Technical Service Representative (Liquid Water ink) HOME BASE Wisconsin Area
Company Description
In a world of vibrant color, INX stands out by blending art, science, and sustainability into every drop of ink we make. We’re globally recognized for our innovation, and we’re A Great Place to Work-Certified™ company!
INX International is the third largest producer of inks in North America with full-service subsidiaries in Europe and South America. We offer a complete line of ink and coating solutions technology for commercial, packaging and digital applications. We expertly blend pioneering technology with a deep commitment to the environment. Dedicated to coloring a safe and sustainable future one print at a time, you can see our color chemistry on beverage cans, food and household packaging, clothing, banners, billboards and more.
Investing in and protecting our employees is the key to our success. Our average employee has been with us 12 years, and we recognize the significant experience and the continuous dedication of our team members.
We’re actively seeking new talent with new ideas as we continue to provide sustainable products, service and innovation to the printing and packaging markets.
Join us in coloring a safe and sustainable future!
Job Description
This role offers a range of $76,000 to $94,000 annually. Actual compensation will be based on qualifications such as experience, education, certifications, and skills, as well as geographic considerations.
We are seeking a Technical Service Representative (Liquid Water) to work with us. This person will report to the Technical Service Director for performance of assigned functions. Will be responsible for the entire US. Home base will be the Wisconsin area. Travel domestically up to 50%. As a Tech Service Representative, you will be responsible for:
- Performing Technical Service at customer locations
- Controlling Work-off, press-side technical support, housekeeping and monthly reporting
- Handling Inventory management and record-keeping
- Following all safety requirements
- Dispensing inks, performing color matches, supporting/training ink room staff
Qualifications
To perform your job as expected, you will be required to:
- Have a High School graduate or G.E.D. equivalent
- Must be able to pass a color vision test
- Have the ability and willingness to travel
- Be able to match colors effectively
- Demonstrate excellent customer service skills
- Effectively communicate with peers and customers
- Have excellent written, reading comprehension and basic math skills
- Have the ability to lift up to 50 lbs. frequently
In addition to these qualifications, we will consider as a plus if you have:
- Associate degree from 2-year college or trade school
- Previous ink inplant experience
- SAP experience and proficient with Microsoft Suite programs.
- 3-5 years in the ink industry and experience in commercial printing
Additional Information
We offer a competitive salary with excellent benefits including medical, dental, vision, life insurance, disability, pet insurance, HSA and FSA, long-term care, 401(k), and more. Through our programs, which now include Paid Volunteer Time Off and Paid Parental Leave, we support the needs of our employees, their dependents, and their communities by providing a benefit package that is easy to understand, easy to access, and affordable for all our employees.
Don’t just choose a job; choose a career that emphasizes employee growth in a safe, environmentally conscious culture. Embark on your Colorful Career with us!
We require post-offer, pre-employment drug screens, physicals, and background checks.
Equal Opportunity Employer: disability/veteran.
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Join INX International as a Technical Service Representative (Liquid Water Ink) and immerse yourself in a vibrant world where color, innovation, and sustainability meet! Based in the Wisconsin area, you'll play a crucial role by providing technical service support for our diverse clientele across the U.S., ensuring our high-quality inks are delivering results where they matter most – on the production floor. This is an exciting opportunity to leverage your skills, allowing you to travel up to 50% while making direct contributions to improving customer relationships and product adjustments. From performing on-site technical assistance, managing inventories, to dispensing inks and training staff, every day will bring new challenges and rewards in our quest for excellence. You'll be part of a dedicated team that prides itself on combining state-of-the-art technology with an environmentally friendly approach—essential for a company recognized as a great place to work! Your qualifications, such as a high school diploma and superb communication and customer service skills, are vital. So are your color matching abilities and willingness to maintain strict safety standards. If you have previous ink industry experience or SAP proficiency, that's a definite plus! With a competitive salary ranging from $76,000 to $94,000, along with impressive benefits such as medical, dental, and an engaging employee culture, your career at INX could become your most colorful journey yet. Join us in coloring a safe and sustainable future, one print at a time!
INX International Ink manufactures and distributes ink and coating products. The company offers paper packaging, rigid packaging, flexible packaging, commercial printing, and digital printing applications. INX International Ink serves customers wo...
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