Medical Assistant, Optometry - East Portland Metro Area-Multiple Locations, Days, & Hours Available

As a Medical Assistant at our East Portland Optometry locations, you will have a variety of essential responsibilities including recording patients' medical and visual histories, performing various pre-tests like visual skills assessments and OCTs, managing doctor schedules, and assisting with therapeutic procedures. Your role will be critical in ensuring our patients receive the best optometric care and experience.

To become a Medical Assistant in Optometry at our Clackamas locations, candidates typically require a high school diploma or GED, along with relevant certifications. Experience in a healthcare setting, especially in optometry or ophthalmology, is highly valued. Strong organizational, communication, and interpersonal skills will also contribute to your success in this role.

Preparing for a Medical Assistant position in Optometry involves gaining a solid understanding of optometric procedures, familiarizing yourself with medical terminologies, and perhaps shadowing a professional in the field. Enhancing your customer service skills and getting certified in medical assistance can also give you a competitive edge when applying for roles in our Clackamas locations.

The work environment for Medical Assistants in East Portland is fast-paced and collaborative. You'll work closely with doctors, patients, and various healthcare departments, ensuring a seamless patient experience from check-in to treatment. Expect a supportive and friendly atmosphere that fosters teamwork and continuous learning.

As a Medical Assistant in Optometry at our clinics in Clackamas, you can expect a range of benefits that may include competitive salaries, health insurance, paid time off, and opportunities for continuing education and professional growth. We prioritize the well-being of our staff while fostering a collaborative and fulfilling work environment.

Highlight any relevant experiences where you directly interacted with patients, detailing the steps you took to ensure their comfort and understanding during appointments. It’s important to demonstrate your ability to create a friendly environment and your dedication to excellent patient care.

Employ a calm and empathetic approach, focusing on listening to the patient’s concerns first. Share an example of a previous situation, explaining how you resolved the issue and ensured the patient felt valued and cared for, while also following up appropriately with your team.

Discuss skills like attention to detail, proficiency in medical terminology, strong organizational abilities, and excellent interpersonal communication skills. Give examples of how you’ve applied these skills in your previous work to enhance patient care.

Explain your method for prioritizing tasks, focusing on the urgency and importance of various duties. Reference specific experiences where you balanced multiple responsibilities effectively, while maintaining high-quality patient care.

Showcase your knowledge about common optometric procedures, equipment, and patient care practices. Demonstrating your familiarity with OCTs, visual fields, and pre-test procedures reflects your preparedness for the role and eagerness to contribute to the team.

It's essential to discuss your understanding of HIPAA guidelines and the importance of preserving patient confidentiality. Share specific procedures you follow to ensure that sensitive information is secure, emphasizing your commitment to ethical practices.

Provide details of your previous experience with EMR systems, highlighting your proficiency in data entry and retrieval, as well as your familiarity with relevant software. Show your enthusiasm for utilizing technology to enhance patient care and streamline workflows.

Express your passion for eye care and your desire to make a positive impact on patients' lives. Share experiences that have motivated you to pursue this role and how you aim to contribute to the team’s mission at our Clackamas location.

Detail your approach to verifying information with patients, checking for discrepancies, and maintaining detailed records in EMR. Discuss the importance of accuracy in delivering quality patient care and follow-up assessments.

Describe your interpersonal skills and practices that help build rapport with patients. This might include active listening, empathy, and clear communication. Share anecdotes about how you’ve handled nervous patients or created a positive clinic atmosphere.