Principal Product Manager, New Product (B2B GenAI platform) - job 1 of 7

As the Principal Product Manager for New Product at Jerry, you’ll be at the forefront of driving Propelix's development. Your primary responsibilities will include gathering customer insights to shape our product features, managing the B2B aspects of Propelix, and ensuring customer success from implementation to growth. You'll work closely with early customers, iterate based on feedback, and aim to establish Propelix as a leading player in the GenAI prompt engineering space.

To be a successful candidate for the Principal Product Manager role at Jerry, you should have a Bachelor’s degree in a rigorous discipline and between 5 to 10 years of experience. Ideally, this includes a mix of structured problem-solving roles in consulting or investment and a few years focused on product management within early-stage B2B SaaS startups. Your ability to think critically, drive initiatives, and manage projects effectively is vital.

In your role at Jerry, as the Principal Product Manager, you'll directly influence Propelix's customer success by owning the implementation process for our early adopters. By understanding their unique needs and gathering feedback, you will be pivotal in enhancing our platform’s features and ensuring that our customers can efficiently leverage Propelix to drive their business goals.

Jerry offers a unique opportunity for professional growth and innovation. As a Principal Product Manager, you’ll be part of a team that values curiosity and collaboration, surrounded by high-caliber professionals from diverse backgrounds. With our ambitious plans for scaling Propelix and a commitment to transforming the GenAI landscape, you’ll have a significant role in shaping the future of technology and the company.

The Principal Product Manager at Jerry plays a crucial role in the end-to-end product development lifecycle for Propelix. You will be responsible for identifying market opportunities, shaping product features based on customer insights, and executing the development process. This role requires a blend of strategic thinking and hands-on execution, ensuring that Propelix not only meets market needs but sets new standards in the industry.

When answering this question, emphasize specific projects you've managed in a B2B SaaS context. Highlight the processes you employed for gathering customer feedback, how you iterated on product features, and any metrics that demonstrate your success. Tailor your response to showcase your understanding of the unique challenges in the B2B space and how your experience aligns with the mission at Jerry.

A well-rounded answer should include methods like customer interviews, surveys, and analyzing feedback from in-app tools. Discuss how you prioritize insights based on various factors like customer segments or business importance, and give an example of how customer feedback has led to a tangible change in a product you've managed.

When discussing strategies for collaboration, emphasize tools and practices such as regular stand-ups, shared project management systems, and alignment meetings. Mention your experience in working with diverse teams and how clear communication fosters an environment where everyone is invested in project outcomes.

In your response, detail your approach to prioritization, including frameworks like MoSCoW (Must have, Should have, Could have, and Won't have) or RICE (Reach, Impact, Confidence, Effort). Share an example of a past product roadmap and how you balanced stakeholder input with user needs, emphasizing the decision-making criteria you applied.

Describe how you use data analytics to inform product decisions, track customer usage patterns, and measure success metrics. Explain how data helps you validate hypotheses about user needs and how it’s integrated into your decision-making process throughout the development lifecycle.

Share a specific story where listening to a customer led directly to the development of a new feature. Explain the problem they faced, the solution you proposed, and the positive effect it had on their experience with your product, focusing on measurable results if possible.

Focus on your diplomatic skills and how you maintain clear communication with stakeholders while using transparency to stay aligned on priorities. Explain your approach to gathering input, managing expectations, and negotiating trade-offs to ensure that the project's goals are met without compromising quality.

Tap into your passion for technology and innovation when discussing GenAI. Mention current trends that excite you, how they align with Jerry's mission, and any specific experiences you've had in AI or tech that have motivated you to be part of this rapidly evolving field.

Describe a methodical approach to handling feedback, such as openly discussing your perspective, seeking to understand the rationale behind the feedback, and finding common ground. Highlight instances of constructive dialogue and how it led to better outcomes for projects.

In your response, depict a clear vision for the future of Propelix that aligns with Jerry's long-term goals. Discuss potential market expansions, customer impacts, and how you plan to measure success. This shows you understand the company’s direction and are ready to contribute to that vision.