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DTC Marketing Manager II

Company Description

IDIQ is an award-winning company looking for talented individuals to join the team. We are passionate about fostering your unique skills, supporting your career goals and creating an exceptional work environment while providing outstanding solutions that our members trust.

As one of the fastest growing companies in the United States with consecutive spots on the prestigious Inc. 5000 list, we provide award-winning services and a positive work environment. Our IdentityIQ® and MyScoreIQ® brands feature credit report and identity theft monitoring, and our Resident-Link® brand focuses on positive rent-payment reporting to the credit bureaus.   

We offer generous benefits such as paid vacation time, paid volunteer leave, health insurance, employer-match 401(K) contributions, continuing training opportunities and more. We also provide our staff with unending free coffee, relaxation rooms, game rooms and company events.

We value innovative thinking, excellent communication skills, on-your-feet problem-solving and a penchant for team collaboration. In this role, you are an integral part of our company’s success, helping create innovative solutions that serve our members’ needs.

If you are looking to join a growing company and work among talented peers, we encourage you to apply today!

Job Description

IDIQ is looking for a passionate and results-driven Marketing Manager to spearhead demand generation and customer acquisition for our Direct-to-Consumer (DTC) channels. This role demands a balance of creative thinking, data-driven decision-making, and flawless execution. This role requires a strategic thinker with a proven ability to generate ideas and transform them into actionable, revenue-generating campaigns. This role works cross-functionally to optimize all facets of marketing performance while continuously enhancing customer engagement and enrollment volume.

  • Develop and execute comprehensive B2B2C marketing strategies across email, paid media, organic, social, and search channels to drive growth and enrollments.
  • Create DTC go-to-market strategies for product launches and feature rollouts.
  • Own quarterly media planning, including budgeting, forecasting, and pipeline development.
  • Conduct customer research and analyze behavior trends to inform targeting and messaging strategies.
  • Plan and execute campaigns for email re-engagement, lead generation, cart abandonment, and lifecycle marketing.
  • Collaborate with content and product teams to craft compelling and on-brand messaging.
  • Partner with internal and external teams to create high-impact video, design assets, and ad creatives for brand promotion and campaigns.
  • Support website development and ensure best-in-class user experience and performance.
  • Analyze key metrics, including LTV, CAC, churn, revenue, and campaign performance, to identify areas for improvement.
  • Drive optimization of reporting processes, tools, and dashboards in collaboration with analytics teams.
  • Leverage A/B testing, dynamic content, and personalization to refine campaign performance.
  • Partner with sales, product, operations, and technology teams to align marketing goals with business objectives.
  • Contribute to the evolution of brand positioning, breakthrough creative development, and marketing processes.
  • Balance priorities across multiple brands and projects simultaneously in a fast-paced environment.
  • Stay ahead of industry trends in consumer credit, finance, and identity theft to uncover new opportunities.
  • Introduce and implement innovative marketing tactics that resonate with target audiences.
  • Performs other job-related duties and responsibilities as may be assigned from time to time.

Qualifications

  • 4+ years of experience in demand generation, customer acquisition, or growth marketing for high-growth companies, preferably in SaaS or consumer finance.
  • Expertise in digital advertising platforms, including Google Ads, Meta, Reddit, and Bing, with a proven track record in audience targeting and scaling campaigns.
  • Strong analytical skills with proficiency in tools like Google Analytics, Data Studio, Optimize, and Excel for data-driven decision-making.
  • Experience with email platforms such as Marketo or Sendgrid, including automation, segmentation, and performance optimization.
  • Hands-on experience in website optimization and driving app downloads or user engagement.
  • Proficient with project management software such as Jira, Asana, or Monday.
  • Knowledge of B2B2C marketing strategies and lead generation best practices.
  • A strong communicator that can efficiently communicate questions, takeaways and insights to drive improvements.
  • Experienced in Saas marketing
  • Excellent project management skills with proven ability to meet deadlines, comfortable with a fast-paced environment
  • Understanding of future trends in DTC marketing and technology advancements.

Preferred Knowledge and Skill:

  • Advanced problem-solving skills.
  • Strong customer-focused mindset
  • Established track record of reliability and good attendance.
  • Ability to envision and communicate the big picture in an inspiring way.
  • Demonstrated ability to quickly and proficiently understand and absorb new information.
  • Strategic leadership expertise
  • Strong communication and cross-functional skills with the ability to engage, listen, and collaborate with internal departments and external stakeholders
  • Collaborative with the ability to structure mutually beneficial partnerships.
  • Ability to multitask with a high volume of tasks
  • Flexibility to handle rapid and frequent change and interest in taking on new tasks.
  • High level of organization skills, attention to detail, and ability to prioritize and time-manage across multiple deadlines.
  • Thrive in a fast-paced environment and possess a high level of intellectual curiosity.
  • Unwavering commitment to transparency, accountability, and driving results for yourself and your team members and stakeholders.
  • Acts without being told what to do. Brings new ideas to the company.
  • Exhibits passion and excitement over work. Has a can-do attitude.

     

Additional Information

Position Details: This is a full-time, salaried position (40+ hours/week). This position is a hybrid position with 3 days a week onsite at the Temecula Office. 

Pay: The pay range for this position is $70,000 to $90,000 annually. The actual compensation offer will carefully consider a wide range of factors including your skills, qualifications, experience, and location.

Benefits and Perks: IDIQ makes available comprehensive benefits including 100% employee medical options, 50% dental and vision (for employee only, dependent coverage available). Other benefits offered include paid time off, life insurance, short-term disability, long-term disability, and a 401k program with employer match. We work in a casual dress attire environment. Enjoy friendly competition with ping-pong tournaments, pool games, and more.

AAP/EEO Statement:  Identity Intelligence Group, LLC dba IDIQ does not tolerate discrimination or harassment of employees or applicants.  The Company makes employment decisions without regard to actual or perceived: race (including hair texture or protected hairstyles, e.g. braids, locks, and twists), color, religion, religious creed (including religious dress and grooming practices), national origin (including language use restrictions), ancestry, citizenship, disability (mental and physical) including HIV and AIDS,  medical condition (including cancer and genetic characteristics), genetic information, marital status, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender, gender identity, gender expression, age (40 years and over), sexual orientation, veteran and/or military status, family and medical leave status, domestic violence victim status, political affiliation, and any other status protected by federal, state, or local law.

Supervisory: No supervisory responsibilities. 

Business Office Environment: This position operates in a professional office environment. Office environment can vary with noise levels and stress, from low to moderate.

Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly communicating and conversing with members/stakeholders/management and must be able to exchange accurate information appropriately. The employee frequently is required to remain in a stationary position, occasionally move about; and constantly operate a computer or other office equipment. The employee is regularly required to push, or otherwise move up to 10-30lbs of various equipment.  Applications may include but are not limited to repetitive work operating a computer keyboard, mouse and headphones while primarily maintaining a stationary position and occasionally moving about at an assigned work desk area.

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What You Should Know About DTC Marketing Manager II, IDIQ

Are you a dynamic marketing professional looking to make a significant impact? IDIQ, based in the scenic Temecula, CA, is seeking a DTC Marketing Manager II to join our vibrant team. As a company that constantly pushes the envelope in consumer finance and identity protection, we’re looking for someone who can champion our direct-to-consumer marketing initiatives with creativity and flair. You’ll be at the helm of our marketing strategies, driving demand generation and customer acquisition through various digital channels including email, social media, and paid media. Your role will involve crafting engaging go-to-market strategies for new product launches while continuously optimizing our marketing campaigns based on real consumer data. You’ll collaborate with talented teams both inside and outside the company, ensuring our messaging resonates with our audience and meets our business objectives. At IDIQ, you'll find an environment that encourages innovative thinking, and a collaborative culture that celebrates your unique contributions. You’ll also enjoy an array of employee benefits, including health insurance, generous paid time off, and even free coffee to keep your creative juices flowing. If you're excited about working in a fast-paced, rewarding space and have a passion for making a difference, we would love to hear from you!

Frequently Asked Questions (FAQs) for DTC Marketing Manager II Role at IDIQ
What responsibilities does a DTC Marketing Manager II at IDIQ have?

The DTC Marketing Manager II at IDIQ is responsible for spearheading demand generation and customer acquisition, developing and executing marketing strategies across email, paid media, social, and search channels. This position requires creating go-to-market strategies for product launches, conducting customer research, and analyzing behavior trends to enhance targeting and messaging for maximum customer engagement.

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What qualifications are needed for the DTC Marketing Manager II role at IDIQ?

Candidates for the DTC Marketing Manager II position at IDIQ should have a minimum of 4 years of experience in demand generation or growth marketing, preferably in a high-growth company focused on SaaS or consumer finance. Proficiency in digital advertising platforms, strong analytical skills, and experience with email marketing platforms are crucial for excelling in this role.

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What does the work environment look like for a DTC Marketing Manager II at IDIQ?

The work environment for a DTC Marketing Manager II at IDIQ is a hybrid model, with three days a week onsite in our Temecula office. The atmosphere is casual yet professional, where you'll have access to amenities like relaxation rooms, game rooms, and the opportunity to engage in friendly competitions. We emphasize teamwork and innovation while valuing a balance between work and relaxation.

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How does IDIQ support career growth for a DTC Marketing Manager II?

At IDIQ, we believe in fostering talent and supporting career goals. As a DTC Marketing Manager II, you'll have access to continued training opportunities, leadership development, and a positive work environment that encourages innovative thinking. We aim to help you leverage your unique skills to contribute to our company while facilitating your professional growth.

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What is the salary range for a DTC Marketing Manager II at IDIQ?

The salary range for the DTC Marketing Manager II position at IDIQ is between $70,000 and $90,000 annually. The final compensation will take into account various factors including your skills, qualifications, and experience, ensuring a fair and competitive offer tailored to your background.

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Common Interview Questions for DTC Marketing Manager II
Can you describe your experience with demand generation in previous roles?

When answering this question, share specific examples from your past experiences where you successfully drove demand generation. Highlight the strategies and platforms you used, the results you achieved, and any challenges you faced and overcame. This showcases your hands-on experience and in-depth understanding of the demand generation process.

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How do you approach developing a go-to-market strategy for a new product?

Discuss your systematic approach to developing a go-to-market strategy, including market research, defining target audiences, messaging, and selecting the channels for promotion. Providing an example of a successful launch would strengthen your response, showing your ability to think strategically and execute effectively.

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What metrics do you consider most important in analyzing campaign performance?

Focus on discussing relevant metrics like Customer Acquisition Cost (CAC), Lifetime Value (LTV), churn rate, and overall revenue. Offering insights into how you have used these metrics in the past to optimize campaigns helps convey your analytical skills and business acumen.

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How do you stay updated with industry trends in digital marketing?

Explain your process for staying informed about marketing trends, such as subscribing to industry blogs, attending conferences, or engaging in online marketing communities. Sharing a recent trend you've capitalized on or adapted can provide insight into your proactive learning approach.

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Can you give an example of a successful email marketing campaign you've led?

Share details of a specific email campaign you directed, emphasizing your role in the strategy, execution, and any A/B testing or analytics employed. Discuss the results in terms of engagement, conversion rates, or other relevant metrics to illustrate the effectiveness of your approach.

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Describe a time you faced a marketing challenge and how you overcame it.

This is an opportunity to showcase your problem-solving skills. Describe the challenge clearly, the steps you took to address it, and the positive outcome. Focus on how you leveraged your creativity or resources to turn the situation around, demonstrating your resilience.

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What tools do you use for project management and why?

Mention tools like Jira, Asana, or Monday, and discuss how they help you manage projects efficiently. Provide examples of how these tools have contributed to your ability to meet deadlines and prioritize tasks, showcasing your organizational skills.

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How do you ensure collaboration between marketing and other departments?

Explain your strategies for fostering cross-departmental collaboration, such as regular meetings, shared project management tools, and communication expectations. Highlight any successful projects where interdisciplinary collaboration was key to achieving goals.

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What is your approach to A/B testing in marketing campaigns?

Discuss your methodology for A/B testing, including how you develop hypotheses, select variables to test, and analyze the outcomes to inform future strategies. Sharing a successful example of an A/B test that significantly improved performance can enhance your credibility.

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Why do you want to work at IDIQ as a DTC Marketing Manager II?

Use this opportunity to express your enthusiasm about IDIQ’s mission, culture, and growth potential. Discuss how your skills align with the company’s values and how you see yourself contributing to its success, emphasizing your passion for making a positive impact in consumer finance.

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Founded in 2009, IDIQ is recognized as one of the fastest-growing industry leaders in credit report and identity theft monitoring and data breach preparation. With the IdentityIQ, DataBreachIQ and MyScoreIQ brands, the company delivers credit repo...

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Full-time, hybrid
DATE POSTED
January 11, 2025

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