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Founding Product Manager, B2B GenAI platform - job 1 of 11

You could be a product manager anywhere. Why us?

  • Join a pre-IPO startup with capital, traction and runway ($240M funded | 40X revenue growth in 4 years | $2T market size)

  • Report directly to our COO and work closely with brilliant leaders and team mates from companies like Nvidia, Nerdwallet, Better, Wayfair, Robinhood, etc.

  • Opportunity to take us to a $5B business and a household name in the next few years

  • Be immersed in a talent-dense environment, greatly accelerate your learning and career growth

About the opportunity:

Jerry is building an AllCar™ super app to radically simplify all aspects of car ownership. In late 2022, we were one of the first companies to develop on top of OpenAI’s ChatGPT. In April of 2023, we launched our first LLM-powered chatbot that could answer the 200,000+ messages we get from our customers each month via Chat and SMS. Our multi-modal chatbot is able to respond to 93% of all incoming SMS and in-app chat requests without human intervention, with an average response time of 15-20 seconds. We also launched a voicebot for inbound phone calls that went live in production in early 2024. 

After the overwhelming success of our chatbot/voicebot technology, we decided to invest in Propelix as a B2B GenAI prompt engineering platform provider to allow other companies to leverage our highly customizable AI-based virtual agent framework to help scale their business. Propelix.ai is to Jerry what AWS is to Amazon: a valuable core technology that we are making available to other companies because we believe it can be a very valuable business for us. We are looking for a Founding product manager to own the product development, implementation and success of our earliest customers for Propelix. This role sits at the intersection of go-to-market and product.

Responsibilities:

  • Drive the development of Propelix from 0 to 1, working directly with our early customers and iterating on their feedback to uncover and refine our product-market fit

  • Utilize customer insights to identify and build new Propelix features, ecosystem integrations, and processes that enable both initial customer success and future customer growth

  • Ask penetrating questions to form a deep understanding of our customers needs and customize our technology to help them produce meaningful results

  • Own and execute the implementation process for our early Propelix customers to drive customer success and satisfaction

  • Manage all aspects of our B2B Propelix product to establish it as the leading GenAI prompt engineering platform provider within the Insurance industry

Requirements:

  • Systems Thinking: Skilled at bringing structure to ambiguous situations, demonstrating curiosity, asking insightful questions, and employing creative and first-principles thinking

  • Initiative: Highly self-motivated with a strong sense of ownership over tasks.

  • Organizational Skills: Exceptional project management abilities, capable of managing clients, internal stakeholders, project and product team members, and project timelines effectively.

  • Communication: Strong proficiency in both written and verbal communication, able to interact with and influence a diverse range of audiences, including internal, external, technical, and non-technical stakeholders.

Ideal profile:

  • Bachelor’s degree in an intellectually rigorous discipline

  • 5-10 years of experience, ideally a mix of structured problem solving experience (MBB, VC or PE experience preferred) followed by a few years of experience building products at an early-stage B2B SaaS startup (pre-product market fit)

While we appreciate your interest and application, only applicants under consideration will be contacted.

Jerry is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws.

Jerry is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at recruiting@getjerry.com

About Jerry:

Jerry is America’s first and only AllCar™ app. We are redefining and radically improving how people manage owning a car, one of their most expensive and time-consuming assets. 

Backed by artificial intelligence and machine learning, Jerry simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry does it all.

We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers — and we’re just getting started. 

Jerry was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing.

Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that’s disrupting a massive market.

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What You Should Know About Founding Product Manager, B2B GenAI platform, Jerry

Are you looking to make your mark as a Founding Product Manager with an innovative B2B GenAI platform? If so, Jerry, the revolutionary AllCar™ super app, is the perfect place for you! We're on a mission to simplify car ownership, and with an impressive $240M funding and a 40X revenue explosion over the last four years, we are well on our way to becoming a $5B powerhouse. As the Founding Product Manager at Jerry, based in San Francisco, you will work hand-in-hand with our COO and an exceptional team drawn from industry leaders like Nvidia and Robinhood. Your role will involve driving Propelix, our brand-new B2B GenAI prompt engineering platform, from concept to execution. You'll leverage customer insights to refine our product-market fit, ensuring seamless implementation for our earliest customers. By asking the right questions and possessing a keen sense of initiative, you'll identify and build features that enhance our technology's effectiveness. This position requires exceptional organizational skills and a knack for managing diverse stakeholders to ensure our B2B efforts stand out in the insurance industry. If you have 5-10 years of experience in product management or related fields and are passionate about using technology to solve real-world problems, then we’d love for you to dive into this opportunity with us at Jerry. Join us to reshape how millions of people think about car ownership and make a lasting impact in the GenAI space!

Frequently Asked Questions (FAQs) for Founding Product Manager, B2B GenAI platform Role at Jerry
What are the responsibilities of a Founding Product Manager at Jerry?

As a Founding Product Manager at Jerry, your responsibilities will include driving the development of our Propelix platform from 0 to 1. You'll work closely with our initial customers, iterating their feedback into the product for optimal market fit. Your role will encompass identifying new features and integrations, owning the implementation process, and ensuring customer success, particularly within the insurance industry.

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What qualifications are needed for the Founding Product Manager position at Jerry?

To qualify for the Founding Product Manager role at Jerry, you should ideally have a Bachelor’s degree in an intellectually rigorous discipline and 5-10 years of experience. A mix of structured problem-solving experience within top firms, along with experience in an early-stage B2B SaaS startup is highly desirable. Your skills in systems thinking, initiative, organizational capabilities, and strong communication will be crucial.

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How does working at Jerry enhance career development for a Founding Product Manager?

Joining Jerry as a Founding Product Manager places you in a talent-dense environment alongside accomplished professionals from industry giants. This position not only offers the chance to lead impactful projects but also accelerates learning and career growth, paving the way for significant contributions to a startup anticipated to achieve substantial success.

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What impact will the Founding Product Manager have on Jerry's Propelix platform?

The Founding Product Manager at Jerry will have a profound impact on Propelix, steering its growth and establishing it as a leading GenAI prompt engineering platform. Your insights and leadership will directly influence customer satisfaction, integration processes, and ultimately, Propelix’s success in the highly competitive B2B landscape.

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What makes Jerry's Founding Product Manager role unique compared to other startups?

What sets Jerry's Founding Product Manager role apart is the unique opportunity to pioneer a B2B GenAI platform in a pre-IPO startup that has already achieved significant traction and funding. With resources, support from seasoned leaders, and access to early customer insights, you'll play an integral role in crafting a revolutionary product within a massive market.

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Common Interview Questions for Founding Product Manager, B2B GenAI platform
Can you describe your experience in leading product development initiatives?

When answering this question, highlight specific projects where you led product development from inception to launch. Discuss methodologies you employed, the stakeholders you collaborated with, and any challenges you overcame. Focus on data-driven results, showcasing how your leadership drove success.

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How do you prioritize features and requests from customers?

To respond effectively, share your framework for prioritization, such as using customer feedback, business impact, and alignment with company goals. Illustrate your approach with an example, detailing how you balanced short-term needs with long-term strategic objectives.

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What steps do you take to ensure effective communication with stakeholders?

Highlight your strategies for maintaining transparency and engagement with stakeholders. Discuss utilization of regular updates, feedback loops, and meetings, along with tools you find useful for communication. Emphasize the importance of tailoring communication to different audiences.

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Can you provide an example of a time you adapted a product based on user feedback?

When answering, provide a detailed example where user feedback led to a significant change. Focus on the feedback collection process, your analysis, how you made revisions, and ultimately, the impact of those changes on user satisfaction and product success.

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What experience do you have in building a product in a pre-product market fit environment?

Discuss your experiences within startups or early-stage companies facing product-market fit challenges. Describe your approach to conducting market research, engaging with customers, and iterating product features based on feedback, illustrating your adaptability and innovation in such environments.

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How do you approach risk management in product development?

Explain how you identify and evaluate risks during the product development process. Detail your strategies for mitigating risks, such as incorporating agile methodologies or conducting thorough testing, and provide an example of a successful risk management experience.

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What is your process for understanding customer needs?

Describe your methods for gathering customer insights, such as interviewing users, deploying surveys, and analyzing data. Highlight your curiosity and commitment to understanding both stated and latent needs, and provide an example of how this understanding shaped product features.

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How do you define success for a product being launched?

Discuss how you establish key performance indicators (KPIs) aligned with business goals to define success. Mention qualitative measures, such as customer feedback, as well as quantitative metrics, such as user engagement or revenue growth, emphasizing the importance of both aspects.

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How do you handle conflicts between stakeholder interests?

To respond effectively, emphasize your negotiation skills and your ability to facilitate discussions that clarify objectives and constraints. Offer a specific example where your mediation led to a win-win scenario, ensuring that all parties felt heard and valued.

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What excites you about joining Jerry as a Founding Product Manager?

When asked this, share your passion for innovation and technology, along with your admiration for Jerry’s mission to simplify car ownership. Explain how the unique opportunity to shape a B2B GenAI platform aligns with your career aspirations and your desire to be part of a transformative venture.

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Jerry is redefining car ownership with its innovative AI-powered AllCar™ app, offering comprehensive solutions for insurance, financing, maintenance, and safety, driven by a team passionate about enhancing the driving experience.

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Badge ChangemakerBadge Flexible CultureBadge Work&Life Balance
CULTURE VALUES
Social Impact Driven
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
Customer-Centric
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
December 26, 2024

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