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People Operations Specialist (HR Systems)

About Jimdo

Join us to help unleash the power of the self-employed and help them thrive! 

Jimdo was founded by three school friends in 2007 in a farmhouse in Northern Germany. Fast forward to today, we’re a growing, profitable business with a team of 250+ people from 50 nationalities based in over 15 countries. Our portfolio serves the unique needs of microbusinesses. In addition to our GDPR-compliant website builder powered by AI, we offer an online store, legal text generator, business listings, social media integration, SEO, and more. We’re constantly developing new products and services that make the lives of microbusiness owners easier and help fuel their businesses. If you’re inspired by our mission and like the idea of working for a dynamic remote-first company where you can create impact from day 1, we’d love to meet you!

Role Overview :

We’re looking for a People Operations Specialist with a passion for HR systems and processes to join our People team. In this role, you’ll report to our People Operations Manager and play a key part in driving operational excellence across the employee lifecycle. From onboarding and global HR processes to system optimization, your expertise will ensure a seamless experience for our globally distributed team.

What you’ll be doing:

  • Act as the go-to expert for HiBob, optimizing workflows and automating HR processes.

  • Manage employee data and HRIS systems, ensuring accuracy and efficiency.

  • Prepare contract related paperwork efficiently and with a high degree of accuracy (Contracts, Amendments, Templates, etc.).

  • Streamline onboarding processes, ensuring consistency and excellence for new hires globally.

  • Collaborate with our PEO provider to manage employee lifecycle events and ensure compliance across regions.

  • Ensure our people operations documentation, policies, and announcements on Confluence are clear, accessible, and always up to date.

  • Use analytics to provide actionable insights and improve HR strategies.

What you bring to the table:

  • At least 3 years of experience in HR Operations, with a focus on HRIS systems (deep HiBob expertise required).

  • A structured, meticulous approach to managing processes and solving problems.

  • Basic AI literacy and enthusiasm for leveraging technology to improve workflows.

  • Strong communication and collaboration skills to work with internal teams and external providers.

  • A proactive mindset with the ability to adapt and innovate in a fast-paced environment.

  • Fluency in English (German is a plus but not essential).

What we offer:

Inspiring Mission: At our core, we are driven by a meaningful mission - to  empower solopreneurs and small businesses to succeed and  to contribute to the sustainability and vibrancy of the communities they serve.

Flexibility and Trust: Our work environment thrives on flexibility and trust. We offer fully remote work set-up  with opportunities for in-person collaboration. You can manage your working hours flexibly because we prioritize the results you deliver over the number of hours you put in. 

Support for your side hustles: We encourage side hustles. In addition, you get up to three free Jimdo websites for your personal or professional projects that you get to keep forever.

An International Diverse Team: Our team is a mosaic of over 248 individuals hailing from 50+ different countries and working across 15+ diverse locations. We take pride in our openness and inclusivity, with an Employee-led DEI Council and active ERGs that ensure everyone's voices are heard.

Continuous  Growth and Career Development: We invest in your growth with company-wide access to LinkedIn Learning and curated learning paths. From day one, you have the chance to contribute your ideas and create a meaningful impact. Our flat hierarchies and swift decision-making processes provide an open platform for your career progression.

Competitive Benefits Package: 

  • Annual compensation reviews to ensure you're rewarded fairly.

  • A remote office set-up bonus to enhance your workspace.

  • A unique workation policy that allows you to work from different locations.

  • An employee assistance program, offering resources and counseling.

  • Plus, a perk that keeps giving: up to three free Jimdo websites for your personal or professional projects that you get to keep forever.

Jimdo is proud to be an equal opportunity employer. This means that we don’t discriminate based on race or ethnic origin, color, the language(s) you speak, where you (or your parents) are from, or whether or not you consider yourself to have a disability. Neither will your age, gender, gender identity, sexual orientation, religion, beliefs, or political opinions play a part in your application with us. Our diverse team values and celebrates the uniqueness of each individual. We embrace differences and believe that they enrich our organization, making us stronger and more innovative. Join us, and let's continue to create a workplace where everyone can thrive, regardless of background or identity.


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Matthias Henze
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What You Should Know About People Operations Specialist (HR Systems), Jimdo

At Jimdo, we're on a mission to help self-employed individuals thrive, and we're looking for a passionate People Operations Specialist focused on HR Systems to join our amazing team! As a vital part of our People team, you will report to the People Operations Manager and be instrumental in enhancing the employee lifecycle experience for our globally distributed team. With your expertise in HR systems, particularly HiBob, you'll streamline workflows, optimize HR processes, and ensure that our employees have everything they need to succeed from day one. Whether it's managing employee data, preparing contract paperwork, or collaborating with our PEO provider, your meticulous and structured approach will help us achieve operational excellence. Plus, you will use analytics to provide insights that will help shape our HR strategies, ensuring we continue to evolve and adapt in our remote-first work environment. If you thrive on collaboration, innovation, and making a meaningful impact, we can't wait to meet you and see how your passion aligns with Jimdo's inspiring mission!

Frequently Asked Questions (FAQs) for People Operations Specialist (HR Systems) Role at Jimdo
What are the responsibilities of the People Operations Specialist at Jimdo?

The People Operations Specialist at Jimdo is responsible for optimizing workflows and automating HR processes within the HiBob HRIS system. Key duties include managing employee data, streamlining onboarding processes, and collaborating with the PEO provider to manage various employee lifecycle events. Detailed oversight of contract paperwork and maintaining up-to-date people operations documentation are also part of the role.

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What qualifications are needed for the People Operations Specialist position at Jimdo?

To qualify for the People Operations Specialist role at Jimdo, candidates should have at least 3 years of experience in HR Operations, specifically with deep knowledge of HiBob systems. Strong communication skills, a proactive mindset, and a structured approach to problem-solving are essential. Additionally, basic AI literacy and fluency in English (German is a plus) are valued.

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What can I expect from the work environment as a People Operations Specialist at Jimdo?

As a People Operations Specialist at Jimdo, you'll enjoy a fully remote work setup with flexible hours. The company values results over time spent at the desk, fostering a culture of trust and empowerment. You'll also have opportunities for in-person collaboration and support for your side hustles, making it a vibrant and dynamic place to work.

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What benefits does Jimdo offer its People Operations Specialist?

Jimdo offers a competitive benefits package for its People Operations Specialist, including annual compensation reviews, a remote office setup bonus, the unique workation policy, and up to three free Jimdo websites for personal use. Additionally, employees have access to an employee assistance program and opportunities for continuous career development.

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How does Jimdo support diversity and inclusion within its workforce?

Jimdo prides itself on being an equal opportunity employer. The company's diverse team values inclusivity and embraces differences, ensuring that every voice is heard through an Employee-led DEI Council and Employee Resource Groups. This approach fosters innovation and strengthens the workplace culture.

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What kind of training and growth opportunities are available for the People Operations Specialist at Jimdo?

Jimdo is committed to the continuous growth of its employees. The People Operations Specialist will have access to company-wide training resources such as LinkedIn Learning and curated learning paths, allowing you to develop your skills and contribute your ideas from day one.

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What is the application process for the People Operations Specialist position at Jimdo?

The application process for the People Operations Specialist role at Jimdo typically involves submitting your application through their designated channels, including your CV and a cover letter detailing your experience. After initial screening, you may be invited for interviews to discuss your background and fit for the role more thoroughly.

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Common Interview Questions for People Operations Specialist (HR Systems)
Can you describe your experience with HRIS systems, particularly HiBob?

When answering this question, focus on your specific experiences using HiBob, mentioning any relevant projects or improvements you made. Highlight your familiarity with the system's features and your ability to streamline HR processes through its functionalities.

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How do you ensure accuracy and efficiency in managing employee data?

Discuss your approaches to maintain data integrity, such as regular audits, use of checklists, and creating standardized workflows. Provide examples of how you've implemented these practices in past roles to enhance overall efficiency.

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What strategies do you use to streamline the onboarding process?

Explain your method for developing a structured onboarding program. Mention the importance of clear documentation, automated workflows, and how you personalize the experience for new hires to foster a welcoming environment.

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How do you handle compliance when working with international teams?

When discussing compliance, touch on your understanding of local employment laws and your experience collaborating with PEOs. Share any tools or processes you’ve used to stay informed on regulations across different regions.

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Can you give an example of how you've used analytics to improve HR processes?

Share a specific example where you gathered data or metrics to identify an area in need of improvement. Discuss the steps you took to analyze the information and how the insights led to changes that positively impacted the HR strategy.

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What methods do you use to communicate HR policies effectively?

Discuss the channels you've used to disseminate policies, such as internal platforms or regular team meetings. Highlight the importance of accessibility and clarity, and if possible, provide examples of successful engagement strategies.

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Describe a time when you had to solve a problem within HR operations.

Illustrate your problem-solving skills by narrating a specific challenge you faced, the steps you took, and the outcome. Emphasize your ability to stay calm under pressure and collaborate with others to find effective solutions.

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How do you stay updated on HR trends and best practices?

Mention different sources you rely on for staying informed, such as webinars, HR publications, and professional networks. Discuss your commitment to continuous learning and how you apply new knowledge to your work.

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What techniques do you use to foster collaboration among teams?

Describe your experience working with cross-functional teams, sharing your strategies for creating an open communication environment. Provide examples of collaborative projects that resulted in successful outcomes.

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Why do you want to work as a People Operations Specialist at Jimdo?

Express your alignment with Jimdo's mission and values, your eagerness to contribute to a diverse and innovative team, and how this role aligns with your personal and professional aspirations. Share what excites you about the opportunity to support microbusinesses.

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Jimdo’s mission is to unleash the power of self-employed small business owners and help them thrive.

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Full-time, remote
DATE POSTED
November 26, 2024

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