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Senior Associate, Business Operations and Analytics - job 1 of 6

You could work anywhere. Why us?

  • Join a pre-IPO startup with capital, traction, and runway ($240M funded | 40X revenue growth in 4 years | $2T market size)

  • Work closely with brilliant leaders and teammates who have scaled companies like Nvidia, Better, Nerdwallet, Wayfair, Sofi, etc.

  • Disrupt a massive market and take us to a $5B business in the next few years

  • Be immersed in a talent-dense environment and greatly accelerate your career growth

About the opportunity:

We are looking for a Senior Associate, Business Operations and Analytics to help elevate our ability to scale customer demand by driving deep insights to inform our customer acquisition strategy. Reporting to our VP of BizOps and Analytics and partnering closely with our marketing, product, and business leaders, you will run analyses, build attribution models, and design and run experiments to identify efficient acquisition channels and translate insights and learnings to inform our growth marketing investment decisions. As the lead analytical and strategy partner supporting our growth teams, you will play a critical role in helping us go from 5M to 50M customers and become a $5B business in the next few years.

Jerry is building the first AllCar™ super app to help people optimize all aspects of owning a car – insurance, buy/sell, registration, loans, safety, repairs, parking, etc – a $2T market in the U.S. We started with insurance in 2019, and since then we’ve launched loan refinancing, real-time driving insights, a repair marketplace, car diagnostics, and a GenAI-powered chatbot and voicebot. We have amassed over 5M customers, raised $240M in funding, scaled our revenue 40X and our team to 250 across 7 countries.

How you will make an impact:

  • Define, understand, and test levers to drive profitable and scalable user acquisition across our paid and organic channels

  • Design, run, and analyze A/B experiments across different channels, extract key insights, share learnings, and continue iterating

  • Build key reports, dashboards, and predictive models to monitor the performance of our paid ads and marketing channels, communicate analytical outcomes to our teams, and make recommendations on the next steps

  • Transform and refine raw production data for analytical needs

Preferred experience:

  • Bachelor’s degree in a quantitatively or intellectually rigorous discipline

  • 3+ years of consulting, private equity, investment banking, or venture capital experience

  • Prior experience with customer acquisition or performance marketing

  • High level of comfort with SQL or Python

Who you are:

  • You have a framework for problem-solving and live by first principles

  • Comfortable communicating with audiences varying from front-line employees to the company’s C-suite

  • You set a very high bar for yourself and for your team, and you are constantly pushing that bar higher in the pursuit of excellence

While we appreciate your interest and application, only applicants under consideration will be contacted.

Jerry is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws.

Jerry is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at recruiting@getjerry.com

About Jerry:

Jerry is America’s first and only AllCar™ app. We are redefining and radically improving how people manage owning a car, one of their most expensive and time-consuming assets. 

Backed by artificial intelligence and machine learning, Jerry simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry does it all.

We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers — and we’re just getting started. 

Jerry was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing.

Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that’s disrupting a massive market.

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What You Should Know About Senior Associate, Business Operations and Analytics, Jerry

Exciting times await you at Jerry as a Senior Associate, Business Operations and Analytics! If you’re looking to join a pre-IPO startup with an impressive traction and funding of $240M, you've found the right place. Our vibrant team, comprised of experts from companies like Nvidia and Nerdwallet, is driven to transform the car ownership experience through our unique AllCar™ super app. In this pivotal role, you will collaborate with our VP of BizOps and Analytics to analyze customer acquisition strategies and elevate our operations. You'll dive into data to identify effective marketing channels and run insightful A/B experiments, making significant strides towards our goal of expanding from 5M to 50M customers as we work towards becoming a $5B business. Your analytical insights will directly impact our growth marketing investments, so a detail-oriented mindset and experience with SQL or Python will be crucial. Join us in disrupting a $2T market, as we innovate car insurance, maintenance, and financing solutions, exciting millions of customers every day. If you thrive in a dynamic environment where your contributions directly correlate to your career growth, apply today to help redefine car ownership with us!

Frequently Asked Questions (FAQs) for Senior Associate, Business Operations and Analytics Role at Jerry
What are the primary responsibilities of the Senior Associate, Business Operations and Analytics at Jerry?

As a Senior Associate, Business Operations and Analytics at Jerry, your core responsibilities will include conducting deep analyses to enhance customer acquisition strategies, running A/B experiments, and building reports and dashboards to analyze marketing performance. This role is critical as it drives the company’s insights and strategies to scale from 5M to 50M customers.

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What qualifications do I need to be a Senior Associate, Business Operations and Analytics at Jerry?

To be a successful Senior Associate, Business Operations and Analytics at Jerry, applicants should possess a Bachelor’s degree in a quantitatively rigorous discipline and at least 3 years of experience in fields like consulting or performance marketing. Familiarity with SQL or Python is also essential for analyzing data effectively.

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How does the Senior Associate, Business Operations and Analytics contribute to Jerry's growth?

The Senior Associate, Business Operations and Analytics plays a vital role in Jerry's growth by analyzing and optimizing customer acquisition strategies. By running experiments and building models, you'll provide insights that enhance marketing efforts, directly contributing to the company’s ambitious goal of growing its customer base and revenue.

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What skills are necessary for the Senior Associate, Business Operations and Analytics position at Jerry?

Key skills for the Senior Associate, Business Operations and Analytics position at Jerry include strong analytical abilities, proficiency in SQL or Python, experience in performance marketing, and excellent communication skills for effectively presenting findings to various audiences within the organization.

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What is the company culture like for the Senior Associate, Business Operations and Analytics at Jerry?

The culture at Jerry is one of innovation and collaboration, where passionate individuals come together to solve real-world problems. As a Senior Associate, you'll be immersed in a talent-rich environment that not only encourages professional growth but also values teamwork and forward-thinking.

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Common Interview Questions for Senior Associate, Business Operations and Analytics
Can you describe your experience with A/B testing in marketing?

When answering this question, focus on specific examples where you designed and executed A/B tests, highlighting the impact these tests had on your organization’s marketing strategies. Discuss metrics you tracked and the outcomes you measured to show your analytical capabilities.

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How do you prioritize tasks when managing multiple projects?

To answer this effectively, discuss your approach to project management, emphasizing how you assess deadlines, importance, and resource allocation. Sharing a specific instance where you successfully prioritized multiple tasks will add credibility to your response.

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What analytical tools are you familiar with?

In your response, list tools you’ve used such as SQL, Python, Excel, or visualization tools like Tableau. Be sure to include how you have leveraged these tools in analyzing data to drive business decisions in previous positions.

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How do you deal with ambiguous data and draw conclusions?

Showcase your problem-solving skills by discussing a method you employ to interpret unclear data, such as relying on statistical frameworks or seeking additional context. Sharing a real-world example will demonstrate your clarity of thought.

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Can you discuss a time you influenced a decision with your analysis?

Share a specific example where your data analysis led to a strategic decision. Describe the analysis process, the insights gained, and how you communicated these findings to your team or executives.

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What role does collaboration play in your work approach?

Reflect on how working with diverse teams can yield richer insights. Mention previous projects where you worked cross-functionally, emphasizing the importance of different perspectives in making data-driven decisions.

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Describe your experience handling large datasets.

Discuss your familiarity with managing large datasets, including the tools and techniques you use to ensure data quality and integrity. Provide an example of how you’ve worked with large datasets to glean actionable insights.

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What is your experience in customer acquisition?

Illustrate your approach to understanding customer acquisition channels, providing specific examples from past roles where your strategies successfully attracted and retained customers.

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How do you ensure your findings are communicated effectively to stakeholders?

Talk about the importance of clarity and brevity when presenting data. You can mention how you adapt your communication style to suit different audiences, ensuring your insights are understood and actionable.

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What strategies would you implement to scale user acquisition at Jerry?

Outline innovative strategies you would propose, backed by examples from your experience. Focus on data-driven insights, potential channels for acquisition, and how you would recommend measuring success.

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Jerry is redefining car ownership with its innovative AI-powered AllCar™ app, offering comprehensive solutions for insurance, financing, maintenance, and safety, driven by a team passionate about enhancing the driving experience.

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CULTURE VALUES
Social Impact Driven
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
Customer-Centric
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
December 26, 2024

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