Hotel General Manager

Our IHG Brand Hotel in Silver Spring, MD is an ideal hotel for leisure and business travelers. This hotel offers a fitness center, complimentary breakfast, and is conveniently located near the Washington, DC metro area.Job OverviewThe General Manager is responsible for continually focusing on achieving hotel profitability through revenue generation, cost control, guest satisfaction and developing employees while maintaining the integrity of the hotel.Duties and Responsibilities• Ensures compliance with the management company and franchise standards for personnel administration and performance, service to patrons, and room rates• Delivers outstanding guest service and financial performance• Delegates authority and assigns responsibility to all employees; supervises work activities of all employees• Ensure staff receives proper training for each position, including safety training and standard operating procedures• Allocates funds authorize expenditures and assists departmental managers in budget planning• Monitors cost controls for each department on a regular basis• Performs duties of a Sales and Marketing Manager as needed including making sales calls; attending community business functions; working with travel agents, direct bill accounts; and coordinate sales promotions• Inspects guests' rooms, public access areas, and outside grounds for cleanliness and appearance• Answers patrons' complaints and resolves problems to maintain Guest Satisfaction• Handles and resolves employee issues• Conducts annual wage scale surveys and ensures employee wages follow wage and salary guidelines• Adheres to all franchise and company procedures and regulations as well as standard operating procedures• Ensures bank deposits are made daily, including weekends and holidays• Ensures employee paperwork, work schedules and payroll are completed and submitted in a timely manner• Audits daily reports and process monthly reports• Order supplies and equipment as needed and in accordance with company proceduresRequired Skills and Experience• A minimum of five years’ experience as a Hotel General Manager is required or comparable experience.• The ideal candidate will have a sound background in sales, operations, yield management, financial reporting, and delegation along with expertise in the use of Opera PMS.• This is an excellent opportunity for a proven leader looking for a quality, team-oriented, profitable property.• Highly energetic and motivated individual• Must have strong leadership skills• Excellent interpersonal and communication skills with strong customer/client focus essential• Self-Starter with ability to work independently and as a team• Strong problem-solving skills• Excellent written communication skills• Ability to work in a fast-paced, high-pressure environment• Ability to shift and manage multiple priorities• Results driven focus and ability to work through to completion in a timely manner• Adaptable to change• Strong knowledge of Microsoft Office products to include, but not limited to Microsoft Excel and Microsoft Outlook• High level of flexibility regarding overtime during times busy periods as required by the businessDisclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time as needed.Job Type: Full-timePay: From $70,000.00 per yearBenefits:• Employee discount• Paid time off• Parental leaveSchedule:• 8 hour shift• On callEducation:• Bachelor's (Preferred)Experience:• Hotel management: 5 years (Required)• Hospitality: 5 years (Required)Work Location: In person