Let’s get started
By clicking ‘Next’, I agree to the Terms of Service
and Privacy Policy
Jobs / Job page
Assistant Center Administrator image - Rise Careers
Job details

Assistant Center Administrator

Become a part of our caring community and help us put health first
 

The Center Administrator Assistant executes staffing plans, policies and procedures for the facility and works closely with the care team to ensure optimal patient outcomes. Decisions typically are related to schedule, plans, and daily operations. Performs escalated or more complex work of a similar nature and has ability to influence a group of support and technical associates; coordinates and provides day-to-day oversight to associates. Ensures consistency in execution across team. Provides feedback on performance to Center Administration Management.

The Center Administrator Assistant executes staffing plans, policies and procedures for the facility and works closely with the care team to ensure optimal patient outcomes. Decisions typically are related to schedule, plans, and daily operations. Performs escalated or more complex work of a similar nature and has ability to influence a group of support and technical associates; coordinates and provides day-to-day oversight to associates. Ensures consistency in execution across team. Provides feedback on performance to Center Administration Management.

Required Qualifications

  • Progressive Physician office Operational healthcare experience (Front desk, Referral Coordinator, Medical Assistant)
  • Demonstrated ability to lead, coach and mentor.
  • Medicare knowledge
  • Experience with Electronic Medical Record (EMRs) or Health Information Management (HIMs) systems
  • Knowledge of Excel, Word and Power Point Presentations in a business setting
  • Proven interpersonal skills with the ability to interface effectively both internally and externally with a wide range of people including physicians, office staff, hospital executives, medical groups, IPA’s, community organizations and other health plan staff.
  • Knowledge of and experience working with Provider Communities
  • A high level of engagement and emotional intelligence
  • This role is considered patient facing and is part of Humana/Senior Bridge's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.
  • Potential travel to local center for assisting at location.

Preferred Qualifications

  • Managed care experience
  • Ability to function effectively in matrix management environment and as a member of an interdisciplinary team
  • Solid understanding of medical care delivery, managed care financial arrangements and reimbursement
  • Bachelor’s degree, preferably in Business Administration, Healthcare Administration or related field


Use your skills to make an impact
 

    Schedule: Monday - Friday 8:00 AM to 5:00 PM

    This role is considered patient facing and is part of Humana’s Tuberculosis (TB) screening program.  If selected for this role, you will be required to be screened for TB.

    Alert

    Humana and its subsidiaries value personal identity protection.  Please be aware that applicants being considered for an interview will be asked to provide a social security number, if it is not already on file.  When required, an email will be sent from Humana@myworkday.com with instructions to add the information into the application at Humana’s secure website.

    SSN Alert Statement

    Humana value’s personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions on how to add the information into your official application on Humana’s secure website.

    Modern Hire/Hire Vue Statement

    As part of our hiring process for this opportunity, we will be using an interviewing technology called Modern Hire to enhance our hiring and decision-making ability. Modern Hire allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.

    Scheduled Weekly Hours

    40

    Pay Range

    The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.


     

    $58,700 - $68,200 per year


     

    This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

    Description of Benefits

    Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.


    About Us
     

    About Conviva Senior Primary Care: Conviva Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. As part of CenterWell Senior Primary Care, Conviva’s innovative, value-based approach means each patient gets the best care, when needed most, and for the lowest cost. We go beyond physical health – addressing the social, emotional, behavioral and financial needs that can impact our patients' well-being.

    About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation’s largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first – for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.


    Equal Opportunity Employer

    It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

    Humana Glassdoor Company Review
    3.8 Glassdoor star iconGlassdoor star iconGlassdoor star icon Glassdoor star icon Glassdoor star icon
    Humana DE&I Review
    3.53 Glassdoor star iconGlassdoor star iconGlassdoor star icon Glassdoor star icon Glassdoor star icon
    CEO of Humana
    Humana CEO photo
    Jim Rechtin
    Approve of CEO

    Average salary estimate

    $63450 / YEARLY (est.)
    min
    max
    $58700K
    $68200K

    If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

    What You Should Know About Assistant Center Administrator, Humana

    At Humana, we are looking for a dedicated and compassionate Assistant Center Administrator to join our team in Delray Beach, FL. If you are passionate about healthcare and making a difference in people's lives, this role offers you the opportunity to be part of a caring community where health comes first. As the Assistant Center Administrator, you will collaborate closely with our care team to ensure optimal patient outcomes through effective staffing plans and operational management. Your ability to lead and mentor will help you coordinate daily oversight for support and technical associates, fostering an environment of consistency and excellence. You will be empowered to influence your team as you encourage feedback on performance and oversee tasks ranging from scheduling to adherence to policies and procedures. If you hold operational healthcare experience, including roles such as a medical assistant or referral coordinator, we want to hear from you! This role not only requires strong interpersonal skills to communicate effectively with diverse groups, including physicians and hospital executives, but also a high level of engagement and emotional intelligence. We offer a supportive workplace that values your skills and provides opportunities for professional growth. So come join us at Humana and utilize your skills to make an impactful contribution to healthcare while enjoying a vibrant work environment in beautiful Delray Beach.

    Frequently Asked Questions (FAQs) for Assistant Center Administrator Role at Humana
    What are the main responsibilities of the Assistant Center Administrator at Humana?

    The Assistant Center Administrator at Humana is responsible for executing staffing plans, ensuring optimal patient care, managing daily operations, and providing oversight to technical associates. This role is pivotal in improving patient outcomes by closely collaborating with the healthcare team and maintaining consistency in service delivery.

    Join Rise to see the full answer
    What qualifications are needed for the Assistant Center Administrator position at Humana?

    To qualify for the Assistant Center Administrator role at Humana, candidates should have progressive healthcare operational experience, such as roles in medical assistance or referral coordination. A solid understanding of Medicare, proficiency with EMR systems, and excellent interpersonal skills are essential. A bachelor's degree in a relevant field is preferred.

    Join Rise to see the full answer
    What does the work schedule look like for the Assistant Center Administrator at Humana?

    The work schedule for the Assistant Center Administrator at Humana is Monday to Friday from 8:00 AM to 5:00 PM, providing a great work-life balance while allowing you to make a significant impact on patient care during those hours.

    Join Rise to see the full answer
    How does Humana support employees in the Assistant Center Administrator role?

    Humana supports its employees in the Assistant Center Administrator role through competitive benefits, flexible scheduling options, and opportunities for professional growth through leadership development programs and career coaching, fostering a positive and engaged workplace culture.

    Join Rise to see the full answer
    Is prior experience in managed care necessary for the Assistant Center Administrator role at Humana?

    While not mandatory, prior experience in managed care is preferred for the Assistant Center Administrator position at Humana as it provides valuable insight into healthcare operations and financial arrangements, which can enhance your effectiveness in the role.

    Join Rise to see the full answer
    Common Interview Questions for Assistant Center Administrator
    Can you describe your experience related to patient care as an Assistant Center Administrator?

    In answering this question, aim to highlight specific examples from your previous roles where you successfully improved patient care or outcomes, emphasizing your approach to collaboration with healthcare teams and how you contributed to a supportive environment.

    Join Rise to see the full answer
    How do you handle difficult situations with team members or patients?

    When discussing your approach to difficult situations, provide examples that showcase your high level of emotional intelligence and conflict resolution skills. Demonstrating how you actively listen, empathize, and maintain professionalism will set a positive impression.

    Join Rise to see the full answer
    What strategies do you use to ensure consistent execution of policies and procedures?

    Discuss your techniques for training and mentoring team members while keeping communication open. Illustrate how you review policies regularly and adapt to feedback to ensure everyone understands and adheres to the protocols.

    Join Rise to see the full answer
    Can you give an example of a successful staffing plan you created or managed?

    Describe a specific staffing plan that you implemented, detailing the challenges faced, the strategies you developed, and the positive outcomes achieved, showcasing your planning, organizational, and leadership skills.

    Join Rise to see the full answer
    What tools do you find essential for monitoring and managing your team?

    Share specific software tools or systems you are familiar with, such as EMRs or workplace management applications. Discuss how these tools have helped you to efficiently manage your team's performance and tasks.

    Join Rise to see the full answer
    How would you ensure compliance with healthcare regulations in your role?

    Explain how staying updated on healthcare regulations and engaging in continuous education enables you to ensure compliance. Provide examples of how you have educated your team on relevant regulations.

    Join Rise to see the full answer
    Describe how you would approach building relationships with physicians and other healthcare staff.

    Highlight your interpersonal skills by discussing your methods for fostering collaboration, such as holding regular meetings, actively seeking feedback, and maintaining open channels of communication to enhance teamwork.

    Join Rise to see the full answer
    How do you prioritize tasks in a fast-paced healthcare environment?

    Discuss your time management techniques, perhaps mentioning specific methods like the Eisenhower Box, and share an example of a situation where you effectively prioritized urgent tasks without compromising patient care.

    Join Rise to see the full answer
    In your view, what role does emotional intelligence play in this position?

    Discuss the importance of emotional intelligence in understanding team dynamics and patient needs. Provide an example of how you applied emotional intelligence to enhance team morale or resolve conflicts.

    Join Rise to see the full answer
    Why do you want to work at Humana as an Assistant Center Administrator?

    Share your passion for healthcare and making a difference in patients' lives, aligning your values with Humana's mission and emphasizing how you believe your skills and experiences can contribute positively to the team.

    Join Rise to see the full answer
    Similar Jobs
    Photo of the Rise User
    Posted 11 days ago

    Join Humana as a Registered Nurse and make a direct impact in the lives of patients by providing in-home healthcare and support.

    Photo of the Rise User
    Posted 11 days ago

    Humana is looking for a dedicated Provider Relations Representative to enhance provider relationships and support in Virginia's Medicaid network.

    Photo of the Rise User
    Posted 14 days ago

    Join Ryan Herco Flow Solutions as a Warehouse Driver/Associate and contribute to our mission of providing top-notch fluid handling products and customer service.

    Photo of the Rise User
    Pfizer Remote United States - New York - New York City
    Posted yesterday

    We are seeking a seasoned professional to lead Global Access Strategy & Pricing for our Oncology portfolio, focusing on groundbreaking strategies in breast cancer treatment.

    Photo of the Rise User
    Circle K Remote Remote Workers MLE - Nashville TN
    Posted 6 days ago
    Customer-Centric
    Mission Driven
    Work/Life Harmony

    We are seeking a Fuel Manager to drive fuel strategy and profitability for Circle K's Frontier Business Unit.

    Photo of the Rise User

    Join Northern Architectural Systems as a Manufacturing Mechanic Assistant, where your skills will support our commitment to quality and efficiency in the construction industry.

    Photo of the Rise User
    Inclusive & Diverse
    Empathetic
    Collaboration over Competition
    Growth & Learning
    Transparent & Candid
    Medical Insurance
    Dental Insurance
    Mental Health Resources
    Life insurance
    Disability Insurance
    Child Care stipend
    Employee Resource Groups
    Learning & Development

    As a key leader at American Express, the Vice President of Incentive Design and Governance will transform how incentive compensation aligns with business objectives across the enterprise.

    Photo of the Rise User
    Domino's Hybrid 2209 South Bridge Street, Brady, TX
    Posted 14 days ago

    Step into a fast-paced management training opportunity with Domino's and lead a team while ensuring top-notch customer service.

    Peptilogics Remote Pittsburgh, Pennsylvania, United States, Remote
    Posted 4 days ago

    Join Peptilogics as a Senior Director, Corporate Operations, leading critical operational strategies within a pioneering biotech company.

    Photo of the Rise User

    Join Kirkwood Community College as an Operations Coordinator in Business and Information Technology, playing a crucial role in enhancing operational functions and supporting educational excellence.

    Since 1961, Humana has been committed to helping people live healthy and happy. Our approach is simple—offer personalized care from people who care. We do this by listening to our members and creating solutions to help them reach the best version ...

    398 jobs
    MATCH
    Calculating your matching score...
    FUNDING
    DEPARTMENTS
    SENIORITY LEVEL REQUIREMENT
    TEAM SIZE
    EMPLOYMENT TYPE
    Full-time, on-site
    DATE POSTED
    April 2, 2025

    Subscribe to Rise newsletter

    Risa star 🔮 Hi, I'm Risa! Your AI
    Career Copilot
    Want to see a list of jobs tailored to
    you, just ask me below!
    LATEST ACTIVITY
    o
    Someone from OH, Cincinnati just viewed Administrative Assistant at osu
    A
    Someone from OH, Cincinnati just viewed Data Entry Clerk at Alphabe Insight Inc
    Photo of the Rise User
    Someone from OH, Cincinnati just viewed Machine Learning Engineer at Allstate
    Photo of the Rise User
    Someone from OH, Twinsburg just viewed Data Analyst/Power BI Developer at Datadog
    Photo of the Rise User
    Someone from OH, Cuyahoga Falls just viewed Small Fleet Underwriter at HDVI
    Photo of the Rise User
    Someone from OH, Dublin just viewed Product Designer, Entry Level at Govini
    Photo of the Rise User
    8 people applied to Operations Coordinator at Agent
    Photo of the Rise User
    Someone from OH, Columbus just viewed Support Associate-7 at Tory Burch
    Photo of the Rise User
    Someone from OH, Columbus just viewed Project Manager at Treering
    Photo of the Rise User
    Someone from OH, Columbus just viewed Product Manager, Assessment Student Experience at Ellevation
    Photo of the Rise User
    Someone from OH, Hamilton just viewed Team Member Travel Coordinator at Allegiant