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Acct Rec Biller Collections

Minimum or Preferred QualificationsHS - High School Diploma or GED required. 2 years of Patient Financial Services Billing Experience or two years medical billing experience in a hospital and/or physician environment or equivalent combination of recent billing certification and experience required. For Employees in Long Term Care (LTC) Accounts Receivable Biller & Collection Clerk the following is preferred: Understanding of Benefit Verification and Insurance Determination requirements for Long Term Care, Skilled Nursing Facility, and MRU Services and Benefit. Knowledge of census management requirements including level of care determination, insurance coverage, plan set up, and authorization requirements upon admission and throughout the residents stay. Knowledge of changes to insurance coverage and authorization requirements impacted by Level of Care determination and utilization/exhaustion of covered days. Resident trust account requirements for deposits, disbursements and statement processing. Knowledge of Resident Admission agreement and ability to address inquiries from the resident and responsible parties regarding resident financial responsibility, billing statements, and resident trust accounts. Data Entry Alpha Numeric (Hard Copy) and Microsoft Excel 2000- Normal User Skills Test Required.StatusFull TimeShiftDaysScheduled Work Hours7a-3p; 7:30a-3:30p; 8a-4pSalary Range$20.17-$30.08 per hour *Wage will be determined based on factors such as candidate's experience, qualifications, internal equity, and any applicable collective bargaining agreement.*GradeC6PositionAcct Rec Biller CollectionsUnion Code28 - SEIU 1199 Kaleida PFS BusOfcClBi-Weekly Hours75Weekend/ Holiday RequirementNo Weekends or Holidays Required
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CEO of Kaleida Health
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Jody L. Lomeo
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$41948K
$62470K

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What You Should Know About Acct Rec Biller Collections, Kaleida Health

Join our dynamic team at a leading healthcare provider in Alabama as an Acct Rec Biller Collections! In this fast-paced role, you'll play a crucial part in managing patient accounts, ensuring accurate billing and collections, and providing exceptional support to our residents and their families. We are looking for someone with at least two years of experience in Patient Financial Services or medical billing, preferably in a hospital or physician environment. Your understanding of benefit verification and insurance determination for Long Term Care will be invaluable here, as you navigate the complexities of resident trust accounts and billing inquiries. With your adept data entry skills and proficiency in Microsoft Excel, you'll be a key player in our operations. This full-time position offers a stable daytime schedule without the need for weekend or holiday shifts, allowing you to strike that work-life balance. If you're ready to make a difference, we offer a competitive pay range of $20.17 to $30.08 per hour, with opportunities for growth and development. Don't miss out on the chance to contribute to a dedicated team while advancing your career in healthcare billing!

Frequently Asked Questions (FAQs) for Acct Rec Biller Collections Role at Kaleida Health
What are the primary responsibilities of an Acct Rec Biller Collections at our Alabama location?

The Acct Rec Biller Collections at our Alabama location will handle vital tasks such as managing and overseeing patient billing accounts, ensuring accuracy in billing statements, and addressing any inquiries relating to financial responsibilities. Additionally, you will verify insurance benefits, determine patient eligibility for services, and maintain resident trust accounts effectively. Providing top-notch support to both the residents and their families is central to the role, making your interpersonal skills instrumental in delivering great service.

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What qualifications are required for the Acct Rec Biller Collections position?

To qualify for the Acct Rec Biller Collections position, candidates must possess a high school diploma or GED. A minimum of two years of experience in Patient Financial Services or medical billing in a hospital or physician's office is essential. Preference will be given to those with experience in Long Term Care, including knowledge of benefit verification, insurance determination, and resident financial management. Strong data entry skills and familiarity with Microsoft Excel are also important.

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Is previous experience in Long Term Care necessary for the Acct Rec Biller Collections role?

While it is preferred, previous experience in Long Term Care is not strictly necessary for the Acct Rec Biller Collections role. However, having a solid understanding of benefit verification, insurance determination related to skilled nursing facilities, and the related processes will give you an edge and help you succeed in the position.

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What is the work schedule for the Acct Rec Biller Collections position in Alabama?

The Acct Rec Biller Collections position in Alabama follows a full-time schedule with daytime hours, typically ranging from 7:00 AM to 4:00 PM. This includes shifts like 7:30 AM to 3:30 PM or 8:00 AM to 4:00 PM. Importantly, there are no weekend or holiday shifts required, allowing you to enjoy your evenings and weekends off.

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What is the salary range for the Acct Rec Biller Collections role?

The salary range for the Acct Rec Biller Collections role is between $20.17 and $30.08 per hour. The exact wage will depend on various factors, including your experience, qualifications, and internal equity. Join us to explore a rewarding career with competitive pay and potential for growth!

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Common Interview Questions for Acct Rec Biller Collections
Can you explain your experience with medical billing and patient accounts?

When answering this question, highlight your specific roles in medical billing, detail how you managed patient accounts, and emphasize any interactions you had with insurance companies. Include metrics or achievements that demonstrate your efficiency and success in handling various billing tasks.

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How do you handle discrepancies in billing?

Discuss your approach to resolving billing discrepancies by outlining steps such as reviewing account records, communicating with patients or insurance providers, and how you work to correct errors efficiently. Emphasize your detail-oriented nature and problem-solving skills.

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What strategies do you use to ensure timely collections?

Here, focus on your proactive approach by discussing strategies like regular follow-ups with patients, maintaining accurate records, and establishing clear communication to remind patients of due payments. Providing examples of successful collection efforts adds credibility.

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How do you stay updated on changes in insurance policies?

Talk about your commitment to ongoing learning through industry newsletters, participating in webinars, or maintaining memberships in relevant professional organizations. Share how you apply new knowledge to your work for greater accuracy.

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Describe a challenging situation you faced in billing and how you resolved it.

Prepare to narrate a specific instance, detailing the challenge, your thought process, actions taken, and the resolution. This showcases your analytical skills and ability to navigate difficulties under pressure.

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What software are you familiar with for billing and collections?

Be ready to mention any specific billing software you've used, along with your proficiency level. Discuss your adaptability to learn new systems quickly, which is essential in a tech-driven environment.

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How do you manage a high volume of accounts while maintaining accuracy?

Explain your time management strategies, including prioritizing tasks and using checklists to ensure no details are overlooked. Talk about how you keep organized and your commitment to quality over quantity.

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Can you provide an example of how you educate patients about their billing statements?

Your answer should illustrate your communication skills. Share an instance where you explained complex billing information clearly to a patient, allowing them to feel informed and comfortable with their financial responsibilities.

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What do you know about the role of benefit verification in collections?

Highlight your understanding of benefit verification's importance in the billing process. Discuss how it affects collections and the need for accuracy in this area to prevent discrepancies in patient accounts.

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Why do you want to work as an Acct Rec Biller Collections for our company?

Research the company beforehand, so you can discuss specific reasons reflecting their values, mission, or work culture that resonate with your career aspirations. This personal touch shows your genuine interest in the role.

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Kaleida Health provides a kaleidoscope of services to residents of western New York. The health system operates five acute care hospitals including Buffalo General Hospital (its largest facility with about 510 beds), The Women & Children's Hospita...

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Full-time, on-site
DATE POSTED
December 16, 2024

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