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Registered Nurse Outreach Patient Experience

Job Description:

The Registered Nurse (RN) is a professional caregiver who assumes responsibility and accountability for assessing, planning, implementing and evaluating care of patients. The staff RN utilizes the nursing process by use of technology, therapeutic intervention, evidence-based practice and coordination of care with other health team members.

Scope

  • Serves as a coordinator for assigned program. Discusses program with physicians and nurses and concurrently reviews that all care meets evidence-based guidelines. Provides education to patients and family members during the hospital stay and serves as a resource and contact for patients and their families after they are discharged.
  • Actively participates in patient care rounds.
  • Collaborates with the director to oversee and ensure that the program meets the regulatory requirements. Performs chart reviews and collects data. Performs analysis of this data for performance improvement activity, planning and evaluation within the program.
  • Collaborates with the director to develop and implement evidence-based policies and standards for the program. Assesses plans, develops, implements and evaluates activities that promote professional development and continuing competence of care site providers and students.
  • Maintains and/or analyzes data collected on assigned program. Serves as the subject matter expert for the program. Creates and maintains a Quality Assurance program.
  • May be required to be placed on-call during a regularly scheduled shift.


Minimum Qualifications

  • Bachelors Degree in Nursing is required
  • Current license as a Registered Nurse in the state of practice is required
  • Current American Heart Association Basic Life Support for Healthcare Providers (BLS-HCP)certification upon hire or obtained within 60 days of hire with prior approval (ACLS/NRP/PALS as appropriate for unit or service )
  • Three years relevant RN experience is required


Preferred

  • Master's degree in Nursing is preferred
  • Certification as appropriate for unit or service is preferred



To perform this job successfully, an individual must be able to perform each essential dutysatisfactorily. The requirements list must be representative of the knowledge, skills, minimum education, training, licensure, experience, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Regular attendance to perform work on site during regularly scheduled business hours or scheduled shifts is required.
2. Ability to work nights and/or weekends is required for identified positions.

Physical Requirements:

Ongoing need for employee to see and read information, labels, assess patient needs, operate monitors, identify equipment and supplies.- and -Frequent interactions with patient care providers, patients, and visitors that require employee to verbally communicate as well as hear and understand spoken information, alarms, needs, and issues quickly and accurately, particularly during emergency situations.- and -Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer use and typing for documenting patient care, accessing needed information, medication preparation, etc.- and -Expected to lift and utilize full range of movement to transfer patients. Will also bend to retrieve, lift, and carry supplies and equipment. Typically includes items of varying weights, up to and including heavy items.- and -Need to walk and assist with transporting/ambulating patients and obtaining and distributing supplies and equipment. This includes pushing/pulling gurneys and portable equipment, including heavy items. Often required to navigate crowded and busy rooms (full of equipment, power cords on the floor, etc).- and -May be expected to stand in a stationary position for an extended period of time.

Location:

Intermountain Health Lutheran Hospital, Peaks Regional Office

Work City:

Wheat Ridge

Work State:

Colorado

Scheduled Weekly Hours:

16

The hourly range for this position is listed below. Actual hourly rate dependent upon experience. 

$34.19 - $50.73

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits package here.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.

All positions subject to close without notice.

Average salary estimate

$88267.5 / YEARLY (est.)
min
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$71025K
$105510K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Registered Nurse Outreach Patient Experience, IMH

At Intermountain Health Lutheran Hospital, we are looking for a dedicated Registered Nurse Outreach Patient Experience to join our incredible team! As an RN, you will play a vital role in patient care by assessing, planning, implementing, and evaluating the ongoing care of our patients. Your nursing expertise will shine as you coordinate programs, ensuring that all care meets evidence-based guidelines by collaborating with physicians and fellow nurses. The unique aspect of this role is being a resource for patients and their families after discharge, providing education and support to ensure a smooth transition out of the hospital. You’ll actively participate in patient care rounds and work alongside the director to maintain regulatory requirements, collecting and analyzing data to promote continuous improvement in patient care. If you enjoy mentoring and developing both patients and healthcare providers, this role is the perfect opportunity for you! Your responsibilities will also include creating quality assurance programs, and you may even be asked to be on-call during your shifts. To succeed, you'll need a Bachelor’s in Nursing, a current RN license, and at least three years of relevant experience—though a Master's degree or additional certifications are preferred. So if you’re ready to make a difference in the lives of patients at our Wheat Ridge location, we’d love to meet you!

Frequently Asked Questions (FAQs) for Registered Nurse Outreach Patient Experience Role at IMH
What are the responsibilities of a Registered Nurse Outreach Patient Experience at Intermountain Health Lutheran Hospital?

As a Registered Nurse Outreach Patient Experience at Intermountain Health Lutheran Hospital, your primary responsibilities include assessing patient needs, implementing and coordinating care, providing education to patients and their families, and overseeing evidence-based practices. You’ll collaborate with various healthcare professionals and lead quality assurance programs to improve patient outcomes.

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What qualifications are required for the Registered Nurse Outreach Patient Experience role at Intermountain Health?

To qualify for the Registered Nurse Outreach Patient Experience position at Intermountain Health, you must hold a Bachelor’s Degree in Nursing and possess a valid RN license in the state of Colorado. Additionally, three years of relevant nursing experience is necessary. Certification in Basic Life Support (BLS-HCP) is required within 60 days of hire.

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What type of environment can a Registered Nurse Outreach Patient Experience expect at Intermountain Health Lutheran Hospital?

As a Registered Nurse Outreach Patient Experience at Intermountain Health Lutheran Hospital, you will be working in a fast-paced and supportive healthcare environment. You’ll interact daily with patients, families, and a diverse team of healthcare professionals, all committed to patient-centered care and continuous improvement.

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What benefits does Intermountain Health offer to Registered Nurse Outreach Patient Experience employees?

Intermountain Health offers a comprehensive benefits package for their Registered Nurse Outreach Patient Experience employees, which includes wellness programs, health insurance, retirement plans, and educational assistance. More details about this generous benefits package can be found on their official careers page.

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Is a Master's degree required for the Registered Nurse Outreach Patient Experience position at Intermountain Health?

While a Master's degree in Nursing is preferred for the Registered Nurse Outreach Patient Experience role at Intermountain Health, it is not a strict requirement. A Bachelor’s degree and relevant RN experience are the minimum qualifications needed to apply.

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Common Interview Questions for Registered Nurse Outreach Patient Experience
Can you describe your experience with patient education as a Registered Nurse?

When answering this question, highlight specific instances where you've successfully educated patients and their families about their health conditions, treatment plans, or medications. Mention any tools or materials used, focusing on how you ensured comprehension and engagement.

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What strategies do you use to collaborate effectively with other healthcare professionals?

Discuss your approach to teamwork, emphasizing strong communication skills, respect for each team member’s expertise, and your methods for coordinating patient care. Share experiences that showcase your ability to effectively participate in patient care rounds or interdisciplinary meetings.

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How do you handle stressful situations in a clinical setting?

Reflect on past experiences where you managed stress while providing care. Describe your coping mechanisms, such as taking deep breaths, prioritizing tasks, or seeking support from colleagues, and how these strategies helped maintain quality patient care.

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What evidence-based practice initiatives have you implemented in previous nursing roles?

Prepare to discuss specific programs or guidelines you’ve contributed to or followed in the past. Use examples to illustrate how you applied evidence-based practices and the positive outcomes that resulted from your efforts.

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How do you maintain your nursing skills and knowledge?

Mention your commitment to continuing education, such as attending workshops, reading relevant journals, or pursuing certifications. Emphasize how staying current with nursing practices directly benefits your patients.

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Describe a time when you had to advocate for a patient.

Illustrate your advocacy efforts by sharing a scenario where you represented a patient's wishes or needs to a healthcare team. Explain why advocacy was necessary and the positive impact it had on the patient’s care.

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What do you consider your greatest strengths as a Registered Nurse?

Focus on strengths that resonate with the job at Intermountain Health. If you excel in communication, critical thinking, or patient empathy, provide examples of how these traits have positively influenced your nursing practice.

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How do you deal with family dynamics when providing patient care?

Explain your approach to engaging with patients’ families, showing empathy and understanding while maintaining professional boundaries. Share experiences where you successfully navigated family dynamics to improve patient outcomes.

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How do you prioritize your responsibilities during busy shifts?

Describe your prioritization methods, techniques for efficiency, and how you adapt to changing situations in a busy environment. Use examples to illustrate your ability to maintain quality care while managing multiple duties.

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What motivated you to apply for the Registered Nurse Outreach Patient Experience position at Intermountain Health?

Be genuine in your response. Discuss what you admire about Intermountain Health’s mission, values, or community impact, and connect your personal goals and experiences to the specific duties of this role.

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Part-time, on-site
DATE POSTED
April 23, 2025

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