Workplace Experience Administrative Coordinator

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

What this job involves –

This role is pivotal in ensuring smooth daily operations and enhancing the overall workplace experience for employees and visitors. The ideal candidate will possess excellent communication skills, strong attention to detail, and the ability to manage multiple tasks efficiently.

Your day to day:

Responsibilities

• Administrative Support - Project Management - Proactively coordinate project-related issues by assignment, demonstrate proficiency in the use and application of all project management technology as required for assigned projects, and complete any and all other duties and tasks assigned

• Provide key support to Global Workplace Experience Sr. Director and Sr. Ops Program Manager, allowing them to focus on strategic decision-making and project direction

• Play a critical role in streamlining operations and fostering coordination among all parties involved

• Attend project meetings and ensure timely information flow, resulting in improved collaboration and reduced miscommunication

• Understand stakeholder needs and expectations, resolving changes in scope of work, and maintaining positive relationships throughout the project lifecycle, ensuring stakeholder satisfaction

• Ability to monitor project risks and respond effectively

• Maintain comprehensive project documentation. Including minutes, trackers, and reports, ensuring transparent communication and aiding in decision-making

• Maintain databases as it relates to our global Workplace operations

• Maintain site pages and knowledge centers with LumApps, Google Workspace, Airtable, ServiceNow

• Prepare team messaging, stakeholder communications, and other email distributions

• Create and edit presentations, pitches, and deliverables 

• Assist and participate in planning as needed for team functions and offsite events

• Assist in collecting and processing paperwork as it relates to workplace operations

• General duties such as printing, scheduling meetings, expense reports, welcoming visitors, conference room set up, tech support, and making travel arrangements

Sound like you? To apply you need: 

Requirements:

• Proven experience in an administrative role.

• Strong organizational and multitasking skills.

• Excellent verbal and written communication skills.

• Proficiency in MS Office Suite (Word, Excel, PowerPoint) and Google Workspace (productivity and collaboration tools).

• Ability to work independently and as part of a team

Location:

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary 

• Paid Time Off and Company Holidays

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.