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Human Resources Generalist

Job Description

Located in the heart of Central Ohio, Illuminate USA is transforming solar panel manufacturing from our cutting-edge facility in Pataskala. As a new standalone joint venture established by two global leaders in renewable energy, we’ve rapidly grown to over 1,500 associates and are now fully operational in our 1.1 million-square-foot factory. Our vision is to establish one of the largest solar panel manufacturing operations in the Western Hemisphere.

This is an exciting time to join Illuminate USA as we continue to grow and innovate. We’re not just building solar panels—we’re building a team of dedicated, passionate associates eager to make a real impact. If you’re looking to be part of a collaborative, people-focused, and forward-thinking workplace, we want to hear from you!

We offer competitive pay, comprehensive benefits, and continuous opportunities for career growth. Come join us on this journey to create a brighter, more sustainable future in the Columbus area!

Job Summary:

We’re looking for a hands-on Human Resources Generalist to join our team onsite at our new facility.

As an HR Generalist, you’ll play a key role in fostering a positive and supportive work environment. You’ll collaborate closely with managers and associates to address day-to-day HR needs, resolve associate concerns, and ensure clarity around company policies. This role is all about being approachable, resourceful, and proactive, helping us maintain a strong, engaged workforce as we continue to grow.

Key Responsibilities:

  • Serve as a trusted HR point of contact for associates and supervisors, offering guidance on HR policies and procedures.
  • Support associate relations by addressing concerns, resolving conflicts, and promoting a positive workplace culture.
  • Assist managers with employment law compliance, performance management, coaching, and progressive discipline.
  • Conduct and document associate investigations to ensure fair and consistent treatment.
  • Administer HR programs related to benefits, leave management, and associate wellness.
  • Coordinate and conduct new hire onboarding, training sessions, and policy updates to keep associates well-informed.
  • Assist with data entry and reporting for HR metrics to support business objectives.
  • Facilitate the administration of workers’ compensation, unemployment claims, and leaves of absence.
  • Act as a resource for associates, addressing inquiries related to benefits, policies, and HR procedures.

Requirements:

  • Bachelor's degree in Human Resources, Business Administration, or a related field.
  • At least 3 years of HR generalist experience with a focus on associate relations and compliance.
  • Working knowledge of HR best practices, employment laws, and HR procedures.
  • Effective communication and problem-solving skills, with a proactive approach to addressing associate concerns.

Preferred Qualifications:

  • Experience with Workday HRIS or other HR systems.
  • SHRM-CP or PHR certification.
  • Previous experience in a manufacturing or industrial environment is a plus.

At Illuminate USA, we are committed to fostering an inclusive and diverse workplace. We proudly embrace equal opportunity for all, ensuring that all qualified applicants are considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law. Your unique background and experiences are valued here, as we believe they strengthen our team and drive our mission forward.

Illuminate is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Average salary estimate

$70000 / YEARLY (est.)
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$60000K
$80000K

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What You Should Know About Human Resources Generalist, Illuminate USA

At Illuminate USA, located in the vibrant city of Pataskala, OH, we’re on an exciting journey to revolutionize solar panel manufacturing, and we want you to join us as a Human Resources Generalist. Our facility is cutting-edge, spanning over 1.1 million square feet, and we're home to over 1,500 passionate associates committed to building a sustainable future. In this role, you’ll be a key player in shaping a positive and engaging work culture. You’ll work alongside managers and associates to address HR needs, resolve any concerns, and help communicate company policies clearly and effectively. Your approachable and resourceful attitude will be essential in nurturing a supportive environment and maintaining high morale. As part of your responsibilities, you’ll assist with coaching, performance management, and employment law compliance, ensuring fairness and consistency across the board. You’ll also coordinate onboarding sessions for new hires and manage benefits programs to support our associates' wellness. If you’re a proactive expert with at least three years of HR generalist experience, and you're eager to contribute to a team that values innovation and inclusivity, we’d love to hear from you. Illuminate USA not only offers competitive pay and comprehensive benefits but also endless opportunities for personal and professional growth. This is your chance to be part of a remarkable team that truly makes a difference. Apply now and help us shine a light on a brighter future!

Frequently Asked Questions (FAQs) for Human Resources Generalist Role at Illuminate USA
What responsibilities will a Human Resources Generalist have at Illuminate USA?

As a Human Resources Generalist at Illuminate USA, you will be crucial in fostering a supportive workplace. Key responsibilities include serving as a point of contact for associates and supervisors on HR policies, resolving concerns, ensuring compliance with employment laws, overseeing onboarding and training, and managing HR programs related to benefits and employee wellness. Your role will directly impact the workforce's engagement and satisfaction.

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What qualifications do I need to become a Human Resources Generalist at Illuminate USA?

To qualify for the Human Resources Generalist position at Illuminate USA, applicants should possess a Bachelor's degree in Human Resources, Business Administration, or a related field, along with at least three years of relevant HR experience. Familiarity with HR best practices and employment laws is essential, and certifications like SHRM-CP or PHR are preferred. Experience in a manufacturing environment can be a valuable asset.

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What is the work culture like for a Human Resources Generalist at Illuminate USA?

The work culture for a Human Resources Generalist at Illuminate USA is collaborative, inclusive, and dedicated to making a real impact. The company values proactive communication, support, and engagement among all team members. With a focus on sustainability and innovation, you’ll be part of a passionate team that embraces diversity and promotes personal growth in a rapidly evolving environment.

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How does Illuminate USA support career growth for Human Resources Generalists?

Illuminate USA is committed to fostering continuous professional development for Human Resources Generalists. The company offers comprehensive benefits along with opportunities for training, workshops, and certifications to help HR professionals hone their skills. Moreover, being part of a growing organization means you can take on new challenges, expand your responsibilities, and potentially advance into leadership roles.

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What HR systems experience is beneficial for a Human Resources Generalist at Illuminate USA?

Experience with HR information systems (HRIS) like Workday is beneficial for a Human Resources Generalist at Illuminate USA. Familiarity with such systems will enhance your efficiency in managing HR functions, data entry, reporting HR metrics, and analyzing employee information. Knowledge of these technologies can streamline HR processes and support business objectives effectively.

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Common Interview Questions for Human Resources Generalist
Can you describe your experience with resolving employee conflicts as a Human Resources Generalist?

It's important to highlight specific examples from your previous roles where you've successfully mediated disputes or issues between employees. Focus on your approach to problem-solving, the steps you took to understand both sides, and how you influenced a positive resolution that benefited the team and maintained morale.

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How do you stay informed about current employment laws and HR best practices?

Discuss various methods you use for staying updated, such as attending HR workshops, subscribing to relevant newsletters, participating in professional organizations, and leveraging online resources. Emphasize your proactive approach to ensuring compliance and sharing updates with the team.

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What strategies do you use for successful onboarding of new hires?

Explain your onboarding process, emphasizing how you tailor it to align with the company’s culture and values. Share techniques you’ve implemented to engage new hires and ensure they feel welcomed and informed, such as interactive sessions, mentorship programs, and clear resources.

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How do you handle sensitive information and maintain confidentiality?

Discuss your understanding of the importance of confidentiality in HR roles, and give examples of how you ensure sensitivity around employee information. Mention specific policies you follow as well as systems you utilize to protect personal data.

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Can you provide an example of a time you improved an HR process?

Share a specific instance where you identified an inefficiency in an HR process and successfully implemented a solution. Outline the problem, your thought process, the actions you took to resolve it, and the positive outcomes that resulted from your intervention.

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What is your approach to fostering a positive workplace culture?

Articulate your strategies for enhancing workplace culture, such as encouraging open communication, recognizing employee achievements, and facilitating team-building activities. Share how you gauge employee feedback and make necessary adjustments to ensure a supportive environment.

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How do you prioritize tasks when managing multiple HR responsibilities?

Discuss your time management skills and methods for prioritizing tasks, including the use of digital tools or lists. Provide examples of how you have successfully balanced competing priorities while meeting deadlines without sacrificing quality.

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How would you handle a situation where an employee is consistently underperforming?

Outline a step-by-step approach for addressing underperformance, emphasizing initial assessment, communication with the employee, setting clear expectations, and following up with coaching and support. Illustrate the importance of documenting the process for accountability.

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What tools do you use for HR data analysis, and how do you leverage this information?

Mention specific tools (like Workday, Excel, or HR dashboards) and describe how you utilize data analytics to track HR metrics, develop reports, and make informed decisions. Highlight the advantages this brings to strategizing for workforce management.

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In your view, what is the most important skill for a Human Resources Generalist?

Share your perspective on the key skills necessary, such as communication, problem-solving, and adaptability. Provide examples of how these skills have positively impacted your effectiveness in HR roles, enabling you to successfully engage with associates and managers alike.

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DATE POSTED
April 20, 2025

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