We are looking for a Quality Audit Specialist (QAS) to grow our mission of supporting client quality audits and bringing data-driven continuous readiness to Included Health's service lines. This role will provide support for pre-audit workflows, real-time audit coordination and post-audit activities associated with client quality audits. The QAS employs insights, tools and collaborative partnerships to identify trends and risk across Included Health products. The QAS uses these data to escalate risks and highlight opportunities to Quality Audit leadership in addition to operational and clinical leaders.
The ideal candidate will have a passion for service and care excellence. They will demonstrate excellent attention to detail and accuracy. You should be analytically oriented, ready to leverage data and have the ability to effectively problem-solve. The ideal candidate will also bring experience in leading projects, including setting clear objectives, defining project scope of the project, allocating resources and managing timelines to ensure that projects are completed successfully and efficiently. This job will require strong interpersonal skills and an ability to navigate the organization deftly. You should be comfortable taking ownership of your piece of the business and have a desire to collaborate with leadership to make decisions that will have a positive impact on the people we serve.
The Quality Audit Specialist reports to the Senior Manager, Quality Audit & Knowledge Enablement.
The duties and responsibilities in this job description are neither exclusive nor exhaustive and will be updated on a regular basis and may be amended in the light of changing circumstances or business needs. While this job description is intended to be an accurate reflection of the current job, Included Health reserves the right to add, modify, or exclude any duty or requirement at any time or without any notice. FInally, this job description is not intended in any way to create a contract of employment.
The United States new hire base salary target ranges for this full-time position are:
Zone A: $63,670 - $82,770 + equity + benefits
Zone B: $73,221 - $95,180 + equity + benefits
Zone C: $79,588 - $103,460 + equity + benefits
Zone D: $82,771 - $107,590 + equity + benefits
This range reflects the minimum and maximum target for new hire salaries for candidates based on their respective Zone. Below is additional information on Included Health's commitment to maintaining transparent and equitable compensation practices across our distinct geographic zones.
Starting base salary for the successful candidate will depend on several job-related factors, unique to each candidate, which may include, but not limited to, education; training; skill set; years and depth of experience; certifications and licensure; business needs; internal peer equity; organizational considerations; and alignment with geographic and market data. Compensation structures and ranges are tailored to each zone's unique market conditions to ensure that all employees receive fair and competitive compensation based on their roles and locations. Your Recruiter can share details of your geographic alignment upon inquiry.
In addition to receiving a competitive base salary, the compensation package may include, depending on the role, the following:
Remote-first culture
401(k) savings plan through Fidelity
Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)
Full suite of Included Health telemedicine (e.g. behavioral health, urgent care, etc.) and health care navigation products and services offered at no cost for employees and dependents
Generous Paid Time Off ("PTO") and Discretionary Time Off ("DTO")
12 weeks of 100% Paid Parental leave
Family Building Benefit with fertility coverage and up to $25,000 for Surrogacy & Adoption financial assistance
Compassionate Leave (paid leave for employees who experience a failed pregnancy, surrogacy, adoption or fertility treatment)
11 Holidays Paid with one Floating Paid Holiday
Work-From-Home reimbursement to support team collaboration and effective home office work
24 hours of Paid Volunteer Time Off ("VTO") Per Year to Volunteer with Charitable Organizations
About Included Health
Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com.
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Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants in accordance with the San Francisco Fair Chance Ordinance.
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Are you ready to make a difference and elevate quality in healthcare? Included Health is on the lookout for a talented Quality Audit Specialist (QAS) to join our remote team. As a QAS, you'll play a pivotal role in ensuring that our services meet the high standards our clients expect. You will assist with all phases of quality audits, including pre-audit preparations, real-time coordination during audits, and thorough follow-up after audits. We value data-driven insights, so you will be analyzing trends and risks, communicating your findings to our leadership teams, and identifying opportunities for improvement. Passion for service excellence is key, as you'll be educating cross-functional teams on our audit processes while fostering positive relationships throughout the organization. If you've got at least 3 years of experience in quality or data analysis and possess strong project management skills, we want to hear from you! You'll thrive in our dynamic work environment if you're someone who enjoys problem-solving and has the ability to remain organized under pressure. Join us at Included Health, where your expertise in quality improvement will directly contribute to our mission of providing high-quality care to every individual, regardless of where they are in their healthcare journey. It's your chance to collaborate with passionate leaders, make impactful decisions, and help us raise the standard of healthcare for all. If you’re committed to excellence and ready to step into this exciting role, apply today!
Our mission is to raise the standard of healthcare for everyone.
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