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Senior Product Manager, Code Defender

HUMAN was founded in 2012 in a Brooklyn sci-fi bookstore by Tamer Hassan, Michael Tiffany, Dan Kaminsky, and Ash Kalb. Our humble beginnings led to the creation of the Human Defense Platform, the backbone of all our products that safeguards enterprises from sophisticated bots, fraud, and account abuse. Today we verify the humanity of more than 20 trillion interactions per week for some of the largest companies and internet platforms. 


Our hacker roots still permeate everything we do. You will be a part of the HUMAN front line in our commitment to protecting companies (and in turn, their customers) from both revenue and reputation risk caused by digital attacks. However, HUMAN is not the center of this story. Humans like yourself are. We firmly believe in putting people first. This approach spans our extensive total rewards package, inclusive of competitive compensation, benefits, stipends - as well as our  day-to-day culture - to ensure every human is empowered to do the best work of their life. We want to hear about the marathon you’re training for. We want to see pictures of your pets. We want to know your favorite robot (we have many).


 Even if you’re not a conventional “hacker” we can assure you that you are a hacker in your own right. We want to work with people like you who break down problems to build up better solutions. That’s what makes us HUMAN. You’ll be joining us at an exciting moment in the HUMAN story: we joined forces with PerimeterX in a market-changing merger, as well as recently acquired clean.io to enhance the Human Defense Platform. Together under the HUMAN brand, we will disrupt the economics of cybercrime. We hope you can join us in that mission.


The Enterprise Product team at HUMAN designs best-in-class security products for enterprise organizations across every industry. We are constantly pushing the boundaries of what is possible with technology, and are consistently viewed as the premier solutions in the market.


We are looking for a Senior Technical Product Manager to join our team to help drive and deliver new solutions to Customers of our Enterprise portfolio.  The role will require strong collaboration and consistent interaction with Customers, Engineering, Research, and Data Science in order to continue to invent and build these industry-leading solutions.


What you'll do:
  • Create and drive product vision and proposals within the Enterprise product portfolio
  • Write effective documents for consumption by both engineering stakeholders and executive leadership
  • Influence across multiple teams to build industry-leading features and experiences for some of the largest companies in the world
  • Work directly with Product Marketing, Sales, and all other field teams to ensure the messaging effectively communicates the value, benefits, and differentiation of the product, both to internal and external stakeholders
  • Own end-to-end product lifecycle, from feedback gathering, requirements, execution, delivery, and enablement.


Who you are:
  • 5+ years of experience as a product management 
  • Proven background and experience in a technical role such as engineer or security researcher
  • Experience managing and leading B2B and/or B2B2C products - a must
  • 2+ years of experience in risk management, cybersecurity, or fraud - great advantage
  • Experience with end-to-end product delivery
  • Experience driving and contributing to engineering discussions around technology decisions and product strategy
  • Experience driving roadmap and feature delivery across multiple teams
  • Can demonstrate a basic understanding of the underlying architecture of the internet


The base pay range for this position is $150,000- $190,000 which can include additional on-target commission pay/bonus. The base pay offered may vary depending on location, job related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.


HUMAN prides itself on being an equal opportunity workplace. We firmly believe in putting people first regardless of who you are, where you come from, how you identify, or who your favorite robot is (we have many). We are on a mission to protect the integrity of the internet for everyone, so we welcome all individuals to come to share their unique experiences and perspectives as we fight against cybercrime together!


With Humans located in all parts of the world, we’ve fully embraced our diversity of thought and are always looking for innovative ways to connect with one another - even in virtual reality! Although New York City is our HQ, we have teams in Tel Aviv, Israel; London, UK; Victoria, Canada; San Mateo, CA; Miami, FL; and Virginia.


We trust our Humans in choosing where they work and how they work. The total rewards package we provide reflects our commitment to our Humans’ personal career development, which includes annual stipends for wellbeing and learning & development, and a one time home office setup stipend. We also offer weekly lunches, dedicated time off, no-meeting Fridays (for our U.S. and Intl. based HUMANs), HUMAN days, and so much more.


We’re constantly trying to anticipate the needs of our Humans to ensure each one of us is equally prepared to do some of the best work of our life. Taking care of one another is part of the HUMAN experience and how we build true HUMAN connections.


If you are an individual with a disability or special need that requires accommodation, please contact us directly.

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What You Should Know About Senior Product Manager, Code Defender, HUMAN

Join HUMAN as a Senior Product Manager for the Code Defender team based in New York, NY, where you’ll play a crucial role in our mission to protect enterprises from digital attacks. Founded in 2012, HUMAN has a rich heritage that blends the thrill of the digital frontier with a steadfast commitment to security. We believe in putting people first, which resonates throughout our workplace and corporate culture. In this post, you’ll be an ambassador for our dedication to safeguarding companies and empowering individuals in the tech world. Your creativity and strategic vision will help shape the future of our enterprise product portfolio, working closely with customers, engineering teams, and product marketing to enhance our offerings. You’ll have the autonomy to create compelling product visions and influential proposals, driving industry-leading features that elevate our customer experience. With your seasoned background in product management and technical expertise, you’ll own the product lifecycle and ensure that we continue to deliver solutions that exceed expectations. If you’re curious, driven, and ready to engage deeply with a diverse group of talented professionals, you’ll thrive at HUMAN, where every day is an opportunity to innovate and impact the industry. Let’s transform cybersecurity together and make the internet a safer place for everyone!

Frequently Asked Questions (FAQs) for Senior Product Manager, Code Defender Role at HUMAN
What are the main responsibilities of a Senior Product Manager at HUMAN?

The Senior Product Manager at HUMAN will be responsible for creating and driving the product vision within the Enterprise portfolio. This includes writing effective documents for engineering stakeholders, influencing multiple teams to build leading features, and overseeing the end-to-end product lifecycle. Coordination with Product Marketing and Sales is also essential to effectively communicate product value.

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What qualifications are required for the Senior Product Manager position at HUMAN?

Candidates for the Senior Product Manager position at HUMAN should have over 5 years of product management experience, a background in a technical role such as engineering or security research, and proven leadership in managing B2B products. Experience in risk management or cybersecurity is a significant advantage as well.

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How does the Senior Product Manager contribute to the team dynamics at HUMAN?

The Senior Product Manager plays a vital role in team dynamics by creating a collaborative environment between engineering, research, and data science teams. Their ability to engage with different stakeholders helps in crafting industry-leading solutions, ensuring all voices are heard and innovation thrives.

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What does the product lifecycle involve for a Senior Product Manager at HUMAN?

The product lifecycle for a Senior Product Manager at HUMAN involves various stages, including gathering feedback, defining requirements, execution, delivery, and product enablement. This holistic involvement ensures that products are developed swiftly while meeting customer needs and maintaining high standards.

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What is the company culture like for a Senior Product Manager at HUMAN?

HUMAN fosters a unique company culture that emphasizes community, collaboration, and innovation. The environment is supportive, with initiatives like no-meeting Fridays and wellness stipends that encourage personal and professional development, allowing Senior Product Managers and all employees to thrive both in and out of work.

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Common Interview Questions for Senior Product Manager, Code Defender
Can you describe your experience with the product lifecycle in a technical environment?

When answering this question, focus on specific examples from your past roles. Discuss how you gathered customer feedback, defined product requirements, and collaborated with engineering teams during the execution phase. Highlight any successful product launches and how you managed challenges throughout the lifecycle.

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How would you approach creating a product vision for a cybersecurity solution?

To answer this question, detail your thought process in understanding market needs, customer pain points, and competitive analysis. Explain how you would translate this research into a clear and inspiring product vision, emphasizing the importance of aligning your vision with company goals and stakeholder expectations.

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How do you manage competing priorities within a product team?

Discuss specific strategies for prioritization, such as using frameworks like the Eisenhower Matrix or MoSCoW method. Emphasize communication with stakeholders and the importance of aligning on priorities to achieve the best outcomes for product development.

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What methods do you use to gather and analyze user feedback?

Share concrete examples of user feedback collection methods such as surveys, interviews, or usability testing. Explain how you analyze this data to inform product decisions and iterate on features, ensuring the voice of the customer is central to your product strategy.

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Can you provide an example of a complex feature you managed from conception to launch?

Prepare to tell a story that outlines the challenge, your role in the project, and the results. Focus on collaboration with teams, how you navigated obstacles, and highlight any metrics that showcase the feature's success after launch.

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What is your experience working with cross-functional teams?

Describe your experience collaborating with various departments such as engineering, marketing, and sales. Provide examples that illustrate your ability to facilitate communication and foster teamwork, ensuring everyone is aligned on product goals.

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How do you stay up-to-date with industry trends and changes?

Discuss the resources you rely on, such as industry publications, networking events, or online communities. Highlight any specific projects where your knowledge of current trends has influenced your product decisions positively.

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What metrics do you consider to evaluate a product's success?

Explain the key performance indicators (KPIs) you track for product assessment, such as user adoption, customer satisfaction scores, or revenue growth. Provide examples of how you've used data to inform product improvements in previous roles.

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How would you handle a situation where your product does not meet customer expectations?

Share a structured approach to resolve such issues, including steps like assessing feedback, collaborating with teams for rapid improvements, and communicating transparently with customers. Focus on your commitment to continuous improvement to regain customer trust.

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Why do you want to work at HUMAN as a Senior Product Manager?

Customize your response by connecting your values and career goals with HUMAN's mission to protect the integrity of the internet. Emphasize your enthusiasm for innovative security solutions and how your skills align with the company’s vision and culture.

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DATE POSTED
January 4, 2025

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