Technical Program Manager

Imprint is building a next-generation co-branded credit card company to serve America’s great brands. Today our partners include Brooks Brothers, Eddie Bauer, Turkish Airways, H-E-B, Central Market, Holiday Inn, and others. Imprint is backed by Kleiner Perkins, Thrive Capital, and Affirm. We are focused on building a brilliant team who want to change payments and who embody Imprint’s Operating Principles.

Who We Are

Imprint is building a next-generation co-branded credit card company to serve America’s great brands. Today our partners include H-E-B, Central Market, Westgate Resorts, and Holiday Inn Club Vacations. Imprint is backed by Kleiner Perkins, Thrive Capital, and Affirm. We are focused on building a brilliant team that wants to change payments and that embodies Imprint’s operating principles.

The Role

We’re looking for a Technical Program Manager to join our Product team and play a critical role in our execution process with Engineering. In this role, you’ll lead the planning, development, and release of cross-platform, large-scale initiatives. Another important part of this role is streamlining our execution methodology. You will be successful in this role if you are excited about using technology and automation to decrease operational overhead while also improving cross-functional awareness. 

What You'll Do

• Own and facilitate sprint planning across development teams

• Determine and document project timelines and complexity

• Lead execution for feature development and execution for large projects spanning across multiple platforms, languages, and internal teams in different time zones 

• Ensure release planning is tracked and managed effectively, and communicated throughout the organization

• Develop and iterate on product release checklists with relevant stakeholders in line with our regulatory requirements

• Work closely with Product and Engineering on capacity planning at both a high level during quarterly planning and sprint-by-sprint 

• Track team velocity and evaluate and recommend organizational updates to improve project development and delivery

• Advocate and leverage automation to decrease manual process-related tasks

What We Look For

• 3-5 years of program management experience

• Talent for identifying process issues and building and iterating on solutions quickly

• A focus on how to continuously improve team quality and output

• Excitement about working in a fast-paced environment

• Ability to work with data to track team performance and synthesize recommendations

• Strong communication skills and people look to you for status updates

• Passion for documentation and organization

• Emphatic commitment to personal growth and development

• A do-er attitude. Not dependent on others to move things forward

Nice to Have

• Experience scaling team execution processes from one single engineering team to many

• Direct experience in payments, cards, and/or consumer credit

• Demonstrated understanding of payment systems and processes

• Experience working in a regulated industry

• Not tied to a specific working method; you believe it depends on the nuances of the business and team

Perks & Benefits

• Competitive compensation and equity packages

• Leading configured work computers of your choice

• Flexible paid time off

• Fully covered, high-quality healthcare including fully covered dependent coverage

• Additional health coverage includes access to One Medical and option to enroll in an FSA

• 16 weeks of paid parental leave for the primary caregiver and 8 weeks for all new parents

• An understanding that successful remote work requires flexibility and an appreciation for asynchronous work

• Access to industry-leading technology across all of our business units — stemming from our philosophy that we should invest in resources for our team that foster innovation, optimization, and productivity

Annual salary range: $120k-$160k and competitive equity package.

Imprint is committed to a diverse and inclusive workplace. Imprint is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Imprint welcomes talented individuals from all backgrounds who want to build the future of payments and rewards. If you are passionate about FinTech and eager to grow, let’s move the world forward, together.