Job details

Manager, Youth Safety Policy & Programs

Remote

At HopSkipDrive, our goal is to create opportunity for all through mobility.

We’re a technology company that solves complex transportation challenges where there is a heightened need for safety, equity, and care. Through our marketplace, we connect kids, older adults, or anyone needing extra support to highly-vetted caregivers on wheels. Through our software and advisory services, we solve the biggest transportation challenges facing schools and school districts around the country.

Founded by three moms as a solution to their own transportation challenges, we’ve now facilitated more than 3.3 million rides and operate across over 13 states across the country. We continue to expand at a rapid pace, making the Inc. 5000 list four times, as well as the Deloitte 500 Fast-Growing Technology list. HopSkipDrive is a Series D company and has raised $100M in funding to date.

Who We Are

Our Trust and Safety team ensures that we are developing and managing HopSkipDrive’s policies, standards and programs to protect child safety. You will advocate for child safety policies internally and externally through policy, user education, and product design. You are an experienced safety professional with a deep understanding of safety policies, standards, and regulations within the tech industry, and you bring a proactive and strategic mindset to the development, implementation, and oversight of comprehensive policies. You will support the business and these objectives in the following ways:

Develop and implement effective child safety policies and programs, informed by research and data.
Collaborate with diverse stakeholders to improve user safety, resolving high-profile policy issues, and influence product design to prioritize child safety and build trust. Provide expert policy counsel on child safety to internal partners.
Analyze child safety issues and recommend solutions for technology platforms. Lead collaboration and set industry standards for child safety.
Identify product risks and draft policies to reduce harm to children. Update executives on child safety issues on HSD products.

Who You Are

You are someone who can not only develop policies but can think through the intricacies and develop procedures from them for our front-line teams. You are passionate about safety and are never happy with the status quo. You’re always ready with ideas, motivated to continually improve the safety of our community, and drive a culture of safety and compliance.

3+ years of experience in internships, policy, legal, Trust & Safety, and/or technology environment directly working on child safety
Academic research and/or advocacy background focused on child safety
Experience representing organizations in external forums and media engagements
Knowledge of variations in culture and values across diverse populations
Outstanding written and verbal communication skills across multiple functions and teams
Entrepreneurial spirit who can come up with solutions to prevent problems we haven’t seen yet
Experience working with diverse stakeholders, from executives to front-line workers
Innovative thinker who can promote policy innovation and drive timely decisions
A creative problem solver with the ability to work independently
Bachelor's degree
Direct experience in rideshare or a similar two-sided marketplace is preferred

Our Investment In You

We want you to be an owner in our company and share in executing our vision, so every full-time employee has equity. In addition, we offer flexible vacation, medical, dental, vision and life insurance, 401(k), FSA, and an opportunity to work for a uniquely positioned, VC-backed company in a hugely attractive space with significant upside potential. HopSkipDrive is committed to fair and equitable compensation practices. The salary range for this role in Los Angeles, CA is $85,000- $100,000. This position is remote and, as such, compensation will ultimately be in line with the location in which the position is filled. Final compensation for this role will be determined by several factors such as a candidate’s relevant work experience, skill set, certifications, and specific work location. The total compensation package for this role also includes equity stock options.

HopSkipDrive is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected class.