your commitment.

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How do you handle multiple tasks and priorities in a fast-paced environment?

Explain your time management strategies, such as prioritizing tasks based on urgency and importance. Provide anecdotes that demonstrate your ability to efficiently manage responsibilities effectively.

Join Rise to see the full answer
Can you describe your experience with medical terminology?

Discuss any formal education or practical experiences that provided you with a solid understanding of medical terminology. Highlight situations where you successfully used this knowledge in real-world settings.

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How do you ensure accurate documentation and communication in a healthcare setting?

Talk about the importance of attention to detail and how you verify information. Mention best practices you follow for maintaining clear and concise communication with healthcare team members and patients.

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What steps do you take when you encounter a conflict among team members?

Discuss your approach to conflict resolution, including listening to all parties involved, remaining calm, and facilitating open communication to find a mutually agreeable solution.

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How would you manage the admission and discharge processes effectively?

Share your knowledge of the admission and discharge protocols, emphasizing your organizational skills and the importance of clear communication among healthcare professionals and patients to ensure a seamless process.

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What strategies do you use to maintain patient confidentiality?

Emphasize your understanding of HIPAA regulations and your dedication to ensuring confidentiality. Discuss practical measures you would apply to safeguard patient information at all times.

Join Rise to see the full answer
Describe a challenging situation you faced in patient care and how you handled it.

Provide a specific example that demonstrates your problem-solving skills and ability to remain composed under pressure. Discuss the outcome and any learnings you derived from the experience.

Join Rise to see the full answer
What does teamwork mean to you in a healthcare context?

Highlight the significance of collaboration and clear communication among different roles in healthcare. Provide examples of how you have successfully worked within a team to achieve positive patient outcomes.

Join Rise to see the full answer
Why do you think effective communication is crucial for a Unit Secretary?

Discuss how effective communication facilitates patient care, builds trust, and improves overall team efficiency. Share your experiences that underscore the importance of clear communication in healthcare settings.

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April 20, 2025

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