Tech Engagement Lead

As a Tech Engagement Lead at Improvado, your main responsibilities will include managing task implementation throughout the development cycle, ensuring high-quality execution, and facilitating effective communication between R&D teams like engineers, QA, product, and analytics. You'll also be involved in the auditing process, client communication, and enhancing internal workflows to support project and service delivery.

To qualify for the Tech Engagement Lead position at Improvado, candidates should have at least one year of experience in tech roles such as Engagement Lead, Project Manager, Product Owner, or Team Lead. A strong technical background is essential, which includes the ability to read logs, write basic SQL and Python scripts, and work with third-party APIs, alongside proactive problem-solving skills and proficiency in business English.

Being a remote-first company, Improvado offers a flexible work environment for the Tech Engagement Lead role. This setup allows you to collaborate with a diverse team from various locations, fostering a culture that prioritizes autonomy and work-life balance while still encouraging regular communication and collaboration through digital tools.

In the Tech Engagement Lead position at Improvado, you will utilize various tools and technologies, particularly those related to analytics and project management. Familiarity with SQL, Python, and integration with third-party APIs will be crucial. Additionally, leveraging documentation tools and communication platforms will help streamline collaboration among teams.

Improvado provides a comprehensive benefits package for Tech Engagement Leads, including a remote-first work environment, 27 days of PTO per year, and additional US holidays. There is also a commitment to professional development, offering reimbursement for courses or materials that can help enhance your skills, along with a fun, open startup culture.

When answering this question, provide specific examples of projects you've managed, emphasizing your ability to ensure high-quality execution throughout all development stages. Highlight your familiarity with project management methodologies and how you address challenges or changes that arise during implementation.

Share your strategies for facilitating clear communication between departments, such as regular check-ins, using collaboration tools, and creating documentation that keeps everyone aligned. Discuss any specific challenges you've faced and how you successfully resolved them.

When discussing your technical skills, mention your ability to read logs, write SQL queries, and any experience with Python or working with APIs. Provide examples of how you've applied these skills in real-world scenarios to improve project outcomes or streamline processes.

Prepare a concise story highlighting a challenging client interaction, focusing on your problem-solving approach and communication skills. Illustrate how you prioritized the client's needs while also managing internal resources effectively.

Discuss specific methodologies or frameworks you have implemented to enhance team workflows, such as Agile or Lean practices. Be prepared to provide examples of how optimizing processes has led to measurable improvements or increased efficiency in your previous roles.

Showcase your commitment to growth by discussing courses, certifications, or even self-directed learning you've undertaken. Emphasize how this drive for knowledge has kept you updated on industry trends or enhanced your skill set relevant to the Tech Engagement Lead position.

Share your management style and how it aligns with Improvado's culture. Discuss your preference for collaborative approaches and how you empower team members while ensuring accountability and a focus on delivering results.

Prepare to discuss key performance indicators (KPIs) relevant to marketing campaigns, such as ROI, lead conversion rates, or customer engagement metrics. Illustrate your understanding of how these metrics inform decision-making and strategy adjustments.

Explain how you engage with industry news, attend webinars or conferences, or participate in professional networks that keep you abreast of emerging technologies and best practices. Emphasize your proactive approach to continuous learning.

Craft a response that showcases your enthusiasm for both the role and the company. Discuss your admiration for Improvado’s mission to simplify marketing analytics and how your skills and experiences align with its goals, making it a great fit for your career.