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Investment/Accounting Software Support Business Analyst

Company Description

Jobs for Humanity is collaborating with FIS Global to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life.

Company Name: FIS Global

Job Description

Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Education Desired :

Bachelor of Cognitive Science

Travel Percentage :

0%

Job Description

As the world works and lives faster, FIS is leading the way.  Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we’d like to ask you: Are you FIS?

About the team:

FIS® Investment Accounting Manager (formerly InvestOne) provides scalable and modular investment accounting software that supports an exhaustive range of investment types, asset classes and accounting methodologies.

About the role:

Primary function will be to work with the InvestOne Production Support Team analyzing client queries and preparing responses for CX and development to act upon.

Part of the InvestOne Product team they may be called upon to assist and research specific product type queries.

What you will be doing:

You will have the opportunity to:

  • Work with Users/Clients, Software maintenance teams, as well as, BA's and Software Engineers.

  • Manage and maintain InvestOne Accounting Software design strategy and explore solution from concept to completion

  • Translate complex design problem, user pain points and research finding into practical and impactful design solution especially in financial domain

  • Quickly convert concepts and ideas to working POCs using design thinking process

  • Proactively engage with multiple project stakeholders and work closely with product and business teams in developing solutions

  • Quickly visualize and prototype ideas to communicate concepts, conveying design ideas via sketches, wireframes, hi-fidelity mockups and interactive prototypes to the customer

  • Rapidly test and create iterative designs that meet project objectives and fits within the FIS Brand guidelines

  • Wearing a customer hat during developing solutions

  • Be responsible for the delivery of usable and high-quality designs

  • Participate in software design meetings and analyze user needs to determine technical requirements

  • Design Quality reviews

  • Contribute to the CoE charter including collaboration, workshops and publishing

What you will need:

We need organized, highly technically skilled, motivated self-starters, with deep experience of the modern stack and a track record of delivery.  

Core skills are:

  • Experience in Accounting software UI & UX Designs with a proven track record of success

  • Ability to clearly articulate a problem space and design a solution that meet the user needs and business goals

  • Ability to quickly incorporate feedback and efficiently produce high quality professional designs

  • Ability to think holistically about the UI and scale in the future

  • Self-starter and ability to work without much supervision

  • Ability to accurately set, manage and meet deadlines

  • Understanding of the following:

Added bonus if you have:

  • Previous experience working with Accounting products and Accounting organizations.

  • Familiar with responsive design, A11Y principals and usability testing

  • Experience working with remote teams

  • Good eye for detail

  • Excellent communication skills

  • Ability to communicate effectively with customer and all levels of management in an organized & professional manner

What we offer you:
At FIS, you can learn, grow and make an impact in your career.

  • Extensive Health Benefits Program along with the Family Protection Plan

  • Best-in-class career mobility options across the globe

  • Award-winning learning offerings for career development

  • Adaptable home - office work model

  • Opportunity to work with global teams and clients


FIS is committed to providing its employees with an exciting career opportunity and competitive compensation. The pay range for this full-time position is $99,830.00 - $167,700.00 and reflects the minimum and maximum target for new hire salaries for this position based on the posted role, level, and location. Within the range, actual individual starting pay is determined additional factors, including job-related skills, experience, and relevant education or training. Any changes in work location will also impact actual individual starting pay. Please consult with your recruiter about the specific salary range for your preferred location during the hiring process.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here


For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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Average salary estimate

$133765 / YEARLY (est.)
min
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$99830K
$167700K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Investment/Accounting Software Support Business Analyst, Jobs for Humanity

Are you ready to dive into the world of finance and technology? At FIS Global in Chicago, Illinois, we’re searching for an enthusiastic Investment/Accounting Software Support Business Analyst to join our dynamic team. This is an amazing opportunity to work with cutting-edge fintech solutions that impact markets and people worldwide. In this role, you’ll collaborate with our InvestOne Production Support Team, analyzing client inquiries and crafting responses that help our development teams deliver exceptional service. You’ll engage with users and engineers to maintain and enhance our investment accounting software, ensuring it meets the diverse needs of our clients. With a focus on problem-solving, you'll translate complex user needs into actionable design solutions while maintaining a user-friendly experience. Embrace your creativity and technical skills as you visualize innovative designs using wireframes, mockups, and prototypes. But it doesn't stop there – you’ll contribute to workshops and collaborate with teams, all while ensuring high-quality outputs. If you're a proactive self-starter with a knack for user-centric design in the financial domain, we want you to be part of our inclusive and diverse environment. Lets’ change the landscape of fintech together at FIS!

Frequently Asked Questions (FAQs) for Investment/Accounting Software Support Business Analyst Role at Jobs for Humanity
What are the responsibilities of an Investment/Accounting Software Support Business Analyst at FIS Global?

As an Investment/Accounting Software Support Business Analyst at FIS Global, you'll primarily work with the InvestOne Production Support Team, analyzing and resolving client queries. Most importantly, you’ll engage with users, software maintenance teams, and product teams to translate user needs into practical design solutions and prototypes. Your role will also involve ensuring high-quality designs that resonate with business goals.

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What qualifications do I need to apply for the Investment/Accounting Software Support Business Analyst position?

To apply for the Investment/Accounting Software Support Business Analyst position at FIS Global, a Bachelor’s degree in Cognitive Science or a related field is preferred. Experience in accounting software design, user experience, and a proven track record of successful projects will significantly enhance your qualifications for this role.

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Why should I consider a career at FIS Global as an Investment/Accounting Software Support Business Analyst?

FIS Global offers an extensive range of health benefits, career development opportunities, and a chance to work in a dynamic environment. As an Investment/Accounting Software Support Business Analyst, you will have the opportunity to work with diverse teams globally while making a significant impact in the fintech industry.

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What is the culture like at FIS Global for the Investment/Accounting Software Support Business Analyst role?

The culture at FIS Global is inclusive and collaborative, celebrating diversity and teamwork. Employees at FIS Global work together to innovate and improve the investment accounting landscape, making it an exciting workplace for someone looking to grow and learn in their career.

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How will my career develop as an Investment/Accounting Software Support Business Analyst at FIS Global?

At FIS Global, you'll have access to award-winning learning offerings and best-in-class career mobility options. As an Investment/Accounting Software Support Business Analyst, your pathway for growth includes opportunities to expand your technical skills and work on a variety of projects across different sectors in the finance industry.

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What kind of projects will I work on as an Investment/Accounting Software Support Business Analyst?

As the Investment/Accounting Software Support Business Analyst at FIS Global, you'll work on innovative projects that focus on enhancing the InvestOne software. You’ll translate complex user queries into effective solutions while collaborating with stakeholders to drive project success within the financial domain.

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Is remote work an option for the Investment/Accounting Software Support Business Analyst position at FIS Global?

Yes, FIS Global offers an adaptable home-office work model, allowing you to balance your professional and personal life while working as an Investment/Accounting Software Support Business Analyst. This flexibility helps in fostering a supportive work environment.

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Common Interview Questions for Investment/Accounting Software Support Business Analyst
Can you describe your experience with investment accounting software?

When answering this question, focus on specific software you have used and the projects you have been involved in. Highlight any successes in implementing or improving these systems, and mention your understanding of the financial domain that underpins your experience.

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How do you approach problem-solving when dealing with user queries?

Use the STAR method to structure your response. Describe a situation where you encountered a problem, the task involved, the actions you took to resolve it, and the results you achieved. Emphasize your analytical skills and your ability to collaborate with teams.

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What tools do you use in UX/UI design, especially for financial software?

Discuss your familiarity with UX/UI design tools like Sketch, Figma, or Adobe XD. Explain how these tools help you create prototypes and designs that enhance user experience while ensuring that they are tailored for the financial sector.

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How do you ensure effective communication with stakeholders during a project?

Explain the strategies you use to keep all stakeholders informed, such as regular updates, meetings, and sharing design prototypes. Emphasize the importance of feedback and active listening to ensure that everyone’s needs are met.

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Describe a time when you had to work under a strict deadline. How did you handle it?

Use a specific example and detail how you prioritized tasks, managed time effectively, and communicated with your team to meet the deadline while maintaining quality outputs. Employers value candidates who can thrive in challenging situations.

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What is your process for converting user needs into technical requirements?

Discuss how you gather user feedback through interviews or surveys, analyze pain points, and translate those insights into actionable technical requirements. Emphasize your collaboration with development teams to ensure successful implementation.

Join Rise to see the full answer
How do you stay updated with industry trends, particularly in fintech?

Mention resources, forums, or journals you engage with that keep you informed about advancements in fintech. Highlight any networking groups or professional workshops you participate in to enhance your understanding of the industry.

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Can you share an example of a successful project you led involving software design?

Choose a project where your leadership skills made a difference. Describe your role, the challenges faced, the collaborative strategies utilized, and the positive outcomes achieved, emphasizing the impact it had on the users or clients.

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How would you handle a situation where a user is unhappy with a product feature?

Explain that you would first listen to the user's concerns and empathize with their situation. Then, outline the steps you would take to gather more information, discuss potential solutions with the product team, and communicate the outcomes back to the user.

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What techniques do you use for usability testing in the financial sector?

Identify methods such as A/B testing, user interviews, or focus groups that you utilize in your usability testing process. Discuss how these techniques ensure that the product meets both user expectations and regulatory requirements.

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Full-time, on-site
DATE POSTED
November 28, 2024

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