Quality Assurance Analyst Senior - job 1 of 2

As a Quality Assurance Analyst Senior at FIS Global, your main responsibilities include testing fintech products, establishing compliance processes, monitoring audit processes, and collaborating with IT leadership to improve software development practices. You'll also serve as a subject matter expert on quality assurance methodologies.

To qualify for the Quality Assurance Analyst Senior role at FIS Global, you should possess a bachelor's degree in computer science, information systems, business administration, or a related field. Additionally, having extensive knowledge of quality management methods and a strong understanding of the financial services industry is crucial.

At FIS Global, a Quality Assurance Analyst Senior will utilize various quality management tools and technologies to manage testing processes, monitor performance metrics, and evaluate compliance with quality standards required in the fintech industry.

FIS Global is committed to fostering personal and professional growth for Quality Assurance Analysts through training opportunities, mentorship programs, and resources that encourage ongoing learning in the dynamic fintech industry.

At FIS Global, a Quality Assurance Analyst Senior will experience an inclusive and diverse work environment that promotes innovation and collaboration, allowing for a supportive culture where everyone can contribute to the success of fintech solutions.

When answering this question, showcase your knowledge of various methodologies such as Agile, Waterfall, or V-Model. Discuss specific experiences where you've applied these methods, emphasizing your adaptability to different project needs.

Select a project where you faced significant challenges. Describe the situation, your approach to addressing the problems, and the outcomes. Highlight your problem-solving skills and ability to work under pressure.

Explain your approach to establishing testing standards and best practices. Discuss methods you use, such as peer reviews or automated testing, to maintain high-quality assurance in your projects.

Talk about your experience monitoring, evaluating, and managing audit processes related to quality assurance. Provide specific examples of how you improved compliance and quality frameworks in previous roles.

Yes, share a specific example of when you identified a gap in the software development process. Explain your recommendations and how they led to measurable improvements in quality or efficiency.

Discuss your approach to conflict resolution, emphasizing communication skills, active listening, and finding collaborative solutions. Provide an example where you successfully mediated a team conflict.

Mention specific tools you have experience with, such as JIRA, TestRail, or quality management software. Explain how you utilize these tools to gather data, analyze metrics, and report findings.

Talk about the resources you utilize to stay informed, such as industry publications, webinars, or professional networks. Highlight your commitment to continuous learning in the evolving fintech sector.

Emphasize the importance of effective communication in quality assurance, particularly in conveying findings, collaborating with teams, and understanding client requirements. Share an example of how communication improved a project outcome.

Outline your strategies, such as prioritizing test cases based on risk assessment, employing automated testing where feasible, and continuously refining testing techniques based on past experiences and outcomes.