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Account Executive - SMB (India)

All roles at JumpCloud are Remote unless otherwise specified in the Job Description.


About JumpCloud

JumpCloud® delivers a unified open directory platform that makes it easy to securely manage identities, devices, and access across your organization. With JumpCloud®, IT teams and MSPs enable users to work securely from anywhere and manage their Windows, Apple, Linux, and Android devices from a single platform. JumpCloud® is IT Simplified.



About the Role:


Based on the success of JumpCloud, the SMB team works on smaller deals (200 employees and less) in new and existing market segments. We are looking for incredible talent to continue disrupting the directory space which is expected to experience 2.5x growth in the next few years!


We work in a Product Led Sales model serving IT professionals and business stakeholders to help them improve the security posture of their organization and to increase the effectiveness of their IT organization. The market we address is the commercial segment made of SMEs and companies up to a few thousands employees, many of which rely on their IT services partners to provide their Identity Access Management / Directory Services solution.  This is a unique opportunity to join a fast-growing sales team in the region, making an impact by contributing to building the partner / sales business across the region overall.  


Responsibilities:
  • Focus on new logo acquisition within a territory in the West India region 
  • Run the full sales cycle
  • Lead demonstrations with the assistance of pre-sales resources
  • Use tools such as Salesforce, Sales Navigator and Gong
  • Strategically prospect into CTOs, Engineering/IT Leaders, & technical end users
  • Convert inbound leads & BDR / SDR passes to closed opportunities
  • Convert leads generated by partners into closed won opportunities 
  • Collaborate with Marketing and other key stakeholders in programs and projects covering Partner/Channel enablement as well as Pipe Generation with partners
  • Do outbound and generate opportunities from your target list
  • Maintain knowledge of market conditions and competitive activities


Skills and Knowledge:
  • Experience selling technology solutions to SMB and midmarket firms
  • Experience selling via Google workspace partners and resellers 
  • Experience generating 3x to 4x pipelines for B2B sales dealsTechnology sales experience in B2B environment
  • Experience selling and prospecting to new customers
  • Experience following a defined sales processStrong interpersonal skills, presentation skills and ability to excel in a team oriented environment.
  • Strong written/verbal communications skills.
  • Experience using Salesforce.com for opportunity management and forecasting
  • Tremendous organizational skills and ability to perform in a high-volume, high-transactional environment.


Education and Experience:
  • Minimum 3 years sales experience selling a SaaS product preferred.
  • Exceptional track record of targeting and closing deals with small to medium enterprise customers.
  • BA or BS preferred.


Where you’ll be working/Location:

JumpCloud is committed to being Remote First, meaning that you are able to work remotely within the country noted in the Job Description.


This role is remote in the country of India. You must be located in and authorized to work in India to be considered for this role.


Language:

JumpCloud® has teams in 15+ countries around the world and conducts our internal business in English. The interview and any additional screening process will take place primarily in English. To be considered for a role at JumpCloud®, you will be required to speak and write in English fluently.  Any additional language requirements will be included in the details of the job description.


Why JumpCloud?  

If you thrive working in a fast, SaaS-based environment and you are passionate about solving challenging technical problems, we look forward to hearing from you! JumpCloud® is an incredible place to share and grow your expertise! You’ll work with amazing talent across each department who are passionate about our mission. We’re out of the box thinkers, so your unique ideas and approaches for conceiving a product and/or feature will be welcome. You’ll have a voice in the organization as you work with a seasoned executive team, a supportive board and in a proven market that our customers are excited about.  


One of JumpCloud®'s three core values is to “Build Connections.” To us that means creating " human connection with each other regardless of our backgrounds, orientations, geographies, religions, languages, gender, race, etc. We care deeply about the people that we work with and want to see everyone succeed." - Rajat Bhargava, CEO


Please submit your résumé and brief explanation about yourself and why you would be a good fit for JumpCloud®.  Please note JumpCloud® is not accepting third party resumes at this time.   


JumpCloud® is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.


Scam Notice:

Please be aware that there are individuals and organizations that may attempt to scam job seekers by offering fraudulent employment opportunities in the name of JumpCloud. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note that JumpCloud will never ask for any personal account information, such as credit card details or bank account numbers, during the recruitment process. Additionally, JumpCloud will never send you a check for any equipment prior to employment.


All communication related to interviews and offers from our recruiters and hiring managers will come from official company email addresses (@jumpcloud.com) and will never ask for any payment, fee to be paid or purchases to be made by the job seeker. If you are contacted by anyone claiming to represent JumpCloud and you are unsure of their authenticity, please do not provide any personal/financial information and contact us immediately at recruiting@jumpcloud.com with the subject line "Scam Notice"


#LI-Remote #BI-Remote

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What You Should Know About Account Executive - SMB (India), JumpCloud

Join the exciting team at JumpCloud as an Account Executive - SMB in Mumbai, India! This remote role offers the unique opportunity to make a significant impact within a fast-growing organization that simplifies IT management. At JumpCloud, we equip business leaders and IT professionals to securely manage users and devices from a single platform, ushering in a new era of identity and access management solutions. As part of our SMB team, you'll focus on driving new logo acquisition among small to medium enterprises, executing a full sales cycle while collaborating closely with our marketing and pre-sales teams. Your responsibilities will include strategically reaching out to key decision-makers in the IT domain, converting inbound leads, and closing opportunities generated by our partners. With over three years of experience in technology sales and a knack for creating strong customer connections, you’ll thrive in our dynamic environment. Sink your teeth into exciting challenges as you collaborate with innovative professionals who are all about pushing the boundaries of what’s possible in the tech space. If you have a strong track record of success in selling SaaS products and can navigate a high-volume sales environment, we want to hear from you. JumpCloud is committed to building connections and fostering an inclusive workplace where your ideas will not just be welcomed, but celebrated. Let’s simplify IT together and help organizations achieve their goals with confidence!

Frequently Asked Questions (FAQs) for Account Executive - SMB (India) Role at JumpCloud
What are the responsibilities of an Account Executive - SMB at JumpCloud?

As an Account Executive - SMB at JumpCloud, your responsibilities will include focusing on new client acquisition within West India, managing the full sales cycle, and leading product demonstrations. You'll engage with IT leaders and end-users to help them bolster their security measures while also converting inbound leads into closed opportunities. Collaborating with marketing and other stakeholders, you will help enable partners and generate new business. Your role is integral in driving JumpCloud's mission to simplify IT management for small to medium businesses.

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What qualifications does JumpCloud require for the Account Executive - SMB position?

To qualify for the Account Executive - SMB position at JumpCloud, candidates should have a minimum of 3 years of sales experience, particularly in selling SaaS products. A proven track record of targeting and closing deals with small to medium enterprises is essential. Strong interpersonal and communication skills, experience with Salesforce, and ability to operate in a high-volume sales environment are also critical for success in this dynamic role.

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What tools will I be using as an Account Executive - SMB at JumpCloud?

In your role as an Account Executive - SMB at JumpCloud, you will utilize a variety of sales tools including Salesforce for opportunity management, Sales Navigator for prospecting, and Gong for call analysis. These tools will help enhance your sales capabilities, allowing you to manage your pipeline efficiently, monitor performance metrics, and strategically connect with potential clients.

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How does JumpCloud define success for the Account Executive - SMB role?

Success as an Account Executive - SMB at JumpCloud is defined by your ability to effectively acquire new clients, increase closed opportunities, and contribute to our overall sales growth in the region. You should excel in networking and establishing strong relationships with key decision-makers, and ideally meet or exceed your sales targets through diligent prospecting and closing strategies. Your collaboration with marketing and partner management will also be vital in generating leads and fostering business growth.

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Can you describe the company culture at JumpCloud for the Account Executive - SMB role?

The company culture at JumpCloud is one that emphasizes connection, inclusion, and creativity. As an Account Executive - SMB, you'll be welcomed into an environment where innovative ideas are encouraged, and your unique contributions will be valued. The organization promotes a remote-first approach, empowering employees to perform their best work regardless of their location. With a strong focus on professional growth, the company fosters an atmosphere of collaboration and support among its teams.

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Common Interview Questions for Account Executive - SMB (India)
Can you describe your experience with SaaS sales in a B2B environment?

In your response, emphasize your previous roles in selling SaaS products, highlighting specific achievements such as meeting sales quotas or hitting pipeline targets. Discuss your understanding of the sales cycle and how you identify and connect with potential customers effectively.

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How do you handle rejection in sales?

Handling rejection is a crucial part of sales. Discuss your strategies for maintaining motivation and resilience, such as seeking feedback, analyzing lost opportunities, and adjusting your approach. Emphasize the importance of continuous learning and maintaining a positive mindset.

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Can you provide an example of a successful sales pitch you have delivered?

Share a specific example that outlines your preparation, the value proposition you presented, and how you addressed the client's concerns. Highlight the outcome, such as closing the deal or gaining valuable insights that improved your future pitches.

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What strategies do you use for prospecting new clients?

Discuss your multi-channel approach to prospecting, which might include social media, email campaigns, and networking events. Highlight tools or techniques you use to effectively identify and engage decision-makers within target accounts, and share any metrics to back up your successes.

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How do you prioritize your sales leads?

Talk about your method for categorizing leads based on criteria such as deal size, potential for growth, or urgency. Explain how you balance follow-ups with potential high-value clients alongside nurturing smaller leads, ensuring no opportunities are overlooked.

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What do you know about JumpCloud and its offerings?

Demonstrating knowledge about JumpCloud’s mission to simplify IT management and its unique product offerings shows your genuine interest. Discuss how the unified open directory platform addresses customers' identity and access challenges and how this benefits SMEs.

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Describe a time you collaborated with marketing to drive sales initiatives.

Provide an example where joint efforts with the marketing team resulted in successful campaigns or events. Mention specific outcomes and how the collaboration aligned your sales goals with marketing strategies to achieve higher engagement or booking rates.

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How do you approach a difficult negotiation?

In such negotiations, focus on your process and communication skills. Discuss the importance of understanding the client's needs and concerns, being flexible in your approach, and aiming for a win-win scenario to build long-term relationships.

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What are your long-term career aspirations in sales?

Share your interest in progressing within sales, whether that means becoming a sales leader or specializing in particular areas of technology sales. Highlight how the Account Executive - SMB role aligns with your career goals and how you plan to grow your skills.

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What role does customer feedback play in your sales process?

Explain the importance of customer feedback not only in refining your sales approach but also in shaping product development. Mention how incorporating feedback helps enhance customer relationships and retention.

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JumpCloud’s mission is to Make Work Happen®. That means empowering IT admins and connecting users to the IT resources they need via one secure identity, through a cloud directory service. Our guiding light is our customer. We work every day to mak...

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December 27, 2024

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