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Deputy Director, Program & Partnerships

The Deputy Director, Program & Partnerships is a key leader on Baltimore’s Senior Leadership Team, reporting directly to the Regional Executive Director. This role is responsible for leading both volunteer recruitment strategy and program implementation, ensuring seamless coordination and maximum regional impact. The Deputy Director oversees Program and Mentor Recruitment (4-5 staff), aligning mentor recruitment, corporate partnerships, and high-quality program execution. Additionally, this leader will drive a strong and inclusive team culture, fostering collaboration across functions and ensuring all staff are working in sync toward shared outcomes.

A critical focus of this role is to develop and implement a Baltimore-specific recruitment strategy, leveraging data analysis, corporate partnerships, and community engagement to meet ambitious mentor recruitment goals. Additionally, the Deputy Director will be accountable for programmatic outcomes, including student engagement, mentor-mentee relationship quality, and partnership success, ensuring the region delivers on its mission. The ideal candidate will have prior success leading cross-functional teams, a track record of driving shared outcomes, and extensive familiarity with the Baltimore landscape—including corporate relationships and youth development/college access initiatives. The Baltimore region has a budget of $1.2M, with a strategy to partner with 3 schools in the next academic year, requiring recruitment of 200-250 mentors.


Strategic Leadership & Team Management (40%)

  • Lead and support the Director of Program in ensuring high-quality program implementation, strong school/district partnerships, and achievement of key programmatic outcomes such as student engagement and post-secondary readiness.
  • Manage Mentor Recruitment, ensuring a strategic and targeted approach to volunteer mentor recruitment.
  • Drive a collaborative, high-performing regional team culture, fostering shared accountability and strong cross-functional communication.
  • Provide coaching and professional development to direct reports, ensuring they have the tools and support needed for success.
  • Develop and implement systems that enhance collaboration between program and recruitment teams.


Volunteer Recruitment & Baltimore-Specific Strategy (30%)

  • In collaboration with the National Program & Partner Success team (PPS), develop a data-informed recruitment strategy tailored to Baltimore’s specific market needs, ensuring recruitment goals are met.
  • Conduct a comprehensive analysis of recruitment efforts in Baltimore to identify gaps and opportunities.
  • Strengthen partnerships with local organizations, corporations, and community groups to expand volunteer outreach and engagement.
  • Implement real-time data tracking and analysis to assess recruitment effectiveness and make necessary adjustments.
  • Clearly document and communicate an evolving recruitment strategy that reflects regional considerations and best practices.
  • Increase engagement from local organizations to drive mentor recruitment and retention.


Corporate Partnerships & Community Engagement (15%)

  • Partner with the Executive Director to cultivate and manage corporate partnerships that serve as key recruitment pipelines.
  • Engage corporate and civic leaders in mentor recruitment efforts, ensuring alignment with their CSR goals and organizational mission.
  • Represent the organization at corporate, community, and networking events to enhance visibility and engagement.
  • Collaborate with the National Development and Marketing & Communications teams to amplify volunteer engagement and recognition efforts.


Operational Alignment & Impact Measurement (15%)

  • Ensure seamless coordination between recruitment and program teams to optimize volunteer placement and program success.
  • Utilize performance metrics to inform recruitment strategies, program improvements, and resource allocation.
  • Monitor and report on key performance indicators, ensuring transparency and accountability in recruitment and program execution.
  • Lead programmatic strategy to improve student engagement, mentor retention, and school partnership effectiveness.


Qualifications

  • Minimum 7+ years of leadership experience, including at least 5 years of managing cross-functional teams to drive shared outcomes.
  • Proven ability to develop and execute large-scale volunteer recruitment strategy or similarly aligned work, such as large-scale fundraising or development, ideally in Baltimore or a similar urban market.
  • Strong background in strategic marketing, volunteer engagement, business development, or sales.
  • Extensive knowledge of the Baltimore corporate and nonprofit landscape, including established relationships in youth development and college access.
  • Experience building and managing partnerships with corporations, community organizations, and educational institutions.
  • Data-driven decision-maker with experience using analytics and performance tracking to inform strategy.
  • Excellent communication and relationship-building skills, with the ability to inspire and motivate diverse stakeholders.
  • Prior experience in nonprofit leadership, particularly in youth development, education, or mentorship programs, is strongly preferred.
  • Bachelor’s degree required.


Compensation & Benefits

  • Salary $95,000-105,000 commensurate with experience
  • Up to 100% employer funded comprehensive medical and dental coverage
  • 18 days paid annual vacation (increasing annually to 21, 23, 25), 13 paid holidays + your birthday + one floating holiday, iMentor closed between Christmas and New Year’s Day, plus 6-7 sick days annually
  • 401K match up to 4%
  • Significant opportunities for professional development and growth including a $250 personal professional development budget in your first year, increasing to $500 in each subsequent year
  • Hybrid Home/Office/School working arrangement
  • Pre-tax commuter benefits
  • Dependent care and health care flexible spending plans
  • 1 hour of wellness time off per week for wellness activities of your choosing
  • 9 weeks of paid parental leave


$95,000 - $105,000 a year

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Average salary estimate

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$95000K
$105000K

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What You Should Know About Deputy Director, Program & Partnerships, iMentor

Are you ready to take on a leadership role that truly makes a difference? As the Deputy Director, Program & Partnerships at our Baltimore office, you'll be an essential part of our Senior Leadership Team, reporting directly to the Regional Executive Director. This is a fantastic opportunity for someone passionate about mentorship and skilled in volunteer recruitment strategy. Your main responsibilities will include overseeing a dedicated team focused on mentor recruitment, corporate partnerships, and delivering high-quality programs that positively impact the community. You’ll develop a tailored recruitment strategy specific to Baltimore’s needs, leveraging your experience and the power of data analysis to bring in 200-250 new mentors this year. You’ll also foster a strong team culture, ensuring that everyone works collaboratively towards shared outcomes while managing direct reports and implementing systems to enhance teamwork. Your insights and experience working with local organizations will be vital as we strengthen our community ties and enhance volunteer engagement. The role requires a track record of successfully managing cross-functional teams and extensive knowledge of Baltimore's landscape, especially in the youth development and college access sectors. If you have a passion for creating impactful partnerships and enjoy guiding a talented team towards achieving ambitious goals, we want to hear from you! Your work here will contribute to selected school partnerships while allowing personal and professional growth in an inclusive and supportive environment. Join us and become a catalyst for positive change in Baltimore!

Frequently Asked Questions (FAQs) for Deputy Director, Program & Partnerships Role at iMentor
What are the key responsibilities of the Deputy Director, Program & Partnerships in Baltimore?

The Deputy Director, Program & Partnerships in Baltimore is responsible for leading mentor recruitment strategies and program implementation to maximize regional impact. This includes managing a team focused on volunteer engagement, driving collaborative efforts across functions, and ensuring alignment with Baltimore-specific goals.

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What qualifications are required for the Deputy Director, Program & Partnerships position in Baltimore?

Candidates should have a minimum of 7 years in leadership roles with at least 5 years managing cross-functional teams. Experience in large-scale volunteer recruitment or fundraising in Baltimore is essential. Strong communication skills, knowledge of local organizations, and a bachelor’s degree are also required.

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How does the Deputy Director, Program & Partnerships enhance community engagement in Baltimore?

In this role, community engagement is enhanced through partnerships with local organizations and corporations. The Deputy Director represents the organization at community events, ensuring that employer values align with mentor recruitment efforts, and actively seeks to strengthen these connections.

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What is the focus of the recruitment strategy for mentors in the Deputy Director role?

The recruitment strategy developed by the Deputy Director focuses on Baltimore's specific market needs, backed by data analysis. This approach identifies gaps and opportunities, aiming to recruit 200-250 mentors through community outreach and strategic partnerships.

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What is the salary range for the Deputy Director, Program & Partnerships position in Baltimore?

The salary for the Deputy Director, Program & Partnerships role in Baltimore ranges from $95,000 to $105,000, commensurate with experience. Additionally, the position offers comprehensive benefits and professional development opportunities.

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Common Interview Questions for Deputy Director, Program & Partnerships
Can you describe your experience in leading cross-functional teams as the Deputy Director, Program & Partnerships?

When answering this question, focus on specific examples where you successfully managed a diverse team, highlighting how you foster collaboration and achieve shared outcomes. Discuss your approach to team development and any metrics that demonstrate your effectiveness.

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What strategies would you implement to enhance mentor recruitment in Baltimore?

Outline your strategy by discussing the importance of data-driven decisions, analyzing local market needs, and building community partnerships. Emphasize creating engaging outreach programs and leveraging existing corporate relationships to drive recruitment.

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How do you measure the success of mentorship programs?

Talk about key performance indicators like mentor-mentee relationship quality, student engagement, and retention rates. Explain how you would use data analysis to inform improvements and communicate success to stakeholders.

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What role do corporate partnerships play in your approach as the Deputy Director?

Discuss the importance of cultivating strong corporate relationships to enhance recruitment efforts. Provide examples of aligning corporate social responsibility goals with your organization's mission to engage more volunteers.

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How would you handle conflicts within your team?

Emphasize your approach to conflict resolution, focusing on open communication, understanding differing perspectives, and finding common ground. Share experiences where you effectively managed conflicts, leading to positive team outcomes.

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What methods do you use to ensure high-quality program implementation?

Discuss a systematic approach that includes regular check-ins, performance metrics tracking, and feedback loops between program teams and management. Highlight any past experiences in improving program delivery through these practices.

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Can you give an example of a successful volunteer recruitment campaign you led?

Provide a specific example that outlines the campaign's goals, the target audience, the strategies used, and measurable outcomes. Highlight any challenges faced and how you overcame them to achieve success.

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What do you believe are the biggest challenges in youth development today?

Share your insights on current challenges such as access to education, mentorship, and resources. Connect your understanding to how the Deputy Director position can help address these challenges through effective partnerships and programs.

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How would you cultivate an inclusive team culture?

Discuss specific initiatives you would implement to foster inclusivity such as team-building activities, open discussions about diversity, and ensuring everyone feels heard and valued in decision-making processes.

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What is your approach to professional development for your team?

Emphasize the importance of continuous learning and growth as part of your leadership style. Outline how you would provide opportunities for training, mentorship, and resources to help your team succeed.

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DATE POSTED
April 7, 2025

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