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Senior Manager, Commercial Sales

Ironclad is the #1 contract lifecycle management platform for innovative companies.  Every company, in every country, in every industry runs on contracts, but managing these contracts slows companies down and costs them millions of dollars. L’Oréal, Staples, Mastercard, and other leading innovators use Ironclad to collaborate and negotiate on contracts, accelerate contracting while maintaining compliance, and turn contracts into critical carriers of operational business intelligence. It’s the only platform flexible enough to handle every type of contract workflow, whether a sales agreement, an HR agreement or a complex NDA. 

Ironclad is writing the narrative that shows how beautiful and functional contracting will change business. We’re a leader in the Forrester Wave for Contract Lifecycle Management. We have been recognized as a Fortune Great Place to Work for four consecutive years. Our innovation and work culture have been recognized by Glassdoor's Best Places to Work 2023, Forbes’ 50 Most Promising AI Companies, Wing Venture Capital's Enterprise Tech 30, and Gartner's Magic Quadrant. We work in a highly collaborative environment, and strive to foster a positive, inclusive culture.  We’re backed by leading investors like Accel, Y Combinator, Sequoia, and BOND. For more information, visit www.ironcladapp.com or follow us on LinkedIn and Twitter.

Are you interested in becoming a key sales team hire at a category-defining company supported by Silicon Valley’s top investors? Ironclad is looking for a Senior Manager of Commercial Sales to help drive our rapid growth and make a significant impact on our revenue and retention goals. The ideal candidate will have experience scaling sales teams, excellent communication skills, and a knack for understanding and addressing customer needs.

Responsibilities:

  • Own and optimize repeatable sales processes, driving revenue growth and customer retention to achieve sales targets and objectives.

  • Oversee the team’s long-term strategy while managing daily operations.

  • Recruit, hire, and retain a growing team of Customer Account Executives.

  • Empower your team with scalable systems and coach Customer Account Executives by teaching best practices in prospecting, managing, and closing opportunities. Develop their skills to meet customer needs and position Ironclad as an industry leader.

  • Foster and build upon a team culture that is positive, motivating, and performance-driven.

  • Track and report key growth metrics to assess individual and team performance.

  • Collaborate closely with the Sales Leadership Team to achieve results.

  • Demonstrate an ownership mentality and a deep commitment to customer success.


Requirements

  • 10 years experience in SaaS sales, minimum of 5 years leading a team, with a demonstrated focus on expansion and customer retention.

  • Consistently exceeded individual and team targets and can train Account Managers on how to be successful in the role. 

  • Expertise in navigating and leading multi-stakeholder sales processes, from engaging executive decision-makers to everyday product users, with a focus on delivering customer value and achieving target outcomes.

  • Strong interpersonal skills, with the ability to "read the room" and a passion for recruiting, hiring, and managing high-performing sales teams.

  • Enthusiasm for building scalable systems, coupled with analytical skills to optimize them over time.

  • Exceptional ability to build trust and collaborate effectively with diverse groups inside and outside the company.

  • Highly organized, self-motivated, and detail-oriented, with strong follow-through on projects and tasks of all sizes.

  • A drive to refine and advance sales playbooks while strengthening team and company culture.

  • Strong interpersonal skills, with the ability to "read the room" and a passion for recruiting, hiring, and managing high-performing sales teams.

  • Enthusiasm for building scalable systems, coupled with analytical skills to optimize them over time.

  • Exceptional ability to build trust and collaborate effectively with diverse groups inside and outside the company.

  • Highly organized, self-motivated, and detail-oriented, with strong follow-through on projects and tasks of all sizes.

  • A drive to refine and advance sales playbooks while strengthening team and company culture.


Benefits:

  • Health, dental, and vision insurance

  • 401k

  • Wellness reimbursement

  • Take what you need vacation policy

  • Generous parental leave for both primary and secondary caregivers

OTE Range $280,000 - $320,000

The OTE range represents the minimum and maximum of the OTE range for this position based at our San Francisco headquarters. The OTE offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our OTE is just one component of Ironclad’s competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Ironclad Glassdoor Company Review
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CEO of Ironclad
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Jason Boehmig
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Average salary estimate

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$320000K

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What You Should Know About Senior Manager, Commercial Sales, Ironclad

Ironclad, the leading contract lifecycle management platform, is on the lookout for a Senior Manager, Commercial Sales to join our dynamic team in San Francisco. As a key player in this category-defining company, you'll have the opportunity to significantly influence our revenue and retention goals while fostering a positive team culture. Your main mission will be to refine and optimize our sales processes, ensuring we drive consistent growth and meet our targets. With at least ten years of experience in SaaS sales—five of which involve leading teams—you'll recruit, hire, and elevate a thriving group of Customer Account Executives. Your role requires more than just managerial skills; you'll also need to coach your team in best practices for prospecting, managing, and closing deals, ensuring they deliver unparalleled customer value. As someone who thrives in a collaborative environment, you'll work alongside our Sales Leadership Team to assess growth metrics and refine strategies. Your enthusiasm for building scalable systems and a passion for nurturing a performance-driven culture will be the heartbeat of your team's success. If you're ready to make a lasting impact at Ironclad and help shape the future of contract management, we want to hear from you!

Frequently Asked Questions (FAQs) for Senior Manager, Commercial Sales Role at Ironclad
What are the primary responsibilities of a Senior Manager, Commercial Sales at Ironclad?

As a Senior Manager, Commercial Sales at Ironclad, your main responsibilities include owning and optimizing sales processes to drive revenue growth, overseeing long-term strategy while managing daily operations, and recruiting and retaining a high-performing team of Customer Account Executives. Additionally, you will coach your team on best practices and collaborate with the Sales Leadership Team to meet and exceed sales targets.

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What qualifications are required for the Senior Manager, Commercial Sales position at Ironclad?

To qualify for the Senior Manager, Commercial Sales role at Ironclad, candidates should have at least 10 years of experience in SaaS sales, with a minimum of 5 years leading a sales team focused on expansion and retention. Strong interpersonal skills, the ability to build trust, and a passion for managing high-performing teams are essential for success in this role.

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How does Ironclad support the growth and development of its Senior Manager, Commercial Sales?

Ironclad is committed to career growth and development, offering a competitive total rewards package that includes equity awards, health and wellness benefits, and opportunities for additional awards throughout your tenure. As a Senior Manager, Commercial Sales, you will also have access to training and coaching resources to enhance your skills and drive team success.

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What is the expected OTE for the Senior Manager, Commercial Sales position at Ironclad?

The On-Target Earnings (OTE) for the Senior Manager, Commercial Sales role at Ironclad ranges from $280,000 to $320,000. This range represents the minimum and maximum OTE for the position, which is influenced by individual proficiency, anticipated performance, and the location of the selected candidate.

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What benefits does Ironclad offer to its employees in the Senior Manager, Commercial Sales role?

Ironclad provides a comprehensive benefits package for employees in the Senior Manager, Commercial Sales position, including health, dental, and vision insurance, a 401k plan, wellness reimbursements, a flexible vacation policy, and generous parental leave for both primary and secondary caregivers.

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Common Interview Questions for Senior Manager, Commercial Sales
Can you describe your experience in SaaS sales and its relevance to the Senior Manager role at Ironclad?

When answering this question, highlight specific achievements in your SaaS sales career, such as exceeding quotas or managing successful teams. Focus on how your experience aligns with Ironclad’s goals and the skills you bring to lead a sales team effectively.

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How do you approach building a high-performing sales team?

Discuss your strategies for recruiting, training, and motivating a sales team. Share specific examples of how you have empowered your team members and fostered a positive culture that drives performance.

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What metrics do you consider essential for assessing sales team performance?

Identify key performance indicators (KPIs) you monitor, such as revenue growth, customer retention rates, and sales cycle length. Explain how you use these metrics to coach your team and refine your sales strategy.

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How would you optimize sales processes at Ironclad?

Discuss your approach to identifying areas for improvement within existing sales processes. Highlight any tools or methodologies you use to optimize workflows and ensure alignment with customer needs.

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Can you provide an example of a challenging sales situation and how you managed it?

Share a relevant story that showcases your problem-solving abilities and resilience. Explain how you navigated the challenges and what the outcome was, emphasizing lessons learned and improvements implemented.

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What strategies do you utilize to understand customer needs effectively?

Discuss the importance of active listening and building relationships with clients. Provide examples of how you gather customer feedback and adapt your sales approach based on their insights to drive value.

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How do you collaborate with other teams within the company to ensure sales success?

Highlight your experience working cross-functionally with marketing, product, and customer success teams. Share specific instances where these collaborations led to uncovering insights and enhancing overall sales strategies.

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What role does training play in your leadership style as a Senior Manager?

Emphasize your commitment to ongoing development through training programs, mentorship, and continuous feedback. Explain how you tailor training to individual team member needs and overall business objectives.

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How do you maintain motivation among your sales team during tough times?

Discuss your techniques for keeping morale high, such as celebrating team wins, addressing challenges openly, and providing support. Emphasize your ability to lead by example and instill a positive mindset.

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Why do you want to work for Ironclad?

Express your enthusiasm for Ironclad's mission and its reputation as an innovator in contract management. Share how your values align with the company culture and what excites you about contributing to its growth and success.

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Ironclad is the #1 contract lifecycle management platform for innovative companies.

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Full-time, on-site
DATE POSTED
March 17, 2025

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