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Founding Product Manager, B2B GenAI platform - job 2 of 8

You could be a product manager anywhere. Why us?

  • Join a pre-IPO startup with capital, traction and runway ($240M funded | 40X revenue growth in 4 years | $2T market size)

  • Report directly to our COO and work closely with brilliant leaders and team mates from companies like Nvidia, Nerdwallet, Better, Wayfair, Robinhood, etc.

  • Opportunity to take us to a $5B business and a household name in the next few years

  • Be immersed in a talent-dense environment, greatly accelerate your learning and career growth

About the opportunity:

Jerry is building an AllCar™ super app to radically simplify all aspects of car ownership. In late 2022, we were one of the first companies to develop on top of OpenAI’s ChatGPT. In April of 2023, we launched our first LLM-powered chatbot that could answer the 200,000+ messages we get from our customers each month via Chat and SMS. Our multi-modal chatbot is able to respond to 93% of all incoming SMS and in-app chat requests without human intervention, with an average response time of 15-20 seconds. We also launched a voicebot for inbound phone calls that went live in production in early 2024. 

After the overwhelming success of our chatbot/voicebot technology, we decided to invest in Propelix as a B2B GenAI prompt engineering platform provider to allow other companies to leverage our highly customizable AI-based virtual agent framework to help scale their business. Propelix.ai is to Jerry what AWS is to Amazon: a valuable core technology that we are making available to other companies because we believe it can be a very valuable business for us. We are looking for a Founding product manager to own the product development, implementation and success of our earliest customers for Propelix. This role sits at the intersection of go-to-market and product.

Responsibilities:

  • Drive the development of Propelix from 0 to 1, working directly with our early customers and iterating on their feedback to uncover and refine our product-market fit

  • Utilize customer insights to identify and build new Propelix features, ecosystem integrations, and processes that enable both initial customer success and future customer growth

  • Ask penetrating questions to form a deep understanding of our customers needs and customize our technology to help them produce meaningful results

  • Own and execute the implementation process for our early Propelix customers to drive customer success and satisfaction

  • Manage all aspects of our B2B Propelix product to establish it as the leading GenAI prompt engineering platform provider within the Insurance industry

Requirements:

  • Systems Thinking: Skilled at bringing structure to ambiguous situations, demonstrating curiosity, asking insightful questions, and employing creative and first-principles thinking

  • Initiative: Highly self-motivated with a strong sense of ownership over tasks.

  • Organizational Skills: Exceptional project management abilities, capable of managing clients, internal stakeholders, project and product team members, and project timelines effectively.

  • Communication: Strong proficiency in both written and verbal communication, able to interact with and influence a diverse range of audiences, including internal, external, technical, and non-technical stakeholders.

Ideal profile:

  • Bachelor’s degree in an intellectually rigorous discipline

  • 5-10 years of experience, ideally a mix of structured problem solving experience (MBB, VC or PE experience preferred) followed by a few years of experience building products at an early-stage B2B SaaS startup (pre-product market fit)

While we appreciate your interest and application, only applicants under consideration will be contacted.

Jerry is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws.

Jerry is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at recruiting@getjerry.com

About Jerry:

Jerry is America’s first and only AllCar™ app. We are redefining and radically improving how people manage owning a car, one of their most expensive and time-consuming assets. 

Backed by artificial intelligence and machine learning, Jerry simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry does it all.

We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers — and we’re just getting started. 

Jerry was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing.

Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that’s disrupting a massive market.

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Average salary estimate

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What You Should Know About Founding Product Manager, B2B GenAI platform, Jerry

Are you ready to take a leap into the future of AI technology? Join Jerry as a Founding Product Manager for our innovative B2B GenAI platform, Propelix, located in the vibrant hub of San Jose. At Jerry, we aren't just another startup; we're a pre-IPO company with an impressive track record, having raised $240M and achieved 40X revenue growth over the last four years. Working closely with our COO and a team of talent from top tech companies like Nvidia and Robinhood, you'll be at the forefront of transforming the insurance industry. The role is a unique opportunity to steer Propelix from inception to market leader, harnessing customer insights to craft features and processes that drive both initial and long-term success. Your knack for systems thinking will be crucial in navigating ambiguity, while your strong organizational skills ensure seamless project management across various stakeholders. Plus, with over 5 million satisfied customers of our AllCar™ app, you’ll contribute to something that truly makes a difference in people’s lives. Together, we'll shape the future of car ownership management while empowering other businesses with our powerful GenAI platform. If you have a background in structured problem solving and product development at early-stage startups, and you’re ready to own this exciting journey, we’d love to hear from you!

Frequently Asked Questions (FAQs) for Founding Product Manager, B2B GenAI platform Role at Jerry
What responsibilities does the Founding Product Manager have at Jerry?

As a Founding Product Manager at Jerry for the B2B GenAI platform Propelix, you will lead the development and implementation process for early customers. You’ll be responsible for actively engaging with clients to gather insights, refine product features, and ensure customer satisfaction while positioning Propelix as a leading GenAI solution in the insurance sector.

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What qualifications are required for the Founding Product Manager position at Jerry?

To be considered for the Founding Product Manager role at Jerry, you should possess a Bachelor’s degree in a rigorous field and have 5-10 years of experience that combines structured problem-solving and product development in an early-stage B2B SaaS environment. Strong communication and organizational skills, along with a proactive and self-motivated attitude, are essential.

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How does the role of Founding Product Manager impact company growth at Jerry?

The Founding Product Manager role at Jerry is pivotal in driving the growth of the Propelix platform. By understanding customer needs and iterating on their feedback, you will help establish product-market fit, enabling Propelix to scale efficiently and contribute significantly to Jerry's vision of becoming a $5B household name in the coming years.

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What makes Jerry's Propelix platform unique in the B2B space?

The Propelix platform by Jerry stands out due to its innovation in GenAI technology, aimed specifically at enhancing customer interaction within the insurance industry. By leveraging powerful AI frameworks, Propelix allows businesses to customize virtual agent solutions, setting a new standard for customer engagement in B2B services.

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What growth opportunities are available for the Founding Product Manager at Jerry?

In the Founding Product Manager position at Jerry, you'll find ample opportunities for growth, both personally and professionally. Working in a fast-paced, talent-dense startup environment, you’ll gain invaluable experience in product development and market strategies while closely collaborating with seasoned leaders and diverse teams to propel your career forward.

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Common Interview Questions for Founding Product Manager, B2B GenAI platform
Can you explain your experience in product management at early-stage startups?

When discussing your product management experience at startups, focus on specific projects you've led from inception to execution. Highlight how you gathered customer feedback, navigated challenges, and iterated on product features to achieve market fit. Use metrics to demonstrate the impact of your work.

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How do you prioritize features based on customer feedback?

In response, explain your methods for gathering and analyzing customer feedback. Discuss how you categorize insights, assess the potential impact of features, and balance these with strategic goals. Emphasize your ability to make data-driven decisions to prioritize tasks effectively.

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What strategies do you use to communicate with diverse stakeholders?

To address this question, share specific examples of how you tailor your communication style. Whether presenting to technical teams or engaging with non-technical stakeholders, illustrate your ability to bridge gaps for better collaboration. Mention tools and techniques you use to ensure clarity and understanding.

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Describe a challenging project you managed and how you handled it.

Here, you should provide a structured response using the STAR method (Situation, Task, Action, Result). Detail the challenge, your approach to resolving it, and the successful outcome. It's a great opportunity to showcase your problem-solving skills and resilience.

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How do you assess whether a product is reaching its market fit?

Explain the key metrics you track, such as customer satisfaction, retention rates, and user feedback. Additionally, discuss how you gather qualitative data from customers to refine product offerings and ensure that the platform effectively meets their needs.

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What role do you think GenAI technology plays in the B2B space?

When discussing GenAI, highlight its ability to enhance automation, improve customer experiences, and create efficiencies in operations. Provide examples of successful implementations in similar industries, emphasizing how it drives innovation and competitive advantage.

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How would you approach building relationships with early customers?

Talk about the importance of empathy and active listening in building strong relationships. Share an approach where you prioritize understanding their unique needs, followed by regular check-ins and feedback loops to strengthen engagement and increase customer satisfaction.

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What methods do you employ for project management?

Discuss the project management frameworks you're familiar with (like Agile or Scrum) and highlight how you apply them. Include how you utilize tools for tracking progress, maintaining accountability, and fostering team collaboration to achieve project goals on time.

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Can you give an example of a time when you had to deal with significant ambiguity in a project?

Share a specific instance where you faced ambiguity, and explain the steps you took to clarify goals and expectations. Discuss how you involved your team and stakeholders in developing a structured approach to navigate the uncertainty effectively.

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What inspires you about the opportunity at Jerry?

Here, express your excitement about Jerry's innovative direction and the chance to impact the AI landscape in B2B. Highlight how you resonate with the company’s mission and values, and discuss how this aligns with your professional aspirations and personal values.

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Jerry is redefining car ownership with its innovative AI-powered AllCar™ app, offering comprehensive solutions for insurance, financing, maintenance, and safety, driven by a team passionate about enhancing the driving experience.

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Badge ChangemakerBadge Flexible CultureBadge Work&Life Balance
CULTURE VALUES
Social Impact Driven
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
Customer-Centric
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
December 8, 2024

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