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Operations Supervisor


Job Overview:

Operations Production Supervisor - Essex Junction, VT

 

As a Operations Production Supervisor you are responsible for overall operating performance of the Keurig Dr Pepper processing operations. You will work with the team to streamline efficiency of coffee flow with emphasis on safety, quality, delivery, and improving financial results.

 

Shift & Schedule: This is a full time position on our Nights N1 shift working 6:00pm to 6:15am Monday - Wednesday with alternating Thursdays. Flexibility to work overtime, weekends and holidays as scheduled is required.

 

Compensation: This is an exempt, salaried position paid on a biweekly cycle. Compensation is flexible and determined by the candidate's experience level.

 

What you will do:

  • Ensures a safe workplace is maintained and there is a safety mindset in all things we do.
  • Supervise up to 20 or more production employees.
  • Hires, schedules and supervises full time staff and additional temporary staff.
  • Follows all policies, ergonomic standards and safety requirements directed by Keurig Dr Pepper and the department.
  • Oversees all process documentation and training program procedures to assure consistency of operational tasks, and the safety and cleanliness of the workplace
  • Ensures a quality product is being produced and all quality processes are being followed.
  • Works directly with Quality Control, Engineering, Maintenance, and Facilities on projects to improve quality, streamline efficiencies and reduce operating expenses
  • Tracks productivity for measured shift efficiency and improvement
  • Operates at or below the budgeted cost for production utilizing lean manufacturing procedures and cross training
  • Oversees adherence to inventory control procedures to ensure inventory accuracy goals are constantly achieved
  • Performs timely quarterly and annual reviews for all front line Keurig Dr Pepper staff
  • Responsibility to report food safety, quality and regulatory compliance to plant or division personnel with authority to initiate action.
  • Responsible for ensuring the production of a safe, wholesome and quality product and requires trained designees when applicable
  • Performs other duties as requested by management

Total Rewards:

Where Applicable:

  • Benefits eligible day one!!
  • Benefits, subject to election and eligibility: Medical, Dental, Vision, Disability, Paid Time Off (including paid parental leave, vacation, and sick time), 401k with company match, Tuition Reimbursement, and Mileage Reimbursement
  • Annual bonus based on performance and eligibility

Requirements:
  • H.S. Diploma Required, Bachelor Degree in a related field preferred
  • Minimum of 2 years' supervisory level experience in a manufacturing environment, preferably in the food and beverage industry, preferred
  • Experience with lean manufacturing, pull and visual systems and clear understanding of TQM and use of tools and data for problem solving, decision making and continuous improvement preferred
  • Proficiency with Microsoft Office Suite, specifically Excel and Word with demonstrated knowledge of productivity tracking
  • Experience with SAP or similar system preferred
  • Must be comfortable developing and conducting group presentations to employees and management
  • Provides current, direct, complete and “actionable” positive and corrective feedback to others

Company Overview:

 

Keurig Dr Pepper (NASDAQ: KDP) is a modern beverage company with a bold vision built to deliver growth and opportunity. We operate with a differentiated business model and world-class brand portfolio, powered by a talented and engaged team that is anchored in our values. We work with big, exciting beverage brands and the #1 single-serve coffee brewing system in North America at KDP, and we have fun doing it! 

 

Together, we have built a leading beverage company in North America offering hot and cold beverages together at scale . Whatever your area of expertise, at KDP you can be a part of a team that’s proud of its brands, partnerships, innovation, and growth. Will you join us? 

 

We strive to be an  employer of choice , providing a culture and opportunities that empower our team of ~28,000 employees to grow and develop. We offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development, while ensuring you feel valued, inspired and appreciated at work.  

 

Keurig Dr Pepper is an equal opportunity employer and affirmatively seeks diversity in its workforce. Keurig Dr Pepper recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law.  

Average salary estimate

$65000 / YEARLY (est.)
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$50000K
$80000K

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What You Should Know About Operations Supervisor, Keurig Dr Pepper

Join Keurig Dr Pepper as an Operations Supervisor in Essex Junction, VT, where you can truly make a difference in our beverage processing operations! In this full-time role, you'll be at the helm, leading up to 20 production employees while ensuring our operations run smoothly, safely, and efficiently. Your leadership will help streamline our coffee flow and improve overall performance by focusing on safety, quality, delivery, and financial results. Working from 6:00 PM to 6:15 AM from Monday to Wednesday, with some alternating Thursdays, you'll need to have a flexible approach to tackle overtime, weekends, and holidays as needed. As an Operations Supervisor, you’ll not only supervise daily operations but also be deeply involved in hiring, training, and guiding your team to achieve set goals. You'll collaborate closely with Quality Control, Engineering, and Maintenance to enhance product quality and reduce operating costs. Plus, your knack for problem-solving using lean manufacturing practices will be vital. Enjoy a comprehensive benefits package right from day one, including medical, dental, and paid time off. Keurig Dr Pepper values its staff and is committed to supporting your professional development while creating an inclusive, engaging workplace. If you are excited about a career with a leading beverage company and are ready to lead a talented team, come join us at Keurig Dr Pepper!

Frequently Asked Questions (FAQs) for Operations Supervisor Role at Keurig Dr Pepper
What are the main responsibilities of an Operations Supervisor at Keurig Dr Pepper?

As an Operations Supervisor at Keurig Dr Pepper, your primary responsibilities will include overseeing the operational performance of processing operations, supervising a team of production employees, ensuring compliance with safety and quality standards, and collaborating with other departments to enhance product quality and operational efficiency.

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What qualifications are required for the Operations Supervisor position at Keurig Dr Pepper?

For the Operations Supervisor role at Keurig Dr Pepper, a high school diploma is required, while a Bachelor’s Degree in a related field is preferred. You should have a minimum of 2 years of supervisory experience in a manufacturing environment, ideally in the food and beverage industry, along with skills in lean manufacturing and proficiency in Microsoft Office, particularly Excel and Word.

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What shift does the Operations Supervisor role at Keurig Dr Pepper involve?

The Operations Supervisor position at Keurig Dr Pepper is a full-time role that typically follows a Nights N1 shift, running from 6:00 PM to 6:15 AM, Monday through Wednesday, with some alternating Thursdays. Flexibility for overtime, weekends, and holidays is essential.

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What benefits does Keurig Dr Pepper offer to Operations Supervisors?

Keurig Dr Pepper offers a comprehensive benefits package to Operations Supervisors that includes medical, dental, vision, disability coverage, paid time off (including parental leave), a 401(k) plan with company match, tuition reimbursement, and mileage reimbursement, effective from day one!

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How does the Operations Supervisor at Keurig Dr Pepper contribute to quality control?

In the role of Operations Supervisor at Keurig Dr Pepper, you will play a crucial role in ensuring a quality product is produced by overseeing adherence to quality processes and working collaboratively with Quality Control and other departments to implement improvements that enhance both quality and efficiency.

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Common Interview Questions for Operations Supervisor
Can you describe your experience in supervising a manufacturing team?

In an interview, share specific examples of past experiences where you successfully led a team in a manufacturing setting. Include how you addressed challenges, improved team performance, and ensured adherence to safety and quality protocols. It's important to highlight your supervisory techniques and how you motivate your team.

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How do you ensure safety in the workplace?

Discuss your methods for promoting safety, such as conducting regular safety training, ensuring compliance with safety standards, and fostering a culture of safety within the team. Illustrate your answer with examples of initiatives you've implemented to enhance workplace safety.

Join Rise to see the full answer
What strategies do you use for lean manufacturing?

Explain your experience with lean manufacturing techniques and how you have applied them in past roles. Speak about specific tools and methodologies you've used, such as Value Stream Mapping or 5S, and how these strategies have led to enhanced productivity and reduced waste.

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How do you handle conflicts within your team?

Share an example of a conflict you've faced in supervising a team and how you resolved it. Emphasize your communication skills, conflict resolution strategies, and commitment to maintaining a positive team environment.

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What methods do you utilize for tracking productivity?

Discuss the systems or software you have used for productivity tracking, such as SAP or Excel. Explain how you analyze data to identify areas for improvement and how you communicate these findings to your team to drive performance.

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Can you give an example of a successful project you managed?

Provide a detailed account of a project where you led a team to achieve specific goals. Highlight your planning, execution, and leadership skills, and focus on the outcomes and improvements realized from the project.

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What role do you think communication plays in your position?

Stress the importance of clear communication in leading a team effectively. Discuss how you keep your team informed, encourage feedback, and promote an open communication culture to enhance teamwork and operational outcomes.

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How would you approach training new employees?

Describe your approach to onboarding and training new staff. Highlight your development of training programs, the importance of hands-on learning, and how you ensure that all team members are well-prepared to perform their roles.

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What is your experience with conducting performance reviews?

Detail your process for conducting performance reviews, emphasizing how you set objectives, provide constructive feedback, and develop improvement plans. Discuss the importance of these reviews for staff development and motivation.

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How do you manage multitasking during a busy shift?

Give examples of how you prioritize tasks and delegate responsibilities effectively during hectic times. Discuss techniques you use to maintain focus and ensure that operational priorities are met without compromising safety or quality.

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Keurig Dr Pepper (KDP) is a leading beverage company in North America, with annual revenue of more than $14 billion and approximately 28,000 employees. KDP holds leadership positions in liquid refreshment beverages, including soft drinks, specialt...

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DATE POSTED
April 19, 2025

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