Job details

Corporate Collections Analyst - 6 Month Assignment

Company Description

At Informa, no two days and no two people are the same, and you'll find the freedom, opportunity and support of a fantastic community to make a real impact.
We’re an international business that connects specialists with knowledge, helping them to learn more, know more and do more through live and on demand events, digital and data-driven services and academic research.

We are home to over 10,000 colleagues across 30 countries and are a member of the UK’s FTSE 100 group of leading public companies.

In Global Support, we provide expert guidance and hands-on support to the Informa Group and Informa’s many business teams. Across tech, finance, legal, corporate development, HR, communications, operations and many other areas, we work collaboratively and flexibly to help our brands serve their customers and help the company succeed.

Job Description

Informa is seeking temporary support on our Credit and Collections team in New Hyde Park for the next 6 months. You will be the key point of contact between the BPO and the Informa local finance / commercial teams for all cash collection and debt management issues to ensure timely resolution of all issues and therefore help optimize cash collection. Responsibilities include:

Unapplied cash – Weekly turnaround of all assigned Unapplied Cash from BPO
A/R Collections
Events - Patrol events aging from BPO and follow up on Events that have collection risk with Business
Run Aged Debt Status for Events and report out to VP Finance Monthly / Due by 30th
Attend events if necessary for onsite collections
OMS - Weekly turnaround of Escalated OMS from BPO
Attend Monthly OMS meeting and report out on over 90 day OMS if applicable
Billing - Liaise between local finance / commercial teams and BPO on queries regarding billing escalations and resolve in a timely manner
Identify customer non payment risk and advise credit stops in SOP Systems and Oracle
Attendee Revenue-Weekly reconciliation of each applicable event responsible for: Cash/Wires/Credit Cards/EV2 (hand off month end to applicable A2R Accountant)
Liaise with commercial teams on litigation / further collection activity
Liaise between commercial / local finance teams and BPO for credit control dispute and query resolution
Liaise with local finance / commercial teams to approve bad debt write offs and sales credits
Identify and recommend process improvement opportunities
Support the Escheatment process. Contact the customer, co-ordinate escalated queries between the commercial team and service provider and release payment
Liaise with the local finance and commercial teams during acquisition of new entities and assist in the integration process

Qualifications

3+ years B2B Collections experience
Detailed credit management experience
Ability to meet deadlines in a multitasking environment
Dependable – takes responsibility for own actions and keeps commitments
Service driven and customer focused
Willingness to take on additional tasks when required
Excellent communication skills to work with clients and internal teams
Willingness to travel to events to collect payments in person
Excellent problem solving skills to resolve billing issues

Additional Information

The pay range for this position is $22-$28 / hour depending on experience.

We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here’s some of what you can expect when you join us. But don’t just take our word for it – see what our colleagues have to say at LifeAt.Informa.com

We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application.

At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information.

See how Informa handles your personal data when you apply for a job here.

This post will expire on 01/03/2025

Average salary estimate

$52000 / YEARLY (est.)

min

max

$45760K

$58240K

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What You Should Know About Corporate Collections Analyst - 6 Month Assignment, Informa Group Plc.

Are you ready to dive into a dynamic role as a Corporate Collections Analyst with Informa? Based in New Hyde Park, NY, you'll be at the forefront of our Credit and Collections team for a 6-month assignment that promises variety and growth. Informa is all about connecting people with knowledge, and in this position, you will play a crucial role in ensuring our cash collection processes run smoothly. Your responsibilities will be as diverse as the events we host, ranging from managing unapplied cash to liaising with commercial teams on billing escalations. You'll report directly to the VP of Finance and even have the exciting chance to attend events for onsite collections. This isn’t just about numbers; it’s about building relationships with teams across our global organization. To shine in this role, you’ll need to bring at least 3 years of B2B collections experience, stellar communication skills, and a service-oriented mindset. We value your ability to problem-solve and your willingness to step up and take on additional tasks as needed. If you are dependable, motivated, and ready to tackle challenges in a supportive environment, Informa is where you belong. Plus, we offer competitive pay and a vibrant community that celebrates diversity and inclusion. Join us, and let’s make an impact together!

Frequently Asked Questions (FAQs) for Corporate Collections Analyst - 6 Month Assignment Role at Informa Group Plc.

What are the key responsibilities of a Corporate Collections Analyst at Informa?

As a Corporate Collections Analyst at Informa, your key responsibilities include managing unapplied cash, overseeing A/R collections, and reporting on aged debt status. You will collaborate closely with BPO and local finance teams to resolve billing queries and ensure swift cash collection. Your role is vital in optimizing financial processes and supporting various commercial teams in debt management.