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Community Manager - Web3 image - Rise Careers
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Community Manager - Web3

Why does your role matter? 🎖️

Imagine a world where countless communities exist, but none truly feel like home. Now, imagine a community that resonates so deeply with its members that it becomes a part of their identity. As Community Manager - Web3, that’s your mission. You are not just managing a group; you are fostering a sense of belonging, trust, and shared purpose. By shaping the voice, tone, and interactions within our Web3 gaming ecosystem, you’ll build a vibrant community that embodies the essence of decentralization and collaboration. Your work will elevate our brand beyond gaming, creating authentic connections that transform players into advocates. This is your chance to redefine how people perceive and engage with Web3 gaming communities.

Introduction 📖

At Hike, we’re revolutionizing gaming and tech by blending innovation and immersive experiences. With our foray into Web3 gaming, we’re exploring uncharted territories to create products that redefine fun and ownership. Join us as we make waves in this exciting new frontier.

Hike Code 📝( Our core cultural values )

The Hike Code is our value system. We aim to live and breathe by these every single day. They inspire us to be the best we can be and they are weaved into every part of our decision-making, how we review performance and much more. We have 9 core values:

  • Top Talent in Every Role → Both a quest for greatness & shared values are important to us 🦸‍♂️
  • Owner not a Renter → Proactive & radically responsible. Everyone is an owner 🤝
  • Pro-Sports Team → Strength-based, results-driven with a "team-first" attitude ⚽️
  • Customer Obsession → We exist to delight our customers 😃
  • Think Deeply & Exercise Good Judgement → Clear mind, obsession to simplify & data-informed 🙇‍♀️
  • Build & Make Magic → Courage to walk into the unknown and pioneer new fronts 🙀
  • Be Insatiably Curious & Keep Improving → Curiosity to acquire new perspectives, quickly 👨‍🏫
  • Move Fast & Be Dynamic → Ruthless prioritization & move fast 🙋‍♂️
  • Dream Big, Be Bold & Think Long Term → Courage to climb big mountains 🚀

What We’re Looking For

  • 4+ years of experience in community management with a focus on Web 3, crypto, NFTs, decentralized apps, and blockchain gaming
  • Strong understanding of Web 3 technologies, including NFTs, smart contracts, decentralized finance (DeFi), and blockchain-based gaming ecosystems
  • Proven success in scaling online communities, particularly within gaming and crypto spaces, on platforms like Discord, Telegram, and X
  • Experience developing and executing campaigns that drive community growth, engagement, and retention 
  • Deep passion for community building, particularly in the Web 3 and blockchain-powered space
  • Experience managing open-source community mods and engaging with players across social platforms
  • Skilled in influencer collaboration and partnerships to enhance brand visibility and engagement
  • Excellent communication and leadership skills to foster meaningful interactions and maintain community morale
  • Comfortable working remotely with a proactive approach and a strong sense of ownership 
  • Analytical mindset with superior product and metrics understanding

What You’ll Do 📲

  • Lead efforts to build and scale our Web 3 gaming community, focusing on platforms like Discord, Telegram, and X to engage and retain users
  • Create and implement creative community campaigns that increase awareness, engagement, and loyalty within the Web 3 gaming ecosystem
  • Organize and host live events, AMAs, contests, and community-driven content to strengthen relationships and maintain excitement
  • Educate the community on Web 3 principles, our product offerings, feature announcements, drops, and blockchain-powered gaming to drive adoption and understanding
  • Oversee contributions to and engagement within our open-source community mods, ensuring they grow and thrive
  • Work closely in collaboration with marketing, product, and development teams to ensure community feedback is integrated into product and feature development
  • Build relationships with influencers, KOLs, and businesses to create campaigns that enhance community engagement and boost brand awareness
  • Manage and guide volunteers, influencers, and ambassadors, fostering consistent community growth and active participation
  • Be the face of Hike’s Web 3 gaming product at local and global events, conferences, and community meetups
  • Monitor community metrics and engagement, analyzing trends to optimize strategies and ensure long-term success

💰 Benefits → At Hike, we offer competitive compensation, exciting global exposure, and a chance to be part of something truly transformative. Learn more at work.hike.in.

What You Should Know About Community Manager - Web3, Hike

At Hike, we are looking for a passionate Community Manager - Web3 to lead and foster a vibrant community around our groundbreaking Web3 gaming ecosystem. In this role, your mission is to create a space where players feel a genuine sense of belonging and trust, transforming them into vocal advocates of our brand. With over 4 years of experience in community management and a strong background in the realms of crypto, NFTs, and blockchain technology, you'll drive engagement across platforms like Discord and Telegram. Your role will go beyond just overseeing community interactions; you'll develop and implement creative campaigns that not only increase awareness but also enrich the player experience. You’ll organize live events, AMAs, and contests that keep the excitement flowing, and serve as an educational resource on all things Web3. Furthermore, collaboration is key at Hike, as you’ll work closely with marketing and development teams, and build relationships with influencers to enhance community visibility. This is a chance to redefine how players engage with decentralized gaming communities, so if you’re ready to jump into the exciting world of Web3 with us, we want to hear from you!

Frequently Asked Questions (FAQs) for Community Manager - Web3 Role at Hike
What are the responsibilities of a Community Manager - Web3 at Hike?

As a Community Manager - Web3 at Hike, your main responsibilities include leading the growth of our Web3 gaming community, engaging users on platforms like Discord and Telegram, creating innovative community campaigns, and organizing events to foster excitement and engagement. You will also oversee influencer collaborations and manage analytics to optimize community strategies.

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What qualifications are necessary for the Community Manager - Web3 position at Hike?

To be successful as a Community Manager - Web3 at Hike, candidates should have at least 4 years of experience in community management, particularly within the crypto, NFT, and blockchain gaming sectors. Additionally, a strong understanding of Web3 technologies and excellent communication skills are crucial for building effective community interactions.

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How does Hike's Community Manager - Web3 enhance player engagement?

The Community Manager - Web3 at Hike enhances player engagement by creating and executing creative campaigns tailored to the interests of the community. By organizing live events, contests, and maintaining a robust presence on social media, you’ll foster meaningful interactions and keep players enthusiastic about the gaming experience.

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What skills are essential for a Community Manager - Web3 at Hike?

Essential skills for the Community Manager - Web3 role at Hike include proficiency in community management tools, strong communication skills, analytical mindset, and a deep passion for community building in the blockchain space. Experience with influencer partnerships and remote work flexibility are also highly beneficial.

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What is the long-term vision for the Community Manager - Web3 position at Hike?

The long-term vision for the Community Manager - Web3 at Hike is to cultivate an engaged, thriving community that truly embodies the principles of decentralization and collaboration. By integrating community feedback into product development and leveraging analytics for continuous improvement, this role is pivotal in ensuring the lasting success of Hike's gaming ecosystem.

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Common Interview Questions for Community Manager - Web3
What strategies would you implement to foster community engagement as a Community Manager - Web3?

To foster community engagement, I would focus on creating diverse content such as educational posts on Web3 principles, host interactive sessions like AMAs, and build loyalty programs that reward active participation. Personalizing interactions and ensuring feedback loops to the team will also be critical.

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How do you plan to measure the success of community campaigns?

Measuring the success of community campaigns involves tracking engagement metrics like user activity on Discord, analyzing feedback from events, and monitoring growth trends in community membership. Tools like surveys and analytics platforms will help provide quantitative and qualitative insights.

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Can you describe your experience with managing a community on Discord?

In my previous role, I managed a Discord community by creating structured channels tailored to specific discussions, hosting regular community events, and implementing moderation strategies that maintained a positive environment. I also established bots to automate responses and improve user interaction.

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What role do influencers play in building a Web3 community?

Influencers play a significant role in building a Web3 community by amplifying brand visibility and credibility. They can engage their followers through collaborative content, host events, and provide valuable insights to the community, thereby driving interest and participation.

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How would you handle negative feedback from community members?

Handling negative feedback starts with active listening and empathy. I would respond promptly to understand the concerns, provide clarification, and ensure community members feel heard. Turning the situation into a constructive dialogue can help rebuild trust.

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What experience do you have with community analytics and metrics?

I have extensive experience with community analytics, using tools like Discord’s analytics features and Google Analytics to monitor engagement trends, track campaign performance, and assess community sentiment through various metrics.

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How do you stay updated with trends in the Web3 and blockchain gaming industries?

Staying updated involves regularly following industry news through specialized platforms, participating in community forums, and engaging with thought leaders on social media. Additionally, attending conferences and networking events allows me to gain firsthand insights.

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What are some key qualities of a successful Community Manager - Web3?

Key qualities of a successful Community Manager - Web3 include strong communication skills, a deep understanding of blockchain technology, creativity in community engagement strategies, and an analytical mindset to evaluate the impact of campaigns and initiatives.

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Can you provide an example of a successful community campaign you led?

In my last position, I led a campaign that featured interactive live streams along with exclusive NFT giveaways. This campaign resulted in a significant uptick in community engagement and membership, illustrating the effectiveness of leveraging creativity and exclusivity.

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What do you envision for the future of Web3 gaming communities?

I envision Web3 gaming communities becoming hubs of creativity and collaboration, where decentralization empowers players, and community-driven development leads to innovative gaming experiences. As barriers diminish, these communities will thrive on shared ownership and engagement.

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DATE POSTED
February 18, 2025

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