Social Content Manager

As a Social Content Manager at Jellyfish, you'll be responsible for creating and managing engaging social media content for a global technology brand. Your role includes curating and scheduling a variety of content like posts, videos, and infographics. You'll collaborate with designers and product marketing teams to ensure brand messaging consistency and lead the development of the client's social media presence to increase reach and engagement.

To qualify for the Social Content Manager role at Jellyfish, you should have 2-3 years of experience in a social media role, showcasing excellent copywriting and content creation skills. Familiarity with managing platforms like Meta and TikTok for business, as well as experience with paid media campaigns, are essential. Additionally, a passion for technology and trends in social media, including AI and data analytics, is highly valued.

In the Social Content Manager role at Jellyfish, you'll create a rich variety of content tailored to different audiences. This includes text posts, static graphics, short-form videos like Reels and TikToks, as well as engaging infographics. You'll also have the opportunity to produce case studies and creative assets that capture the essence of the brand and appeal to both B2B and B2C audiences.

Jellyfish is dedicated to supporting the growth of its employees, including Social Content Managers. You'll benefit from tailored career development opportunities, such as one paid day each month dedicated to self-development and access to LinkedIn Learning courses. This ensures you continuously evolve within your role and stay ahead in the ever-changing landscape of digital marketing and social media.

At Jellyfish, you'll find a workplace culture that emphasizes collaboration, diversity, and inclusion. We believe in the power of varied perspectives to fuel innovation. As a Social Content Manager, you'll be empowered to express your creativity while enjoying the flexibility of remote work and a supportive environment that prioritizes your personal and professional growth.

When answering this question, highlight specific examples of content you've created in previous roles. Discuss the types of content, platforms used, and how you tailored your approach for different audiences. Demonstrating your creative process and understanding of audience engagement can make a strong impression.

Demonstrate your proactivity by sharing your methods for keeping up with trends, such as following industry blogs, attending webinars, or participating in relevant online communities. Explain how you implement new trends into your strategies, making sure to mention any specific examples that have worked well for you.

Emphasize the importance of analytics in your work. Discuss the key performance indicators (KPIs) you focus on, such as engagement rates, reach, and conversion metrics. Provide examples of how you've used data to optimize future campaigns, showing your ability to align content strategy with business goals.

Share a specific example of a social media crisis you've managed. Discuss your process for assessing the situation, formulating a response, and communicating with your team. Highlight the importance of transparency and timely responses in your strategy to reassure the audience and mitigate any potential damage.

Talk about the strategies you use to maintain brand consistency, such as creating guidelines or templates for different types of content. Highlight your experience in collaboration with designers and content teams to ensure messaging and visuals align across platforms, tailored to each channel's audience.

Mention specific social media management tools you've used, such as Hootsuite or Buffer. Discuss the features you find particularly beneficial, such as scheduling, analytics, or customer engagement functionalities. Tailor your answer to demonstrate how these tools have helped you effectively manage your previous campaigns.

Share your experience in producing different forms of video content, detailing how you plan and execute video campaigns. Discuss the platforms you've worked on, such as TikTok or Instagram Reels, and provide examples of successful video content that engaged audiences and met campaign goals.

Discuss your approach to tailoring content for technical audiences, highlighting your understanding of their interests and needs. Explain how you use specific language, industry insights, and relevant content to effectively communicate with IT decision-makers and tech professionals.

Articulate your perspective on the integral role of social media in building brand awareness, driving customer engagement, and supporting sales objectives. Provide examples of how social media has contributed to previous campaigns, driving measurable results and enhancing overall marketing strategies.

Highlight your passion for the company’s values, such as diversity and innovation. Discuss how Jellyfish's mission aligns with your professional goals and the unique opportunity to work with a global technology brand. Emphasize your enthusiasm for contributing to a collaborative team culture that prioritizes growth and creativity.