Quality and Innovation TPM, Early Lifecycle Management

DescriptionAre you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Are you’re a builder, always looking for a new challenge, excited by innovation and digital transformation? Answer yes to any of these and you’ll fit right in here at the ELM Global Reliability Maintenance Engineering (RME) Central Team.The Early Lifecycle Management team engages on all aspects of launching new sites and projects at Amazon building globally. ELM is responsible for the quality assurance processes of all the systems being handed over to the onsite Reliability and Maintenance team. As part of their Quality and Automation pillar, ELM is looking for a Technical Project manager that can help the team to automate their quality control processes, leveraging and introducing new technologies.The Quality and Innovation Technical Project Manager (TPM) will provide a single point of contact for large-scale initiatives rolled out on multiple geographic region, focused on introducing cutting edge technologies to automate, digitalize and improve our quality control programs. To accomplish this, you will drive strategic partnerships with key stakeholders including Operations, field RME, Process Engineering, Operations Engineering, World-Wide Design and other engineering entities. Your work will help to deliver robust and innovative process that are scalable, reduce manual work and overall reduce the cost of ownership of the systems you support.You will deliver this through the use of statistics and data analytics, structured problem solving, implementation of global support mechanisms, system performance monitoring tools, identification and dissemination of best practices.Key job responsibilitiesLead the introduction of cutting edge technologies, such as drones, AI, Machine Learning, in the ELM quality assurance processes.Develop and implement standard operating procedures, performance metrics, and feedback mechanisms for your pillars technologies.Develop metrics and proactive monitoring tools to measure the reliability and performance of systems as well as measure success of support mechanisms.Build an effective working relationship with key stakeholders and engineering leaders supporting Amazon OperationsIdentify, analyze and resolve reliability, availability and maintainability issues across your technical pillar.Produce periodic reports (weekly, monthly, quarterly) on your team’s work and performance.Write effective narratives and present them to Sr. Managers and Directors.Travel up to 50% of the time.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:Medical, Dental, and Vision CoverageMaternity and Parental Leave OptionsPaid Time Off (PTO)401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!Basic Qualifications5+ years of technical product or program management experience7+ years of working directly with engineering teams experience3+ years of software development experience5+ years of technical program management working directly with software engineering teams experienceExperience managing programs across cross functional teams, building processes and coordinating release schedulesPreferred Qualifications5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experienceExperience managing projects across cross functional teams, building sustainable processes and coordinating release schedulesExperience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadershipAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.