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Senior Product Manager Platform

Company Description

IFS is a billion-dollar revenue company with 7000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Service™. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge.

At IFS, we’re flexible, we’re innovative, and we’re focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of society’s greatest challenges, fostering a better future through our agility, collaboration, and trust.

We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.

By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.

We’re looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference.

If you want to change the status quo, we’ll help you make your moment. Join Team Purple. Join IFS.

Job Description

We are seeking an experienced Product Manager to spearhead the development of our core infrastructure & platform capabilities. This platform powers our SaaS offerings and is also deployed by our customers and partners. As a key member of Technology Product Management group, you will collaborate with fellow product managers as well as engineering groups to modernize our technology stack.

Key Responsibilities:

  • Drive the development and enhancement of our platform to support SaaS and customer deployments.

  • Work closely with internal and external stakeholders, including end-customers, to gather requirements and ensure the platform meets their needs.

  • Lead the modernization efforts of our technology stack, ensuring alignment with industry best practices and emerging trends.

  • Present requirements and solutions to internal and external customers, demonstrating the value and capabilities of our platform.

  • Identify roadblocks and demonstrate the ability to provide practical recommendations for overcoming them.
  • Define clear product requirements, high-level user stories/use cases, and success metrics to guide development efforts.
  • Drive the adoption of best practices in software development frameworks and ensure products meet performance, scalability, and security standards.
  • Own the product backlog, prioritize feature development, and ensure timely delivery in collaboration with engineering teams.
  • Provide thought leadership and contribute to the broader product strategy within the Technology Group.

Qualifications

  • Proven track record of product management success, particularly in platform development.

  • Strong background in requirements discovery and presentations with end customers.

  • Excellent communication and collaboration skills, with the ability to work effectively with diverse stakeholders.

  • Deep understanding of modern technology stacks and cloud services.

  • Strong problem-solving abilities and a strategic mindset.
  • Ability to thrive in a fast-paced, dynamic environment.
  • Experience in the technology, enterprise software, or related industries.
  • Experience in engaging directly with customers or end-users for gathering and evaluating product feedback.
  • Experience with Agile methodologies and product management tools.
  • Proven ability to understand customer needs and translate them into successful products.
  • Familiarity with developer ecosystems and understanding the needs of software developers.
  • You can work remotely from home, or from one of our nearby offices. The job is intended to be fulfilled from Sri Lanka, but we also accept applications from Spain.

Additional Information

We believe that coming together as a community, in person, is important for innovation, connection and fostering a sense of belonging. Our roles have the right balance of remote and in-office working to enable flexibility for managing your life along with ensuring a real connection with your colleagues and the broader IFS community.

What You Should Know About Senior Product Manager Platform, IFS

Are you ready to take on a pivotal role as a Senior Product Manager Platform at IFS in Colombo, Sri Lanka? At IFS, we’re not just another tech company, we’re a billion-dollar innovative powerhouse. Our award-winning enterprise software solutions are enhanced by cutting-edge AI technology, making a significant impact in the industry. As the Senior Product Manager, you will play a crucial role in modernizing our core infrastructure and developing platform capabilities that power our SaaS offerings, serving our diverse customer base. You’ll collaborate closely with a range of stakeholders, including product managers and engineering teams, ensuring our platform aligns with the latest trends and best practices in technology. Your work will involve driving product enhancements, presenting solutions to clients, and defining user stories and success metrics that guide development efforts. We’re looking for someone with proven product management success, especially in platform development, and the ability to navigate the complexities of requirements gathering and customer feedback. You’ll thrive in our fast-paced environment if you’re a strategic thinker with problem-solving skills and a deep understanding of modern technology stacks. At IFS, we value diversity and encourage innovative thinkers. Join us, lead change, and help us make a positive impact while working in a collaborative and inclusive culture. If you’re ready to make your mark, this is the moment to join Team Purple!

Frequently Asked Questions (FAQs) for Senior Product Manager Platform Role at IFS
What are the primary responsibilities of a Senior Product Manager Platform at IFS?

As a Senior Product Manager Platform at IFS, your primary responsibilities include driving the development of platform capabilities that support our SaaS offerings, coordinating closely with stakeholders to gather requirements, modernizing our technology stack to align with industry best practices, and presenting product solutions to our customers. You’ll also be responsible for managing the product backlog, prioritizing developments, and leading a team to ensure timely delivery, all while contributing to our broader product strategy.

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What qualifications are needed to apply for the Senior Product Manager Platform position at IFS?

To apply for the Senior Product Manager Platform position at IFS, candidates should have a proven track record in product management, specifically in platform development. A strong background in requirements discovery, excellent communication skills, and an understanding of modern technology stacks and cloud services are essential. Experience with Agile methodologies is also an advantage, as well as the ability to gather customer feedback to drive product success.

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How does IFS support its Senior Product Managers in professional development?

At IFS, we believe in fostering the growth of our employees, including our Senior Product Managers. We provide opportunities for continuous learning, access to the latest tools and technologies, and an inclusive environment where innovative ideas are encouraged. You will work alongside industry experts and gain experience in managing diverse product strategies that drive the company forward, ensuring you develop your skills while contributing to impactful projects.

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What is the work culture like for a Senior Product Manager at IFS?

The work culture at IFS is collaborative, flexible, and inclusive. As a Senior Product Manager, you will be part of a global team that values innovation, diversity, and teamwork. We pride ourselves on maintaining a balance between remote and in-office working, allowing flexibility while ensuring you have meaningful connections with your colleagues. We encourage open dialogue and celebrating our diverse backgrounds and perspectives, which enrich our collaborative efforts.

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Can the Senior Product Manager Platform role be performed remotely from Sri Lanka?

Yes, the Senior Product Manager Platform role at IFS can be performed remotely from Sri Lanka, offering you the flexibility to work from home or from one of our nearby offices. We recognize the importance of balancing work and life and support our employees in managing their commitments while ensuring that you remain connected with your colleagues and the broader IFS community.

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Common Interview Questions for Senior Product Manager Platform
Can you share your experience with platform development as a Senior Product Manager?

When answering this question, focus on specific projects where you've developed or enhanced platform capabilities. Highlight your role in gathering user requirements, collaborating with engineering teams, and the outcomes of those projects, showing how they aligned with business goals.

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How do you approach gathering customer feedback for product improvements?

Discuss your strategies for effectively engaging with end-users to understand their needs. Mention various methods, such as surveys, interviews, or user testing sessions, and articulate how you translate this feedback into actionable product requirements.

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What methodologies have you used in product management?

Be prepared to discuss your experience with Agile methodologies, showcasing how you've implemented them in your previous roles. Explain how these methodologies have helped you iterate quickly on products and adapt to changing requirements.

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How do you prioritize product features in your backlog?

Focus on your ability to balance business goals with customer needs when prioritizing features. Mention criteria you use, such as impact assessments, strategic alignment, or resource availability, to make informed decisions for the product backlog.

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Can you give an example of a challenging product decision you had to make?

Share a specific instance where you faced a tough decision regarding product direction, detailing the considerations you weighed, the outcome, and what you learned from that experience. Emphasize problem-solving and critical thinking skills.

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How do you ensure alignment between technical teams and product goals?

Discuss methods for fostering open communication between technical teams and product management, such as regular check-ins or integrated planning sessions. Highlight how you’ve navigated misunderstandings or misalignments to keep projects on track.

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What key metrics do you use to measure product success?

Prepare to discuss specific metrics that matter in your role as a Senior Product Manager. Examples might include user engagement rates, performance metrics, customer satisfaction scores, or revenue growth, and why each is important to you.

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Tell me how you handle roadblocks during product development.

Highlight your proactive approach to identifying potential roadblocks early in the development process. Discuss how you engage with your team to brainstorm solutions and maintain momentum, showcasing your problem-solving and leadership skills.

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What role does collaboration play in your work as a Senior Product Manager?

Illustrate your commitment to collaboration by discussing how you partner with cross-functional teams, such as marketing, sales, and engineering, to drive product success. Emphasize communication and teamwork as key components of effective product management.

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How do you stay updated on industry trends relevant to platform management?

Talk about the resources you use to stay informed, such as industry events, professional networks, blogs, podcasts, or thought leaders you follow. Mention any specific trends that you believe are important for a Senior Product Manager in today’s tech landscape.

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At IFS we develop cloud enterprise software for companies who want to be at their best when it matters most to their customers - at the #MomentOfService. This idea resonates with customers, partners and analysts, and has helped fuel growth. But wh...

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DATE POSTED
March 3, 2025

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