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Senior Product Manager

We’re Sharp Performance

Sharp Performance is a dynamic health-tech startup transforming mental wellness for high-stress professions. As the first telecoaching platform tailored for public safety agencies, we connect high-stress professionals like law enforcement and firefighters with mental performance coaches through a mobile platform.

Our approach adapts cognitive performance methods from the Special Operations community, led by former Navy SEALs and Green Berets, to help frontline professionals manage stress and perform at their best. By addressing stigma head-on, we make mental wellness accessible to those who’ve often avoided traditional resources.

Backed by top-tier investors behind companies like Uber, Airbnb, PayPal, and Palantir, we’re rapidly expanding, signing new partnerships weekly, and delivering life-changing support every day. If you’re driven and passionate about making an impact, we’d love to have you join us on this mission!

The Opportunity

Sharp Performance is looking for a Senior Product Manager to deliver value and exceptional results by driving product strategy and execution. In this role, you will lead a cross-functional team to define and deliver impactful products, leverage data to guide decisions, and manage the product lifecycle from concept to launch. With a focus on effective communication and a customer-centric approach, you will also own critical aspects of our training app to enhance satisfaction and outcomes for users.

How you’ll make an impact

  • Product Strategy: Collaborate with the Product team to define and execute the product strategy, ensuring alignment with company goals and user needs.

  • Team Leadership: Lead and inspire a small, cross-functional team of engineers, designers, and subject matter experts to deliver impactful products.

  • Data-Driven Decision Making: Use data-driven insights to define metrics, measure performance, and guide product decisions throughout the lifecycle.

  • Product Lifecycle Management: Manage the product lifecycle from concept to launch, including prioritizing features, setting timelines, and coordinating releases.

  • Effective Communication: Communicate effectively through documentation, virtual presence, and clear expectations, contributing to a culture of innovation, collaboration, and accountability.

  • Training App Ownership: Own key aspects of the training app, including curriculum development, scheduling, recommendation engine, and internal tools for coaches.

  • Customer-Centric Focus: Deliver exceptional satisfaction, usability, and outcomes for customers, members, and coaches.

The skillset you’ll need to succeed

  • Product Management Experience: 5+ years of product management experience, with a strong preference for 2+ years in behavioral health, healthcare, or education tech.

  • Proven Track Record: Demonstrated success in delivering impactful products, particularly in startup or fast-paced environments.

  • Analytical Strength: Strong analytical, decision-making, and problem-solving abilities.

  • Communication Excellence: Exceptional communication and interpersonal skills, with the ability to articulate complex concepts clearly to diverse audiences.

  • Collaborative Expertise: Experience working with cross-functional teams to drive product outcomes.

  • User-Centered Design Knowledge: Familiarity with user-centered design principles and hands-on experience with user research.

Why you’ll love working here

At Sharp Performance, we’re a passionate, driven team committed to making a real impact. As a fast-growing startup, we know our success begins with our people. That’s why we offer a benefits package that supports your health, financial well-being, and professional growth:

  • Comprehensive medical, dental, and vision insurance to keep you and your family covered.

  • Flexible PTO to help you recharge and perform at your best.

  • Competitive salary that reflects your skills, experience, and contributions.

  • 401(k) with company match to secure your financial future.

  • Opportunities to grow with a scaling company and tackle meaningful challenges.

  • A collaborative, mission-driven culture where your voice matters.

Sharp Performance is an Equal Opportunity Employer. We are committed to fostering a diverse and inclusive workplace and encourage individuals of all backgrounds to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status.

Average salary estimate

$135000 / YEARLY (est.)
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$120000K
$150000K

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What You Should Know About Senior Product Manager, Sharp Performance

At Sharp Performance, we are on the cutting edge of health-tech, aiming to reshape mental wellness in high-stress professions, and we’re seeking a motivated Senior Product Manager to join our dynamic team! As the first telecoaching platform designed specifically for public safety agencies, we connect essential workers such as law enforcement and firefighters with expert mental performance coaches through our innovative mobile platform. Imagine leading a cross-functional team and developing products that could genuinely transform lives! In this role, you’ll help drive our product strategy from conception through to launch. You will leverage data to guide your decisions, ensuring our training app delivers exceptional outcomes for our users. Your leadership will be crucial in inspiring a team of engineers and designers as we prioritize enhancing user satisfaction. Communication will be key; you'll need to clearly articulate your vision and ensure everyone stays aligned with the goals of Sharp Performance. If you have at least 5 years of product management experience, particularly in behavioral health or education tech, and a passion for data-driven decision-making, we want to hear from you! Join us in delivering impactful products that break the stigma surrounding mental wellness, making it accessible and effective for those who need it the most. Together, let’s create a culture that embraces innovation and champions the well-being of public service professionals.

Frequently Asked Questions (FAQs) for Senior Product Manager Role at Sharp Performance
What are the main responsibilities of a Senior Product Manager at Sharp Performance?

As a Senior Product Manager at Sharp Performance, your primary responsibilities include defining and executing the product strategy aligned with company objectives and user needs, leading cross-functional teams to deliver impactful products, and managing the product lifecycle from concept to launch. You'll leverage data to measure product performance and ensure customer satisfaction with our training app. Your effective communication will foster collaboration, empowering a culture of innovation as we work to transform mental wellness.

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What qualifications are required for a Senior Product Manager at Sharp Performance?

To be considered for the Senior Product Manager position at Sharp Performance, candidates should possess at least 5 years of product management experience, with a preference for those who have 2+ years in behavioral health, healthcare, or education tech. Moreover, a proven track record of delivering impactful products in a startup environment, strong analytical skills, and exceptional communication abilities are essential. Familiarity with user-centered design principles is also a valuable asset.

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How does Sharp Performance ensure a customer-centric approach in product management?

Sharp Performance emphasizes a customer-centric approach by continuously gathering insights and feedback from users to drive product development. As a Senior Product Manager, you will engage in user research and apply findings to enhance satisfaction and usability within our training app. Your hands-on involvement in curriculum development, scheduling, and the recommendation engine will directly impact the outcomes for our users, coaches, and members.

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What type of work environment can a Senior Product Manager expect at Sharp Performance?

Working at Sharp Performance means being part of a collaborative, mission-driven culture where every voice matters. As a Senior Product Manager, you will interact with a passionate team dedicated to making a difference in mental wellness for high-stress professionals. Our startup environment is fast-paced and dynamic, offering opportunities for professional growth and personal fulfillment as we collectively tackle meaningful challenges.

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What is the professional growth opportunity for a Senior Product Manager at Sharp Performance?

At Sharp Performance, the opportunity for professional growth is significant. As a rapidly expanding health-tech startup, we encourage our Senior Product Managers to take on greater responsibilities, explore innovative ideas, and develop their skills. As you help shape the direction of our products and engage with various aspects of the business, you will be well-positioned to advance in your career while making a real impact on mental wellness in public service professions.

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Common Interview Questions for Senior Product Manager
Can you describe your product management experience at a startup?

In answering this question, focus on specific examples of products you’ve managed from concept through launch. Highlight how you navigated challenges typical of startup environments, like tight deadlines or resource constraints, and ensure you convey your ability to adapt and drive results despite those challenges.

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How do you prioritize features in product development?

To effectively answer this question, discuss your methods for prioritization such as user research, data analysis, and stakeholder feedback. Illustrate how you balance business goals with customer needs, along with any specific frameworks you use, such as the MoSCoW method or RICE scoring.

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What role does data play in your decision-making process?

Emphasize the importance of data in your decision-making framework. Share examples of how you've used analytics to measure product performance and make informed decisions. Explain how data-driven insights help you prioritize changes and improve user experiences in your previous roles.

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How do you ensure effective communication with your team?

Demonstrate your communication strategies by discussing various tools and methods you use, such as regular check-ins, collaborative platforms, and documentation. Also, highlight the significance of creating an open environment where team members feel comfortable sharing ideas and feedback.

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What experience do you have working with cross-functional teams?

Detail your previous experiences collaborating with engineering, design, and marketing teams. Discuss specific projects where you facilitated cross-functional communication and how this collaboration contributed to successful outcomes and seamless project execution.

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Can you share an instance where you had to pivot a product strategy?

Provide a detailed example of a time you had to adjust a product strategy. Speak about the factors that led to the pivot, how you communicated this change to your team, and the impact of the new strategy on the product's success or performance.

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How do you gather user feedback during the product development process?

Explain your methods for collecting user feedback, whether through surveys, interviews, usability testing, or analytics. Describe how you incorporate this feedback into your product development cycle to enhance user satisfaction and inform future iterations.

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What is your approach to managing a product's lifecycle?

Discuss your comprehensive approach to product lifecycle management, covering each phase from initial conception through to launch and ongoing iterations. Share how you monitor product performance and set key performance indicators (KPIs) to ensure success throughout the lifecycle.

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How do you handle conflicts within a team?

Reflect on your conflict resolution skills. Provide examples of conflicts you've resolved, focusing on your ability to listen to different perspectives, mediate discussions, and enforce solutions while maintaining team morale.

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Why do you want to work at Sharp Performance?

In your response, express your enthusiasm for Sharp Performance's mission and the unique opportunity to make a positive impact in the mental wellness space. Highlight how your values align with the company's goals and your excitement about contributing to its innovative approach.

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EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
December 27, 2024

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