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Sales Development Representative

Hello, we’re Instrumentl.

We’re a mission-driven startup helping the nonprofit sector to drive impact, and we’re well on our way to becoming the #1 most-loved grant discovery and management tool. To help us get there, we’re hiring a remote Sales Development Representative to represent Instrumentl to prospective clients.


About us: 

Instrumentl is a hyper-growth YC-backed startup with over 3,000 nonprofit clients, from local homeless shelters to larger organizations like the San Diego Zoo and the University of Alaska. We are building the future of fundraising automation, helping nonprofits to discover, track, and manage grants efficiently through our SaaS platform.


Our charts are dramatically up-and-to-the-right 📈 — we’re cash flow positive and doubling year-over-year, with customers who love us (NPS is 65+ and Ellis PMF survey is 60+). Join us on this rocket ship to Mars!


About the role:

In this role, you’ll be helping organizations big and small get access to more resources so they can grow their impact.


Over the past year, we’ve seen great results reaching out to universities and non-profits to let them know about Instrumentl, and now we are growing a dedicated team to scale this effort.  We are looking for someone who loves the idea of spending all day on the phone with non-profits and universities.  


But, we’re not just looking for a typical sales rep. We are looking for someone who wants to build a sales career and do good at the same time. 


This role is perfect for a sales professional early on in their career, or someone looking to career switch into sales, that wants to help some of the best organizations in the world.  


The Instrumentl team is fully distributed (read: no office!).


Get to know us at instrumentl.com/about!


In this role, you should expect to:
  • Research organizations that would be a good fit for Instrumentl
  • Make over 400 dials per week to engage prospects and book demos with the team
  • Track and document account and decision-maker details in our CRM so that we can close
  • Learn how our value proposition applies to different types of organizations, so that you can engage in quality conversation on the phone
  • Spend 10% of your time collaborating with other departments and/or working on experiments that we think have the potential to be a force multiplier


An excellent hire will:
  • Book 10+ demos for the team every week through top of funnel outreach (we have people doing more than 10/week today)
  • Win over organizations with fast follow through, strong attention to detail, and palpable customer empathy
  • Communicate insights and blockers from conversations to help inform how to make our pitch better 


About You:
  • You have spent at least one (1) year selling, or 3+ years in another industry and want to get into sales
  • You are comfortable in fast-paced environments, and you bring a dose of humility and a sense of humor to work every day.
  • You welcome feedback, champion new ideas, and encourage others to do likewise.
  • You’re curious and are constantly ‘getting to the bottom of things’
  • You have a bias towards action
  • You don’t mind rolling up your sleeves and doing hard work
  • You have excellent written and verbal communication skills


Compensation & benefits:
  • OTE $60,000-$90,000 + equity
  • 100% covered health, dental, and vision insurance for employees (50% for dependents)
  • Generous PTO policy, including parental leave
  • 401(k)
  • Company laptop + stipend to set up your home workstation
  • Company retreats for in-person time with your colleagues
  • Work with awesome nonprofits around the US. We partner with incredible organizations doing meaningful work, and you get to help power their success.


What to expect:

Instrumentl is evolving rapidly. You’ll always have new challenges and opportunities to grow in your role here - you won’t be bored! You’ll be an early member of our small but mighty team, playing a huge part in shaping our culture for the years and teammates to come.


At Instrumentl:

- We’re customer-focused. We routinely seek feedback from our customers to improve the Instrumentl experience for everyone. Our first company value is "The customer is the hero" and we mean it.

- We love to experiment. Our team is constantly generating new concepts and iterating to see what works - ideation and experimentation are essential here. "Bend the curve" is another key company value.

- We’re approachable and collaborative. Everyone has a voice, and we’re all building Instrumentl together.

- We kick it every day with some of the nicest people in the world. No joke, our customers are often on the front lines educating kids, saving endangered species, and restoring watersheds. In helping them take advantage of Instrumentl’s technology, you’re helping them move the world forward.



Ready to apply?

Using the Apply button below, submit your responses to the following questions:

1. What excites you the most about joining the Instrumentl team?

2. Why are you the ideal candidate for the Instrumentl SDR role

3. What is your desired salary range?


Along with your answers, please include your resume or CV.


At Instrumentl, we pride ourselves on building a diverse team from the ground up. Every role is an opportunity to teach, learn, and create some of your best work - if you’re excited to grow along with us, we encourage you to apply!

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CEO of Instrumentl
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Gauri Manglik
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What You Should Know About Sales Development Representative, Instrumentl

Hey there! We’re Instrumentl, a fast-growing startup dedicated to revolutionizing fundraising for nonprofits through our amazing SaaS platform. We're currently on the lookout for a remote Sales Development Representative to help us spread the word about our innovative grant discovery and management tool. As a Sales Development Representative at Instrumentl, you'll be on the front lines, reaching out to various organizations—from local shelters to large universities—to connect them with crucial resources. If you enjoy making meaningful connections and are passionate about helping nonprofits enhance their impact, this is the perfect role for you! Your day will include making over 400 calls a week, engaging prospects, and scheduling demos for our talented sales team. You'll dive deep into understanding our unique value proposition and learn how to tailor your conversations to resonate with different organizations. We embrace a culture of customer empathy and rapid experimentation, so your input will be valued as we drive growth together. This role is ideal for anyone early in their sales career or looking to pivot into sales, as we value diverse backgrounds and a willingness to learn. Join us in making a meaningful impact while advancing your career in a supportive and fast-paced environment at Instrumentl!

Frequently Asked Questions (FAQs) for Sales Development Representative Role at Instrumentl
What are the responsibilities of the Sales Development Representative at Instrumentl?

As a Sales Development Representative at Instrumentl, you will be responsible for making over 400 calls per week to engage with potential clients, especially nonprofits and universities. You will research organizations that align with our mission, book demos for the sales team, and document important information in our CRM. Your role is crucial in helping organizations unlock vital resources to maximize their impact.

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What qualifications do I need to become a Sales Development Representative at Instrumentl?

To be a successful Sales Development Representative at Instrumentl, you should have at least one year of sales experience or three years in another industry with a desire to transition into sales. We’re looking for candidates who excel in fast-paced environments, communicate effectively, and are eager to learn and grow. Strong attention to detail and good customer empathy are also essential to thrive in this role.

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What type of work environment can I expect as a Sales Development Representative at Instrumentl?

Instrumentl offers a fully remote work environment where you can collaborate with a distributed team of passionate individuals. We pride ourselves on our approachable and collaborative culture, valuing everyone's input. This role provides the flexibility and autonomy to succeed from anywhere while being part of a mission-driven organization.

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What does the career advancement look like for a Sales Development Representative at Instrumentl?

As a Sales Development Representative at Instrumentl, you will have ample opportunities for career advancement. You will gain invaluable experience in sales and establish a strong foundation for your career. We actively support our team members in growing their skills and take pride in an environment that encourages innovative ideas and experimentation. This role could lead you to opportunities in sales management or client success in the future.

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What compensation and benefits does Instrumentl offer for the Sales Development Representative position?

Instrumentl offers a competitive compensation package for the Sales Development Representative role, with an OTE ranging from $60,000 to $90,000 along with equity options. You will also enjoy 100% coverage of health, dental, and vision insurance, a generous PTO policy, a 401(k) plan, and opportunities for team retreats. Plus, you’ll have the chance to work with inspiring nonprofits across the U.S.

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Common Interview Questions for Sales Development Representative
What motivates you to work as a Sales Development Representative at Instrumentl?

A great way to answer this question is to express your passion for helping nonprofits succeed and how you resonate with Instrumentl's mission. Highlight your drive for making impactful connections and your excitement about playing a role in aiding organizations that make the world a better place.

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How would you handle a challenging prospect while making sales calls?

When faced with a challenging prospect, it’s vital to stay calm and composed. You can share an approach that involves listening to their concerns, empathizing with their situation, and tailoring your messaging to address their specific needs. Highlighting real-life examples where you've successfully turned a 'no' into a 'yes' can be very compelling.

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Can you describe a time when you achieved a sales target?

When answering this question, provide a specific example that showcases your determination and strategic approach. Discuss the steps you took to meet or exceed your sales goals, including any innovative techniques you implemented. Make sure to emphasize any positive outcomes for your team or organization.

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How do you prioritize your daily tasks as a Sales Development Representative?

Sharing a structured method, like using a time management system or prioritizing high-value leads, can help showcase your organizational skills. Explain how you allocate time for research, calls, and follow-ups and how you adjust based on performance metrics or feedback.

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What makes you the ideal candidate for the Sales Development Representative role at Instrumentl?

This is your chance to tie your personal experiences, skills, and values back to what Instrumentl is looking for in a candidate. Mention your passion for helping nonprofits, any relevant sales experience, and how your style of communication aligns with their customer-focused culture.

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How do you handle feedback from your team or management?

Communicate your openness to constructive criticism and how it propels personal and professional growth. Give an example of a situation where feedback led to significant improvements in your performance or approach.

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What tools or software are you familiar with that would help you as a Sales Development Representative?

Mention any CRM systems you’ve used (like Salesforce or HubSpot) and discuss your comfort level with sales automation tools and platforms. Understanding how to leverage these technologies effectively can be crucial in achieving sales goals.

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Can you explain a sales strategy you've used that has been effective?

Be specific about a strategy you’ve implemented in the past, whether it’s a cold-calling approach, an email campaign, or a creative outreach plan. Discuss why it worked and how you measured its success to support your claims.

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How do you stay current with industry trends and changes in the nonprofit sector?

You can mention sources of information you follow, such as industry reports, nonprofit blogs, or engaging in community forums. Highlighting your proactive approach shows your commitment to staying informed and relevant.

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What do you hope to achieve in your first 90 days as a Sales Development Representative at Instrumentl?

Aiming to establish a solid understanding of Instrumentl’s products, mastering the sales process, and building relationships with the team and prospects can present clear and achievable goals. Be ready to discuss plans for continuous improvement and contribution to team success.

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Our mission is to be a force multiplier on the nonprofit sector.

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DATE POSTED
December 25, 2024

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