Commercial Solutions Specialist

At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.

As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.

Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.

Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.

Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care.

Primary Function of Position The Commercial Solutions team integrates and enhances the fast-paced work executed at the intersection of Sales, Sales Operations, and Finance.  The guiding principle is to bolster the company’s strategic position and growth through deep collaboration in the quote-to-contract cycle and proactive focus on customer centric solutions that enable our global commercial organizations to deliver on Intuitive company mission.

By optimizing deal structuring activities and approval of our price offerings, you will help the commercial organization to balance Intuitive’s flexible solutions to accelerate adoption of our products and services alongside sales.

Essential Job Duties

• Establish deep understanding of company's products, services, pricing, segmentation, and value positioning
• Partner closely with Sales, Legal, Finance, Customer Support & Experience and other stakeholders to ensure seamless communication and alignment on deal structures and pricing set-up
• Craft commercially competitive pricing solutions that supports the capital, service, digital, and consumable business lines
• Provide ongoing training and resources to the Sales teams and to Commercial Solutions peers to ensure they are equipped to navigate the quote-to-contract process
• Ensure transactions are complete, accurate, compliant, and aligned with internal policies and business guidelines (i.e. maintain and update SOPs and work instructions)
• Handle enterprise pricing escalations and deal desk operations by working closely with the Sales team
• Administers contracts and price details through their lifecycle – i.e. pricing operations, end-of-term contrat renewal
• Report metrics and share regional insights around Intuitive products and pricing programs
• Utilize pricing data to communicate pricing programs with business and commercial partners. Educate cross-functional teams on regional transaction dynamics (pricing, tendering, discounting) and implied considerations
• Execute tender /RFP scoring simulation and provide reports
• Monitor, visualize and socialize results and analysis of transaction activity to relevant stakeholders
• Closely support the commercial and finance leadership teams on a regular and ad-hoc basis

Required Skills and Experience

• University Bachelor’s degree (Master degree preferred)
• 4+ years of experience in Commercial support, Sales Operations, Pricing
• Advanced in Microsoft Excel, PowerPoint, Tableau, and SQL
• Experience in Medical Device or Healthcare industry desired
• Proficient in financial analysis and financial modeling; demonstrates analytically driven problem-solving ability
• Ability to present, articulate, and defend analyses, diplomatically, on a routine basis
• Experience in building and maintaining strong relationships with sales teams, understanding their needs and challenges, and offering proactive support to help drive sales performance and meet targets
• Strong communication and business partnering skills; demonstrate strong business verbal and writing skills that conveys relevant information to the reader in a clear, concise, and effective manner
• Intellectual curiosity and self-motivated
• Comfortable in fast-paced, dynamic environment: ability to adapt quickly to changing business and customer needs, maintaining a high degree of flexibility

• This role requires periodic travel in support of sales partnership activity

#LI-Hybrid

Intuitive is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.