KYC Analyst

As a KYC Analyst at Satispay, your key responsibilities include performing due diligence on customer documentation, analyzing and assessing customer identities for potential risks, and ensuring timely onboarding processes. You will also assist customers primarily through email during their verification and activation journeys, as well as utilize screening databases to identify potential risks, such as those involving Politically Exposed Persons (PEP).

To be considered for the KYC Analyst role at Satispay, you should have at least one year of experience in a similar position, preferably in a startup or financial sector. An understanding of AML/KYC legal frameworks is essential, and qualifications from recognized industry bodies such as ACAMS or ICA will be seen as a plus. Strong proficiency in written and verbal English is required, and knowledge of Italian will give you an edge!

Excelling as a KYC Analyst at Satispay involves being detail-oriented and possessing strong analytical skills to flag potential risks effectively. Familiarity with compliance regulations and heightened customer engagement are essential. Also, embracing the company’s collaborative nature and contributing to a positive onboarding experience will help you thrive in this role.

The onboarding process for a KYC Analyst at Satispay typically includes an initial review of your qualifications, a call with the Talent Acquisition Team to understand your fit for the company culture, followed by a technical evaluation. You will also have an in-person meeting to give you a better insight into the team dynamics and responsibilities. Our focus is on selecting candidates who resonate with our core values.

As a KYC Analyst at Satispay, you can expect a range of perks including a hybrid working policy, meal vouchers, access to language learning platforms, health insurance, stock options, and opportunities for team-building events. Our culture emphasizes work-life balance and personal growth, so there’s always something new to look forward to!

I conduct due diligence by gathering all required documentation from the client, verifying their identity against various databases, and ensuring adherence to AML/KYC regulations. I pay close attention to detail and strive to identify any inconsistencies that may indicate potential risks.

Certainly! While assessing a client profile for onboarding, I noticed discrepancies in the provided documentation that suggested a possible mismatched identity. I escalated the case to our FinCrime team for further investigation, prioritizing both compliance and customer transparency.

I have experience with various KYC screening tools such as PEP lists, adverse media databases, and proprietary risk assessment software. Efficiency in these tools has enabled me to streamline processes and ensure thorough risk evaluations.

Handling difficult customer interactions requires patience and empathy. I always approach the situation with a calm demeanor, clearly explaining the verification process and its importance. My goal is to reassure them and provide guidance through every step, ensuring a positive experience.

Key skills for a KYC Analyst include strong analytical skills, attention to detail, excellent communication abilities, and a solid understanding of AML/KYC regulations. Additionally, being adaptable and knowing how to prioritize tasks effectively is crucial for success in this role.

I am very familiar with AML and KYC regulations, having kept myself updated with changes in legislation and best practices. I believe that a strong theoretical foundation, combined with practical experience, sets the framework for effective compliance work.

I am excited about the opportunity to work for Satispay because of its innovative approach to payments and its commitment to customer satisfaction. I resonate with the company's values, and I believe my skills can contribute significantly to improving customer onboarding processes.

I stay updated on industry trends by participating in webinars, subscribing to compliance newsletters, and being an active member of industry groups. I also make it a point to regularly review regulatory bodies' updates to ensure that my knowledge is current.

I prioritize tasks by assessing their urgency and importance, using a systematic approach like the Eisenhower Matrix. I also set clear deadlines for each task and adjust my plans based on changes, ensuring that both immediate concerns and long-term goals are addressed.

If I identified a potential fraud case, I would escalate it immediately to the FinCrime team, documenting my findings thoroughly. It’s critical to follow established procedures while ensuring confidentiality and compliance with regulations during the assessment.