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Used Car Buyer - Concord Toyota

Company Description

Concord Toyota is one of the fastest growing brands within the automotive industry.  We are building a business based on doing things the right way.  From the way we treat our guests, take pride in our work and share opportunities for our employees to grow as we grow.  We are proud of what we're doing here and would love to tell you about our opportunities!

Compensation (Hourly/Commission):

  • Annual Income Potential may be from $70,000 to $140,000 
    • If meeting and exceeding goals
    • Hourly pay is $16.50 plus commission

The Used Car Buyer Position has a Pay Scale consisting of the following elements and ranges.  Wages include Base Hourly Compensation of $16.50.  The position may also pay commission compensation which is based on the value or amount of closed sales achieved from $0.00 (if no sales are made) without any upper limit other than sales performance.  The position also may also pay a production bonus based on individual or team performance that may range from $0.00 (if baseline benchmarks are not met) without any fixed upper limit.

Schedule:

  • Full Time
  • 5 days worked/2 days off
  • Monday thru Saturday availability

Our associates are happy to work here because:

  • We boast the lowest turnover in the industry.
  • We provide award winning training (Training Magazine Top 125, and Brandon Hall Awards).
  • We are committed to developing and promoting within the company.
  • Our benefits are extremely competitive with Medical, dental, vision, HSA, 401k and PTO.
  • We encourage peer to peer teamwork and recognition.
  • Special benefits to purchasing and leasing a car.
  • Personal Automotive Concierge Service.

If you want to find out more about the types of jobs we have here, we've highlighted a few.

We're proud of what we're doing here. Come and join us!

Job Description

The Used Car Buyer will have a primary responsibility of executing a process which involves prospecting, appraising, and presenting offers to current vehicle owners with the goal of purchasing their vehicles from multiple sources for resale.

Duties and Responsibilities:

  • Responsible for calling, following up and scheduling appointments for customers to come in and appraise and purchase their used vehicles.
  • Utilize CRM for prospecting and lead generation.
  • Interface with current used vehicle owners from appointments set and dealership service drive with the purpose of purchasing their vehicle.
  • Approach, greet, and engage with dealership customers to appraise and offer to purchase their current vehicles.
  • Appraise used vehicles by asking questions, taking pictures of the vehicles, and inputting vehicle data into Sonic's automated inventory management system.
  • Work with Sales Managers to build and propose an offer to seller.
  • Introduces guest to sales department personnel to sell them a new vehicle after purchase of their existing vehicle.
  • Review monthly goals with management on vehicles purchased to better utilize time and plans more effectively.

Qualifications

Preferred:

  • At least 2-3 years in a Used Car Buyer role in a dealership setting, or vehicle procurement in the automotive rental industry.
  • High level of customer service and excellent communication skills.

  • Ability to read and comprehend instructions and information.

  • Professional personal appearance.

  • Ability to meet company’s production and quality standards.

  • Outstanding Computer skills required.

Required:

  • All applicants must be authorized to work in the USA.

  • All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license.

Additional Information

It's time to make the most important move of your career.  From our cooperative team-based approach; to our more than 1,000 internal advancements each year, it's easy to see the difference. When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.

All your information will be kept confidential according to EEO guidelines.

Average salary estimate

$105000 / YEARLY (est.)
min
max
$70000K
$140000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Used Car Buyer - Concord Toyota, Sonic Automotive

Are you ready to drive your career forward? Join Concord Toyota as a Used Car Buyer, where our focus is all about treating our guests right and offering incredible opportunities for our employees. Located conveniently at 1090 Concord Ave, Concord, CA, our rapidly growing dealership thrives on teamwork, recognition, and a unique culture that makes our associates proud to work here. We boast a competitive compensation scheme, where you'll start with an hourly pay of $16.50 and, if you excel beyond your goals, you can earn commissions - giving you the potential to make anywhere from $70,000 to $140,000 a year! In this dynamic role, you'll be responsible for prospecting, appraising, and presenting offers to vehicle owners to purchase their cars for resale. You'll connect with customers, utilize CRM tools for lead generation, and work closely with our Sales Managers to ensure everyone can drive away happy. What's more, with award-winning training programs and exceptional benefits including medical, dental, and retirement plans, you’ll have all you need to succeed. Imagine a workplace that invests in your growth and recognizes your achievements – that’s what you can expect at Concord Toyota. Come join us and learn why we’re one of the best in the automotive industry!

Frequently Asked Questions (FAQs) for Used Car Buyer - Concord Toyota Role at Sonic Automotive
What are the key responsibilities of a Used Car Buyer at Concord Toyota?

As a Used Car Buyer at Concord Toyota, your key responsibilities will include prospecting for vehicle owners, appraising cars, and presenting offers for purchase. You'll engage with customers both in the dealership and through scheduled appointments, while also utilizing CRM software for lead generation and managing vehicle data effectively.

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What qualifications are necessary to become a Used Car Buyer at Concord Toyota?

To qualify as a Used Car Buyer at Concord Toyota, you should have 2-3 years of experience in a similar role within a dealership or vehicle procurement environment. Strong communication and customer service skills are essential, along with the ability to meet production and quality standards and proficiency in computer skills.

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What is the earning potential for a Used Car Buyer at Concord Toyota?

The earning potential for a Used Car Buyer at Concord Toyota ranges between $70,000 to $140,000 annually, depending on your performance in meeting and exceeding sales goals. You will earn a base hourly wage of $16.50 along with commission and potential production bonuses.

Join Rise to see the full answer
What kind of training will I receive as a Used Car Buyer at Concord Toyota?

When you join as a Used Car Buyer at Concord Toyota, you will benefit from award-winning training programs, recognized by Training Magazine and other prestigious organizations. This thorough training equips you with the skills necessary to excel in your role and further develop your career in the automotive industry.

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What work schedule can I expect as a Used Car Buyer at Concord Toyota?

As a Used Car Buyer at Concord Toyota, you will work full-time, generally for five days a week with two days off. Availability for work is typically from Monday to Saturday, providing you with a structured yet flexible schedule to accommodate both personal and professional commitments.

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Common Interview Questions for Used Car Buyer - Concord Toyota
What strategies will you use to connect with potential vehicle sellers?

I will leverage CRM tools for prospecting and create personalized outreach plans. Building rapport and trust with potential sellers is key, as is demonstrating a deep understanding of the vehicle purchasing process.

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How do you approach appraising a used vehicle?

I approach appraising used vehicles by carefully asking the owners questions about the car’s history, visually inspecting the vehicle, and using a systematic method to assess its condition. Collecting thorough data ensures a fair and transparent offer.

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Can you describe a time you exceeded sales goals in a similar role?

In my previous role, I initiated a targeted marketing campaign that greatly increased leads. By following up consistently and engaging personally with prospects, I not only met but exceeded my sales goals by 30%.

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How do you handle difficult customers?

I handle difficult customers by first listening to their concerns and showing empathy. Understanding their perspective helps me to address issues effectively and offer solutions that lead to a positive resolution.

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What tools do you find most effective for lead generation?

I find CRM software immensely helpful for tracking leads and follow-ups, while social media platforms and automotive websites are great for sourcing potential vehicle sellers as well.

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How do you stay updated on market trends in the automotive industry?

I regularly follow automotive news websites, subscribe to industry publications, and participate in webinars and networking events to stay on top of evolving market trends.

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Why do you want to work as a Used Car Buyer at Concord Toyota?

I admire Concord Toyota's commitment to employee development and customer satisfaction. I believe my skills and experience align with your culture, and I'm excited about the opportunities for growth in such a dynamic environment.

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What steps would you take to ensure a smooth buying process for customers?

Ensuring a smooth buying process involves clear communication, attentive listening, and organizing all necessary paperwork and logistics efficiently. I would guide the customer at every step to build trust and transparency.

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How do you prioritize tasks in a fast-paced dealership environment?

I prioritize tasks by assessing their urgency and importance. I utilize to-do lists and setting daily goals to stay organized, ensuring that all responsibilities are managed effectively, from customer appointments to vehicle appraisals.

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What qualities do you think are essential for a successful Used Car Buyer?

A successful Used Car Buyer should possess strong negotiation skills, excellent customer service, keen attention to detail, and the ability to analyze vehicle conditions. Additionally, a personable approach to engage customers effectively is crucial.

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Our purpose is to deliver an exceptional experience for our guests and teammates that fulfills dreams, enriches lives and delivers happiness. Our Be Connected! Principles serve as our guiding values for how we fulfill our purpose. We strive to Be...

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March 19, 2025

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