Senior Total Rewards Manager

What We’re Building

Honeycomb is the observability platform for teams who manage software that matters. Send any data to our one-of-a-kind data store, solve problems with all the relevant context, and fix issues before your customers find them. Honeycomb is the unified, fast, and collaborative choice for engineering teams who care about customer experience to get the answers they need, quickly. We are passionate about consumer-quality developer tools and excited to build technology that raises our industry’s expectations of what our tools can do for us. We’re working with well known companies like HelloFresh, Slack, LaunchDarkly, and Vanguard and more across a range of industries. This is an exciting time in our trajectory, as we’ve closed Series D funding, scaled past the 200-person mark, and were named to Forbes’ America’s Best Startups of 2022 and 2023! In this Senior Total Rewards Specialist role, you will be responsible for the development and execution of the total rewards program and strategy. 

In this role, you will play a key role in supporting our Total Rewards strategy by providing insightful data analysis and contributing to continuous improvement of our systems and processes. This role will be 50% execution and administration and 50% data analysis and modeling. 

Who We Are

We come for the impact, and stay for the culture! We’re a talented, opinionated, passionate, fiercely inclusive, and responsible group of bees. We have conviction and we strive to live our values every day. We want our people to do what they truly love amongst a team of highly talented (but humble) peers.

How We Work

We are a remote-first company, which means we believe it is not where you sit, but how you deliver that matters most. We invest in our people and care about how you orient to our culture and processes. At the same time we imbue a lot of trust, autonomy, and accountability from Day 1. 

• Oversee global compensation, benefits, and equity programs, ensuring competitiveness through industry and regional research.
• Manage annual compensation and equity band reviews, and bi-annual pay review cycles.
• Develop regional compensation practices based on benchmarks, survey data, and market intelligence.
• Analyze compensation data to identify trends, outliers, and areas for improvement.
• Maintain job classifications, salary scales, and ensure up-to-date Total Rewards documentation.
• Prepare and present reports on compensation, job analysis, and benefits data with recommendations to executive leaders.
• Collaborate with HRBP, FP&A, Talent Acquisition, and People Operations teams to align compensation strategies with organizational goals.
• Serve as the primary point of contact for all compensation and benefits inquiries, coordinating with vendors and internal stakeholders.
• Analyze employee feedback and conduct cost analysis to inform Total Rewards strategy.
• Identify and implement process improvements to optimize workflows and enhance Total Rewards effectiveness.
• Ensure compliance with applicable laws and regulatory requirements worldwide.

• Employee Centric Service Mindset: As a Total Rewards Specialist, you will be our team’s resource to answer any Compensation or Benefits questions our team has. The ability to listen, understand and process the team’s needs then answer in a timely, effective and empathetic manner is crucial to your success.
• Error reporting and resolution experience: You will work with various systems and software to manage and administer total rewards programs. The ability to identify and report errors or discrepancies between systems is crucial. You should be able to troubleshoot and resolve issues efficiently, ensuring accurate data and smooth system operations.
• Problem-solving skills: When encountering errors or discrepancies, you should possess strong problem-solving skills. This involves analyzing the situation, identifying root causes, and implementing effective solutions to prevent recurrence.
• Attention to data integrity: Ensuring data integrity is essential when managing total rewards programs. You should have a keen eye for detail and be committed to maintaining accurate and consistent data across systems. Regularly perform data audits and implement data validation processes to minimize errors.
• Technical proficiency: Familiarity with HRIS systems, data management tools, and reporting software is crucial for error reporting and resolution. Proficiency in using these tools will enable you to effectively identify and address system errors or data inconsistencies.
• Communication and collaboration: When reporting errors between systems, clear and timely communication with relevant stakeholders is essential. You should be able to articulate the issue, its impact, and proposed solutions to technical teams, HR colleagues, and management. Collaborate with IT or system administrators to resolve errors promptly.
• Continuous improvement mindset: Strive for continuous improvement in system processes and data management. Identify opportunities for automation, streamlining workflows, and implementing error prevention measures. Keep up with technological advancements and industry best practices to enhance system efficiency and accuracy.

• 5 + years of progressive experience in Human Resources or Total Rewards
• Bachelor’s degree or equivalent in Human Resource Management or related field
• Working knowledge and experience in multiple HR functions and procedures (pay and benefits, compensation, labor law and employment best practices, HR systems, training, performance management, employee relations, change management)
• Must be obsessively customer-centric (our employees are our customers)
• Excellent verbal and written communication skills
• High emotional intelligence and maturity
• Proven ability to handle confidential information with discretion, be adaptable to various competing demands, and demonstrate the highest level of customer/client service and response
• Excellent organization, time management, and attention to detail to ensure quality in every interaction and deliverable
• Ability to multi-task and remain agile
• Knowledge of HR systems and processes, with a plus for familiarity with Rippling and Carta
• Demonstrated experience building relationships with key stakeholders and collaborating with cross-functional teams across multiple locations
• Track record of operating independently and delivering results, embracing ambiguity, demonstrating creativity, being detail-oriented, and delivering results in a dynamic, fast-paced environment.

• Managed global benefits and perks programs
• Experience developing and managing multiple regional comp practices
• Experience developing models and build compelling presentation to leadership for programs

• Base pay (range) of $135,000 - $155,000 USD
• A stake in our success - generous equity with employee-friendly stock program
• It’s not about how strong of a negotiator you are - our pay is based on transparent levels relative to experience
• Time to Recharge - In addition to our Unlimited PTO policy, we have a company wide break at the end of the year
• A remote-first mindset and culture (really!)
• Home office, co-working, and internet stipend
• 100% employee/75% for dependents coverage for all benefits 
• Up to 16 weeks of paid parental leave, regardless of path to parenthood
• Annual development allowance 
• And much more...

Please note we cannot currently sponsor or do visa transfers at this time.

Diversity & Accommodations:

We're building a diverse and inclusive workplace where we learn from each other, and welcome nontraditional candidates, and people of all backgrounds, experiences, abilities and perspectives. You don't need to be a millennial to join us, all gens are welcome! Further, we (of course) follow federal and state disability laws and are happy to provide reasonable accommodations during the application phase, interview process, and employment. Please email Talent@honeycomb.io to discuss accessible formats or accommodations. As an equal opportunity employer our hiring process is designed to put you at ease and help you show your best work; if we can do better - we want to know!