Senior Benefits Manager

At FIS Global, the Senior Benefits Manager is responsible for overseeing the administration of the company's 401(k) Plan and leave of absence functions. This includes managing compliance, addressing escalated issues, leading Group Plans Committee meetings, and ensuring that benefit programs align with industry trends and legislative requirements.

To qualify for the Senior Benefits Manager position at FIS Global, candidates should ideally hold a bachelor’s degree in business or human resources, with a preference for those who have a PHR designation. Familiarity with group health and retirement benefits, as well as strong analytical skills, are also essential.

The Senior Benefits Manager at FIS Global plays a critical role in enhancing employee satisfaction by designing and managing competitive benefits programs that meet the needs of employees. By ensuring that 401(k) and leave of absence services are administered accurately and efficiently, the manager directly influences the overall employee experience.

The work environment for a Senior Benefits Manager at FIS Global is collaborative and focused on professional growth. The company prides itself on innovation and inclusivity, providing team members with tools and resources to succeed and contribute to their communities.

Successful Senior Benefits Managers at FIS Global possess analytical and problem-solving skills, strong communication abilities, and the capability to influence and collaborate with various teams. A comprehensive understanding of employee benefits legislation and trends is also critical.

FIS Global offers numerous opportunities for advancement to Senior Benefits Managers, as the company encourages employees to grow personally and professionally. This may include promotions to higher-level roles within the Total Rewards team or expanding responsibilities related to benefits strategy.

FIS Global is a desirable employer for a Senior Benefits Manager due to its commitment to inclusivity, diverse work environments, innovative fintech solutions, and competitive salary and benefits packages. The company's focus on employee well-being and community investment further enhances its attractiveness.

To ensure compliance with employee benefits regulations, I stay current on legal requirements and analyze data related to benefits plans. I also work closely with legal teams, maintain accurate documentation, and regularly review processes to identify areas for improvement.

In my previous roles, I have managed 401(k) plan administration by overseeing compliance, handling audits, and leading Group Plans Committee meetings. I've developed strong relationships with vendors to ensure smooth operations and timely issue resolution.

When dealing with escalated issues, I first gather all relevant information to understand the situation. I then communicate effectively with affected parties, working collaboratively to find a solution. My goal is to resolve issues promptly while keeping the team's integrity intact.

To analyze competitive benefits practices, I conduct market research, survey employee preferences, and collaborate with industry peers at professional associations. This provides insights into what works well for other organizations and helps me suggest relevant improvements to our offerings.

My approach to managing a benefits team involves fostering an open environment where each member feels valued and empowered. Regular check-ins, collaborative problem-solving, and ongoing training help build a strong, cohesive team that delivers exceptional results.

In my last position, I identified areas where our benefits communication was lacking. I initiated a series of workshops to educate employees on available benefits and developed user-friendly materials, which led to increased employee engagement and satisfaction with our programs.

I maintain organizational processes within benefits administration by implementing clear protocols, ensuring documentation is up-to-date and accessible, and utilizing technology to streamline workflows. Regular audits and feedback loops are integral to refining these processes.

Building strong relationships with vendors and stakeholders requires open communication, transparency, and mutual respect. I ensure that I engage with them regularly, listen to their needs, and provide timely feedback to foster a collaborative partnership.

Data analysis plays a crucial role in benefits management as it helps inform decisions regarding program effectiveness, cost management, and areas for enhancement. I regularly review metrics to ensure that our benefits packages meet the evolving needs of employees.

To stay updated on changes in employee benefits legislation, I actively participate in professional associations, attend workshops and seminars, and invest time in reading relevant publications. Networking with peers in the industry is also invaluable for sharing insights and best practices.