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Lead HRIS Analyst (Workday)

At HUB International, we are a team of entrepreneurs. We believe in protecting and supporting the aspirations of individuals, families, and businesses. We help our clients evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees to learn, grow, and make a difference. Our structure enables our teams to maintain their own unique, regional culture while leveraging support and resources from our corporate centers of excellence.HUB is the 5th largest global insurance and employee benefits broker, providing a boundaryless array of business insurance, employee benefits, risk services, personal insurance, retirement, and private wealth management products and services. With over $5 billion in revenue and more than 17,000 employees in 600 offices throughout North America, HUB has grown substantially, in part due to our industry leading success in mergers and acquisitions.Overview of Position:The Lead HRIS Analyst (Workday) will play a vital role in supporting HUB’s HCM business processes by leveraging their expertise in Workday and related HR technologies. The primary objective of this role will be to ensure the efficient operation, configuration, and continuous improvement of the Workday Human Capital Management System to meet the needs of our employees and the business. This position is hands-on and requires strong knowledge of Human Resources Information Systems (HRIS), Workday (specifically) and experience with other Human Resources functions (i.e. Payroll, Benefits, Time & Absence, Compensation etc.) This role will also serve as a technical point-of-contact for assigned functional areas and subject matter expert ensuring operational effectiveness, data integrity, testing of system changes, and analyzing data flows for process improvement opportunities.Key Responsibilities include:• Subject Matter Expert• Leads Workday configuration and solutioning with a focus on dashboards & reports.• Coaches and mentors HR Technology Analysts – sharing Workday expertise.• Supports Workday release management: reviews release summaries, conducts breakout session with COEs and manages release testing. Identifies enhancement solutions and impacts to downstream systems.• Maintains awareness of current trends in HRMS with a focus on product and service development, delivery, and support, and applies key technologies.• Recommends process and customer service improvements, innovative solutions, and policy changes.• Evaluate, build, and maintain all elements related to our HRIS systems including but not limited to Payroll, Benefits, Time & Absence, HCM, Reporting and Dashboards.• Support ad-hoc reporting requests across the organization.• Assists in identifying new HR needs and the software products with a focus on data and analytics.• Responsible for driving innovation and process improvement to support long term human resources business goals and process improvement.• Document standard processes/procedures; create user guides and checklists for functional practitioners.• Respond to and resolve HRIS tickets submitted in a timely manner.• Training:• Providing technical support and serving as a subject matter expert to educate system end users on how to navigate and use the system, as needed.• Developing and maintaining process documentation.• Training new system users as well as developing user procedures, job aids, guidelines, and documentation.Qualifications and Experience:• Bachelor’s degree in related discipline (e.g., Information Systems, Human Resources, or Business)• 5+ years of experience in an HRIS analyst role in a Workday environment• Workday configuration, implementation, and/or consulting experience in 2 or more modules including HCM, Recruiting, Compensation, Benefits, Payroll, Time & Attendance, Performance & Talent Management• Workday partner or Pro Certification strongly desired• Excellent analytical skills; ability to collect and analyze data and present findings• Excellent communication skills are keys for this role, as this role will frequently interact with varying levels of leadership and will need to evaluate the expressed and un-expressed needs for proper requirements.• Strong customer service orientation and ability to maintain a professional, friendly demeanor at all times• Solution oriented and solid business acumen• Critical thinking skills and being able to work independently• Strong organizational skills and attention to detail• Ability to maintain strict confidentiality• Solid ability in identifying and resolving problems in a timely, effective manner• Insurance industry experience an asset• Experience with change management a plus• Ability to travel (10%)Join Our Team:Do you believe in the power of innovation, collaboration, and transformation? Do you thrive in a supportive and client focused work environment? Are you looking for an opportunity to help build and drive change in a rapidly growing and evolving organization? When you join HUB, you will be part of a community of learners and doers focused on helping our leaders maximize the potential of their employees.Department Human ResourcesRequired Experience: 5-7 years of relevant experienceRequired Travel: NegligibleRequired Education: Bachelor's degree (4-year degree)HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. The EEO is the Law poster and its supplement is available here at http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm .EEOAA PolicyE-Verify ProgramWe endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the US Recruiting Team toll-free at (844) 300-9193 or USRecruiting@hubinternational.com. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

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What You Should Know About Lead HRIS Analyst (Workday), HUB International

At HUB International, we're not just a team; we're a community of innovators and leaders committed to shaping the future of insurance and employee benefits. As a Lead HRIS Analyst (Workday), you will play a crucial role in enhancing our Human Capital Management processes. You’ll leverage your deep expertise in Workday to ensure our HRIS systems are not only operational but continuously improving. Your day-to-day will be vibrant and dynamic—think configuration, solutioning, and mentoring other HR Technology Analysts as you share your knowledge of Workday's best practices. You’ll stay ahead of the game by supporting Workday release management, assessing enhancements, and identifying opportunities for process innovation. Collaboration is key here as you will connect with various business units and lead efforts to improve customer service and operational effectiveness. Your analytical skills will come into play as you evaluate data and contribute to strategic decision-making, shaping policies that ultimately drive our business forward. On top of it all, you’ll create essential documentation and training resources to empower our teams to navigate the system effectively. If you’re looking for a role where you can fuel your passion for HR technology and make a tangible impact, this Lead HRIS Analyst position at HUB International is the perfect opportunity for you!

Frequently Asked Questions (FAQs) for Lead HRIS Analyst (Workday) Role at HUB International
What are the key responsibilities of a Lead HRIS Analyst (Workday) at HUB International?

As a Lead HRIS Analyst (Workday) at HUB International, your main responsibilities will include providing expert-level support for our Human Capital Management System, leading Workday configuration efforts, mentoring HR Technology Analysts, managing Workday release testing, and continuously exploring enhancements to improve our HRIS processes. You'll also create training materials and documentation to ensure effective system usage.

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What qualifications are required for the Lead HRIS Analyst (Workday) position at HUB International?

To excel as a Lead HRIS Analyst (Workday) at HUB International, candidates should possess a Bachelor’s degree in a relevant field and at least 5 years of experience in HRIS within a Workday environment. Additionally, experience with multiple Workday modules and excellent analytical and communication skills are essential for this role.

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How does HUB International support career growth for a Lead HRIS Analyst?

HUB International fosters a culture of learning and development, especially for the Lead HRIS Analyst role. You’ll be encouraged to enhance your skills through mentorship and continuous education, as well as participating in industry-leading training programs to stay ahead of HR tech trends.

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What role does innovation play in the Lead HRIS Analyst (Workday) position at HUB International?

Innovation is at the heart of the Lead HRIS Analyst role at HUB International. You will be expected to drive innovative solutions and process improvements, leveraging your expertise in Workday to enhance the user experience and operational efficiencies across the organization.

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Can I apply for the Lead HRIS Analyst (Workday) role at HUB International if I don't have insurance industry experience?

Yes! While insurance industry experience is considered an asset, it is not a strict requirement for the Lead HRIS Analyst (Workday) role at HUB International. What's crucial is your proficiency in Workday and HR technologies, along with a strategic mindset towards data and analytics to support HR objectives.

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Common Interview Questions for Lead HRIS Analyst (Workday)
Can you discuss your experience with Workday configuration?

When answering this question, it's important to detail specific modules you've worked on, such as HCM or Payroll, and emphasize your hands-on experience in configuration and any solutions you've implemented. Highlight how your contributions positively impacted HR operations.

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How do you stay updated with ongoing changes in HRIS technology?

Show your commitment to professional development by discussing resources you utilize, like industry publications, webinars, and Workday community forums. Mention any certifications you’re pursuing that keep your skills sharp and relevant.

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Describe a time you improved a process within an HRIS environment.

Choose a specific example where you identified a bottleneck or inefficiency. Discuss the steps you took to analyze the problem, the solution you implemented, and the measurable outcomes that showcased your impact on operational efficiency or user experience.

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What approach do you take to mentor junior HR Technology Analysts?

This is a great opportunity to demonstrate your leadership style. Discuss how you share your knowledge through hands-on training, regular check-ins, and providing resources that empower them. Emphasize your dedication to fostering growth within your team.

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How do you handle HRIS tickets or user issues effectively?

Highlight your approach to prioritizing and categorizing issues based on urgency, working systematically to resolve them, and communicating openly with users about progress. Mention any tools or metrics you use to track and improve service levels.

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Why do you want to work for HUB International as a Lead HRIS Analyst?

Express genuine enthusiasm for HUB's commitment to innovation and employee development. Align your personal goals with HUB's mission of supporting individuals and businesses, indicating that you are seeking a culture where your contributions can truly make a difference.

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What challenges have you faced in prior HRIS implementations?

Be specific about challenges such as resistance to change or integration issues. Discuss how you approached these challenges, your problem-solving techniques, and highlight your adaptability in overcoming obstacles to ensure successful implementations.

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Explain how you ensure data integrity within HRIS systems.

Discuss practices such as regular audits, user access controls, and validation procedures that help maintain data accuracy. Including specific examples of how your efforts led to improved reporting and decision-making makes your response stronger.

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How do you prioritize competing projects and tasks in an HRIS role?

Illustrate your time management strategy using tools and techniques, like task-tracking systems and scoring matrix to assess priority based on impact. Share examples of how you've balanced multiple projects while meeting deadlines effectively.

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What is your experience with change management in HRIS implementations?

Discuss the strategies you’ve used to facilitate smooth transitions for stakeholders, such as training sessions, communication plans, and feedback loops. Provide an example of a successful change management initiative and its impact.

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December 9, 2024

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