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Head of Marketing & Communications

Company Description

Be it asset managers, distributors or ecosystem providers, Delio is the partner of choice for financial firms that are looking for the building blocks to deliver their digital private markets strategy. Today, Delio works with more than 50 organisations in 18 countries, including market-leading organisations such as Barclays, Coutts and The Earthshot Prize. 

Our white-label, AI-powered operating system (Delio Core OS) is the market-leading digital client experience across private markets. Our solutions can be utilised end-to-end or embedded via API, covering the aggregation, structuring, distribution, administration and reporting of private assets.

Backed by leading investors and our talented and passionate team, we are poised for a period of rapid growth and need an exceptional marketing leader to drive our brand evolution and help us take Delio’s market presence to new heights. 

Job Description

As the Head of Marketing & Communications, you will be responsible for re-thinking, developing and executing a comprehensive marketing strategy and GTM plan that aligns with our international ambitions. This is a leadership role, reporting to our Co-Chief Executive that requires a combination of strategic thinking, creative execution and data-driven decision-making.

Qualifications

Key responsibilities

Strategy & Leadership:

  • Develop and own the overall marketing strategy, giving Delio’s product capability a market voice that is unique, differentiated and aligned with Delio’s strategic objectives

  • Build a high-performing marketing team across brand, content, digital and communications

Brand Management:

  • Build and scale a distinctive and compelling brand identity

  • Establish Delio  as a trusted partner in private markets through impactful campaigns and market presence

Demand Generation & Growth:

  • Drive customer acquisition through multi-channel campaigns, including digital, social, and offline marketing

  • Optimise marketing funnels to maximise conversion rates and ROI

Partnerships & Collaborations:

  • Work closely with the Sales and Product teams, as well as other internal and external stakeholders/ partners, to create cohesive  and synergistic go-to-market capabilities

  • Develop partnerships with the industry media and thought leaders to further extend Delio’s reach

Analytics & Optimization:

  • Leverage data-analytics to monitor, analyse, and report on marketing performance

  • Stay ahead of market trends and competitors to identify opportunities and new ideas

Essential requirements

We’re looking for a hands-on and creative marketing leader with the following:

  • 5+years of experience  in an impactful marketing role

  • Knowledge of the Private Markets industry

  • Strong track record of scaling brands and driving growth in competitive markets

  • Exceptional leadership and team-building skills

  • Expertise in digital marketing, branding and data analytics, plus an awareness of how marketing is evolving

  • Creative thinker with a passion for innovation and a customer-first mindset

  • Strong communication and stakeholder management abilities

Desirable requirements

  • Broader experience in Fintech or Technology companies

  • Experience using HubSpot (or similar CRM) as well as broader industry tools

Additional Information

Our team is the beating heart of Delio. After joining Delio you can expect:

  • 25 days holiday (plus bank holidays), increasing with length of service

  • Access to our employee share incentive scheme

  • Extra day off for your birthday 

  • Hybrid / flexible  working policy

  • Private medical insurance and Death-in-service benefit

  • Defined contribution pension scheme

Average salary estimate

$135000 / YEARLY (est.)
min
max
$120000K
$150000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Head of Marketing & Communications, Delio

At Delio, we are redefining the landscape of private markets, and we are on the hunt for an innovative Head of Marketing & Communications to join our vibrant team in New York City. With our incredible journey fueled by dynamic partners like Barclays and Coutts, we seek a visionary marketing leader who can elevate our brand and enhance our market presence. As our Head of Marketing & Communications, you will craft and execute a comprehensive marketing strategy that resonates with our international ambitions. This position is perfect for someone who thrives on collaboration, working closely with our Co-Chief Executives, Sales, and Product teams to create effective go-to-market strategies. Your expertise in digital marketing, brand management, and data analytics will be crucial as you build a high-performing team, generate demand, and maximize our return on investment. You'll have the creative freedom to establish a compelling brand identity and drive customer acquisition through multi-channel campaigns. At Delio, we value innovative thinkers with a customer-first mindset, so if you have a talent for shaping impactful campaigns and fostering partnerships with industry leaders, we want to hear from you. Join us as we embark on a thrilling phase of growth and make your mark in the private markets industry!

Frequently Asked Questions (FAQs) for Head of Marketing & Communications Role at Delio
What are the main responsibilities of the Head of Marketing & Communications at Delio?

The Head of Marketing & Communications at Delio is tasked with developing and executing a comprehensive marketing strategy that aligns with the company's international goals. This involves building a high-performing marketing team, establishing a distinctive brand identity, driving customer acquisition through multi-channel campaigns, and leveraging data analytics to optimize performance and reporting.

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What qualifications are required for the Head of Marketing & Communications position at Delio?

Candidates applying for the Head of Marketing & Communications role at Delio should have at least 5 years of impactful marketing experience and strong knowledge of the Private Markets industry. Essential qualifications include expertise in digital marketing, branding, team building, and data analytics, along with excellent communication and stakeholder management skills.

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How does the Head of Marketing & Communications contribute to Delio's growth?

The Head of Marketing & Communications plays a pivotal role in Delio's growth by crafting and implementing effective marketing strategies aimed at customer acquisition and brand awareness. By optimizing marketing activities and leveraging partnerships and collaborations, this leader enhances Delio's presence in the private markets.

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What is the company culture like at Delio for the Head of Marketing & Communications?

At Delio, the culture is vibrant and collaborative, fostering a hands-on environment where creativity thrives. The Head of Marketing & Communications will be part of a passionate team dedicated to innovation and excellence, with a focus on achieving collective goals and driving forward momentum in the Private Markets sector.

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What benefits does Delio offer to its Head of Marketing & Communications?

Delio provides an attractive benefits package for the Head of Marketing & Communications, including 25 days of holiday that increase with service, access to an employee share incentive scheme, a private medical insurance, and a defined contribution pension scheme. Additionally, there is a strong emphasis on work-life balance with hybrid and flexible working policies.

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Common Interview Questions for Head of Marketing & Communications
How would you develop a comprehensive marketing strategy for Delio?

To develop a comprehensive marketing strategy for Delio, I would begin by conducting thorough market research to understand industry trends, customer needs, and competitor positioning. I would then outline clear objectives aligned with Delio's international goals, define target segments, and utilize multi-channel marketing tactics to effectively reach those audiences while monitoring performance and adjusting strategies as needed.

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Can you describe a successful brand campaign you've led in the past?

Certainly! One of my most successful brand campaigns involved repositioning a tech product in a saturated market. By leveraging customer insights and focusing on a unique selling proposition, we crafted a tailored marketing campaign that included digital advertising, influencer partnerships, and community engagement strategies. This led to a significant increase in brand awareness and a 30% uptick in sales within six months.

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What approach would you take to enhance Delio's digital marketing efforts?

To enhance Delio's digital marketing efforts, I would advocate for an integrated approach that combines SEO, content marketing, and social media campaigns. This would also include leveraging data analytics to understand user behavior, personalize campaigns, and optimize conversion rates, ensuring a user-centric experience that drives engagement and customer loyalty.

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How do you prioritize marketing initiatives when resources are limited?

When resources are limited, I prioritize marketing initiatives by assessing potential impact against strategic goals. I would utilize data to identify high-impact opportunities and focus on quick wins that can provide immediate results, while also ensuring that longer-term initiatives are strategically aligned with Delio's overarching objectives.

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How would you manage your team to ensure high performance?

To ensure high performance in my team, I would foster an environment of open communication, collaboration, and continuous learning. I would set clear expectations, provide regular feedback, encourage professional growth, and celebrate achievements, creating a culture where team members feel motivated and engaged in their work.

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What metrics do you consider important for tracking marketing performance?

Important metrics for tracking marketing performance include customer acquisition cost (CAC), return on investment (ROI), conversion rates, website traffic, and engagement rates on social media. These KPIs help to gauge the effectiveness of marketing efforts and inform future strategies for optimization.

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Describe your experience with industry partnerships and collaborations.

I have extensive experience in developing strategic partnerships with industry leaders and media outlets, which has allowed for expanded reach and enhanced credibility. By collaborating on joint campaigns and co-hosting events, I've helped amplify brand messages, thus driving deeper engagement with target audiences and creating mutual value for all parties involved.

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How do you stay ahead of market trends in the marketing field?

To stay ahead of market trends, I actively engage in continuous learning through industry publications, attend conferences, and network with other marketing professionals. Additionally, I regularly analyze competitor activities and emerging technologies to identify shifts in consumer behavior or new tools that can enhance our marketing efforts at Delio.

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What role does data analytics play in your marketing strategy?

Data analytics play a crucial role in my marketing strategy by informing decision-making and optimizing campaign performance. I harness analytics to track customer behavior, measure campaign effectiveness, and identify areas for improvement, ensuring that our strategies at Delio are driven by concrete evidence and insights.

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How would you approach building Delio's brand identity?

Building Delio's brand identity begins with understanding our core values and the unique value we offer in the private markets. I would focus on creating a cohesive brand message through visual elements, tone of voice, and customer engagement strategies, ensuring that our identity resonates across various channels and fosters trust and recognition within our target audience.

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EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
January 5, 2025

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