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KFC ASSISTANT MANAGER (CANANDAIGUA, NY)

Description

Indus Hospitality Group’s mission is developing, empowering, and supporting success in our employees. At the core of our brand we stand for Growth, Loyalty, Respect, and Flexibility. At Indus we offer a career, not just a job. Over the last four decades we have grown substantially through commitment to the region and communities we serve; helping fuel regional economic development with commerce and employment. We believe success is earned and teamwork matters, that hard work should be recognized, and diversity celebrated, that there is always something new to learn and innovation is supported.

Indus Hospitality Group owns and operates more than 70 properties, primarily hotels and restaurants in the Rochester, Finger Lakes, and Western New York regions. The team at Indus Hospitality Group has been recognized numerous times as first-class operators, earning national and regional awards including the Dunkin’ Brands Rising Star of the Year, the Microtel Inn & Suites Franchisee of the Year Award, the Hilton Worldwide Lighthouse Award, Best Western Champion Customer Care Award, and TripAdvisor Awards for Excellence.


Overview

An Assistant Restaurant Manager is generally responsible for supporting the Restaurant Manager (“RM”), Shift leaders and Team.

They perform all duties of the Restaurant Manager in their absence. Primary duties generally include floor operations, and Brand Training programs. Generally responsible for providing strong, positive leadership to his/her team to deliver great friendly guest experiences, operational excellence and for helping to build profitable top line sales of a single restaurant. They support the Restaurant Manager in the overall operation of the restaurant according to standards, Indus policies and procedures and in compliance with all applicable laws.


Responsibilities Include:

  • Able to perform all responsibilities of restaurant team members
  • Lead team meetings, along with Restaurant Manager
  • Oversee Brand Training Programs, schedule, train, validate, certify team, and shift lead staff
  • Ensure Brand standards, recipes and systems are executed
  • Create and maintain a guest focused culture in the restaurant
  • Review guest feedback results and implement action plans to drive improvement
  • Communicates restaurant priorities, goals, and results to restaurant team members
  • Execute along with RM, new product rollouts including training, marketing, and sampling where applicable
  • Execution of Point of Purchase instore set up per Brand standards
  • Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements and complying with all applicable laws
  • Control costs to help maximize profitability
  • Completion of inventory on a periodic basis as determined by Indus policy
  • Support RM in completion of weekly labor schedule ensuring all shifts are staffed to meet guest demand and service standards
  • Support RM in assigning staff and deployment
  • Support to RM in completion of supplier and other vendor orders
  • Conduct self and team member performance assessments
  • Ensure restaurant budget is met as determined by operations above-unit leadership
  • Manages cash over/short in restaurant and ensures team members are following Indus’ cash management policies
  • Handle cash deposits and go to the bank daily during bank hours
  • Engages with Brands Field Operations team as appropriate


Requirements

Management Responsibilities Include:

  • Recruit, hire, onboard and develop restaurant team members
  • Assist team and shift lead performance appraisal process
  • Coach restaurant team members to drive sales, improve profitability and guest satisfaction


Education/Experience:

  • Basic computer skills
  • Basic math and financial management
  • Previous leadership experience in retail, restaurant, or hospitality


Key Competencies:

  • Good analytical skills and business acumen
  • Works well with others in a fun fast paced team environment
  • Ontime, demonstrates honesty and positive attitude
  • Willingness to learn and embrace change
  • Ability to train and develop a team
  • Guest focused
  • Time Management
  • Problem solving
  • Motivating others


Physical Demands/Working Conditions:

  • Standing on feet
  • Lifting packages (if applicable)
  • Wearing a headset (when applicable)


Average salary estimate

$40000 / YEARLY (est.)
min
max
$35000K
$45000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About KFC ASSISTANT MANAGER (CANANDAIGUA, NY), INDUS TBNY INC

Are you ready to take your career to the next level with a dynamic company? Indus Hospitality Group is on the lookout for a KFC Assistant Manager to join our amazing team in Canandaigua, NY! Here at Indus, we’re more than just a workplace; we’re family. With our robust commitment to our employees, we believe that supporting your growth and development is key to our success. As an Assistant Manager, you'll support the Restaurant Manager and lead our fantastic team by taking charge in their absence. Your primary responsibilities will involve overseeing daily operations, maintaining exceptional customer service, and ensuring that our brand standards are not only met but exceeded. You’ll be the go-to person for training the team, implementing action plans based on guest feedback, and helping create a vibrant, guest-focused culture. If you’ve got a flair for leadership and a passion for the restaurant industry, this position is perfect for you! Your experience in retail or hospitality will shine here as you manage various tasks, from staffing schedules to managing budgets. We cherish innovation, teamwork, and diversity, and you’ll help foster those values within your team. So, if you're looking for a career that encourages learning and growth, apply today to join Indus Hospitality Group and become a vital part of our KFC family!

Frequently Asked Questions (FAQs) for KFC ASSISTANT MANAGER (CANANDAIGUA, NY) Role at INDUS TBNY INC
What are the primary responsibilities of a KFC Assistant Manager at Indus Hospitality Group?

As a KFC Assistant Manager at Indus Hospitality Group, your key responsibilities include supporting the Restaurant Manager with daily operations, leading team meetings, overseeing training programs, ensuring brand standards are met, and fostering a guest-focused culture. You will also handle inventory management, manage staff schedules, and control costs to maximize profitability, all while helping to create an enjoyable environment for both the guests and the team.

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What qualifications do I need to apply for the KFC Assistant Manager role at Indus Hospitality Group?

To apply for the KFC Assistant Manager position at Indus Hospitality Group, you should have prior leadership experience in retail, restaurant, or hospitality. Basic computer skills, math, and financial management knowledge are essential. Additionally, you should possess good analytical skills, a guest-focused attitude, time management abilities, and a willingness to learn and adapt in a fast-paced environment.

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How does Indus Hospitality Group support career growth for KFC Assistant Managers?

Indus Hospitality Group prioritizes the growth and development of its employees, offering structured training programs and opportunities for promotions. As a KFC Assistant Manager, you will engage in leadership training, performance assessments, and mentorship from experienced managers, all designed to help you achieve your professional goals and climb the career ladder.

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What type of work environment can I expect as a KFC Assistant Manager at Indus Hospitality Group?

Working as a KFC Assistant Manager at Indus Hospitality Group means being part of a lively, team-centered environment. Expect a fun and fast-paced atmosphere where you can express your creativity in managing operations and leading your team. Teamwork and collaboration are at our core, and you'll work closely with your team to ensure smooth restaurant operations while creating exceptional guest experiences.

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What makes Indus Hospitality Group a great place to work for KFC Assistant Managers?

Indus Hospitality Group stands out as a great employer for KFC Assistant Managers due to its commitment to employee development, a culture that values teamwork and diversity, and a history of award-winning service. The company also emphasizes work-life balance and recognizes hard work and achievements, fostering a positive workplace where employees can thrive both personally and professionally.

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Common Interview Questions for KFC ASSISTANT MANAGER (CANANDAIGUA, NY)
What strategies do you use to motivate your team as a KFC Assistant Manager?

To motivate the team effectively, I focus on fostering a positive environment through recognition and support. By setting clear goals and regularly communicating progress, I can encourage team members and celebrate their achievements, creating a motivated and engaged team.

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How do you handle conflict among team members in the restaurant?

I believe in addressing conflicts promptly and diplomatically. I would listen to each party's perspective, facilitate an open dialogue, and work collaboratively to find a resolution that strengthens team dynamics while maintaining respect and professionalism.

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Can you describe a time when you improved a process in a restaurant setting?

Certainly! In my previous role, I noticed that our training process for new hires was slow, causing delays in service. I developed a streamlined training program that incorporated hands-on learning and peer mentoring, which improved service times and course completion rates significantly.

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How do you ensure compliance with food safety and sanitation standards?

I prioritize food safety by regularly reviewing procedures with the team, conducting spot checks, and encouraging open communication about practices. Regular training and reminders of hygiene protocols and standards help foster a culture of safety in the restaurant.

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What role does guest feedback play in your management style?

Guest feedback is crucial for me; I actively seek it out and take it seriously. I analyze feedback to identify areas of improvement and share insights with the team to foster a culture of continuous improvement, ensuring we're always enhancing the guest experience.

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How do you handle high-stress situations during rush hours?

During high-stress situations like rush hours, I focus on staying calm and organized. I delegate tasks efficiently and ensure the team knows their roles. Clear communication is vital, and I remind everyone to support each other and maintain a positive outlook.

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What do you consider when setting labor schedules?

When setting labor schedules, I consider peak service times, employee availability, and budget constraints. I aim to ensure that we have enough staff to deliver exceptional service while managing labor costs effectively to maximize profitability.

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How do you approach training for new team members?

I approach training for new team members with a structured yet flexible plan. I focus on hands-on experiences, pairing new hires with seasoned employees for mentorship, and providing ongoing feedback to help them build confidence and competence in their roles.

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What makes a great guest experience in your opinion?

A great guest experience revolves around friendly service, quality food, and a welcoming atmosphere. It includes listening to guests' needs, being responsive to feedback, and ensuring that every visit leaves them feeling valued and satisfied.

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How do you stay updated on industry trends and best practices?

I stay updated on industry trends and best practices by subscribing to relevant publications, participating in webinars, and networking with other restaurant professionals. Continuous learning enables me to bring fresh ideas to my team and improve our operations.

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Customer-Centric
Inclusive & Diverse
Collaboration over Competition
Transparent & Candid
Growth & Learning
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Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Transparent & Candid
Growth & Learning
Fast-Paced
Collaboration over Competition
Take Risks
Friends Outside of Work
Passion for Exploration
Customer-Centric
Reward & Recognition
Feedback Forward
Rapid Growth
Medical Insurance
Paid Time-Off
Maternity Leave
Mental Health Resources
Equity
Paternity Leave
Fully Distributed
Flex-Friendly
Some Meals Provided
Snacks
Social Gatherings
Pet Friendly
Company Retreats
Dental Insurance
Life insurance
Health Savings Account (HSA)
Photo of the Rise User
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Transparent & Candid
Growth & Learning
Fast-Paced
Collaboration over Competition
Take Risks
Friends Outside of Work
Passion for Exploration
Customer-Centric
Reward & Recognition
Feedback Forward
Rapid Growth
Medical Insurance
Paid Time-Off
Maternity Leave
Mental Health Resources
Equity
Paternity Leave
Fully Distributed
Flex-Friendly
Some Meals Provided
Snacks
Social Gatherings
Pet Friendly
Company Retreats
Dental Insurance
Life insurance
Health Savings Account (HSA)
MATCH
Calculating your matching score...
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
HQ LOCATION
No info
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 22, 2025

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