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Growth Product Manager

An ideal member of the product team likes to roll their sleeves up and dive in. You might conduct user interviews, dig in the database, wireframe in Miro, and dogfood the latest mobile app release, all before lunch. Because you're passionate about solving deeply personal financial problems for consumers, you will do whatever it takes to find the right solutions. You'll also work collaboratively within your dedicated product team that includes design and engineering, as well as cross-functionally with marketing, legal, operations, leadership and whoever else you need to get it done. You won't stop until the data tells you it's right.

This is a full-time position in our San Francisco HQ with benefits and equity in a fast-moving and fast-growing environment that will help you grow your abilities and career as you help build a better ecosystem of credit for our customers.

What you can expect in this role:

  • Look deeply at the data and talk to users to find what engages them and create engagement loops using content and experiences that leverage product, comms and alert touch points.

  • Constantly develop and experiment on experiences and types of content that will keep users hooked. 

  • Drive strategic insights that shape roadmaps for engineering, design and marketing using data and user stories to build conviction.

  • Explore our data and users to create interesting segments and relevant insights and content to drive a virtuous loop of engagement.

  • Take direction from leadership regarding the key objectives your team needs to drive, but outline a roadmap with your product team to achieve successful outcomes, together.

  • Drive the discovery process to form a deep understanding of our users and to uncover the products and features that will best empower those consumers.

  • Reach beyond instinct alone to capture and analyze the right data to allow you to make the most informed decisions as you continue to evolve your approach.

  • Champion your products within your team, across the company, and with consumers.

What will help make you successful:

  • Excellent writing and communication skills to communicate both with users and internally to drive strategy, learning and iteration.

  • Readiness to roll up your sleeves in all parts of the content journey from copy to setting up comms and product touch points to measuring and interpreting results.

  • Extremely data driven and constantly looking for the “why” behind the data to understand what drives user behaviors and explains metric patterns. Pulling the data yourself is a strong plus.

  • You have empathy for consumers and a passion for solving consumer problems in new and innovative ways.

  • You feel comfortable in the driver's seat and have a natural way of knowing how to get to the destination, but also know when it's time for others to drive.

  • You've worked on successful digital consumer products for at least 2 years, preferably in a fast-paced startup environment.

  • You can wear as many hats as necessary including marketer, researcher, interface designer, analyst, and friend.

  • An interest in and/or history working on modern consumer financial tools and products, with your own perspective on how best to innovate in this space

About Kikoff:

Kikoff is a personal finance platform designed to help millions of underserved Americans achieve financial wellness. Our mission is to provide refreshingly fair, effective, and simple pathways for everyday people to meet their financial goals. We design financial products that simplify credit building so our users can reach their financial goals. Kikoff is a Series B company and has raised over $42 million in total funding. Investors include Portage Ventures, Lightspeed Venture Partners, GGV, Coatue, Core Innovation Capital, and basketball star Stephen Curry. Kikoff was founded in 2019 and is headquartered in San Francisco with an office in Reno.

Why Kikoff:

This is a consumer fintech startup, and you will be working with serial entrepreneurs who have built strong consumer brands and innovative products. We are backed by some of Silicon Valley’s top VCs. We value extreme ownership, clear communication, a strong sense of craftsmanship, and the desire to create lasting work and work relationships. Yes, you can build an exciting business AND have real-life real-customer impact.

🏥 Medical, dental, and vision coverage - Kikoff covers the full cost of health insurance for the employee!

📈 Stock Options

🏝 Generous flexible vacation policy to help you recharge

💰US salary range for this full-time position consists of base + equity + benefits

Our salary ranges are determined by role and experience:

160k - 260k base + equity

Regular team building events to help you get to know the Kikoff team and soo much more!

Visa sponsorship available: Kikoff is willing to provide sponsorship for H1-B visas and U.S. green cards for exceptional talent.


Equal Employment Opportunity Statement 

Kikoff Inc. is an equal opportunity employer. We are committed to complying with all federal, state, and local laws providing equal employment opportunities and considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Please reference the following information for more information:

https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf 

If you need reasonable accommodation for a job opening please connect with us at talent@kikoff.com and describe the specific accommodation requested for a disability-related limitation. Reasonable accommodations are modifications or adjustments to the application or hiring process that would enable you to fully participate in that process.

San Francisco Fair Chance Ordinance

Pursuant to the San Francisco Fair Chance Ordinance, Kikoff will consider for employment qualified applicants with arrest and conviction records.

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Average salary estimate

$210000 / YEARLY (est.)
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$160000K
$260000K

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What You Should Know About Growth Product Manager, Kikoff

Are you ready to make a meaningful impact at Kikoff as a Growth Product Manager? Based in the vibrant city of San Francisco, our team is looking for someone just like you who thrives on rolling up their sleeves and diving into the details! Your day-to-day will be a mix of conducting engaging user interviews, analyzing data, wireframing new ideas, and even testing out our latest mobile app features. Your passion for solving real-life financial challenges will be your guiding star as you collaborate with multidimensional teams including design, engineering, and marketing. You'll be the kind of person who doesn't stop until the data says you're on the right track. The role offers a fantastic opportunity to grow alongside a fast-paced company that prioritizes innovation and customer experience. You’ll create engagement loops through captivating content and insightful experiences while diving deep into user behaviors to shape our product roadmap. To be successful in this role, you'll need strong communication skills; a knack for data-driven decision-making; and the ability to empathize with our users’ financial journeys. If you've got a background in developing digital consumer products and a curious mind always looking for better solutions, then Kikoff is calling your name. Join our mission to empower underserved Americans on their path toward financial wellness, all while enjoying competitive benefits and a vibrant work environment at our San Francisco HQ!

Frequently Asked Questions (FAQs) for Growth Product Manager Role at Kikoff
What are the main responsibilities of a Growth Product Manager at Kikoff?

As a Growth Product Manager at Kikoff, your primary responsibilities will include conducting user interviews to gather insights, analyzing data to identify engagement patterns, and collaborating cross-functionally with teams like engineering and marketing. You'll drive the discovery process by understanding user needs, and you will leverage data to inform your team’s roadmap and deliver compelling user experiences.

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What qualifications are required for the Growth Product Manager position at Kikoff?

To qualify for the Growth Product Manager role at Kikoff, candidates should have at least 2 years of experience working on successful digital consumer products, ideally within a fast-paced startup environment. Strong communication skills, data-driven decision-making abilities, and a passion for solving consumer problems are also essential. Familiarity with modern consumer financial tools is a plus!

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How does Kikoff support its Growth Product Managers in their personal and professional development?

Kikoff is dedicated to fostering the growth of its employees through a supportive culture and comprehensive benefits. As a Growth Product Manager, you’ll have the opportunity to work closely with experienced professionals, participate in regular team-building events, and access flexible vacation policies. The environment encourages continuous learning and experimentation, allowing you to advance your skills while making an impact.

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What is the work environment like for a Growth Product Manager at Kikoff?

The work environment at Kikoff is dynamic and collaborative. As a Growth Product Manager, you'll be part of a dedicated product team that emphasizes clear communication and teamwork across various departments. With a focus on innovation, the culture encourages open dialogue, experimentation, and shared ownership of projects, all aimed at creating a better financial ecosystem for our customers.

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What makes Kikoff an attractive workplace for a Growth Product Manager?

Kikoff offers an attractive workplace for Growth Product Managers due to its mission-driven approach, innovative products, and a strong backing from top Silicon Valley investors. Employees enjoy competitive base salaries, equity, comprehensive health benefits, and a culture that values extreme ownership and craftsmanship. The opportunity to create real customer impact in the fintech space makes Kikoff a unique and fulfilling place to work.

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Common Interview Questions for Growth Product Manager
What strategies would you employ as a Growth Product Manager to drive user engagement?

To drive user engagement, I would focus on creating personalized experiences through user segmentation, conduct A/B tests to identify what resonates best, and leverage analytics to derive insights. Additionally, I'd continuously gather feedback through user interviews to refine the products and adapt strategies based on user behavior.

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Can you describe a time when you used data to inform a product decision?

In my previous role, I noticed a drop in user engagement metrics. I pulled the data to identify the specific features users were utilizing the most. By analyzing feedback and engagement patterns, I proposed optimizing the user interface of the features that received inadequate interaction, leading to a significant increase in overall engagement post-launch.

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How would you approach cross-functional collaboration at Kikoff?

Cross-functional collaboration is essential, especially as a Growth Product Manager. I would prioritize open communication with teams, aligning everyone's goals with the user's needs. I see frequent check-ins and use collaborative tools to ensure transparency and shared responsibility in achieving our objectives.

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What methods do you use to conduct user interviews effectively?

To conduct effective user interviews, I prepare open-ended questions that allow users to share their thoughts freely. I create a comfortable environment for them to express their opinions, and I actively listen to identify pain points and gather qualitative data that guides product development.

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How do you measure the success of a product feature you've implemented?

I measure the success of a product feature through a combination of quantitative metrics such as engagement rates, retention, and customer satisfaction scores, alongside qualitative feedback from user interviews. Setting clear KPIs beforehand also helps in assessing if the feature meets the intended goals.

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Describe your experience in creating product roadmaps.

My experience in creating product roadmaps involves balancing user feedback, strategic objectives, and available resources. I prioritize features based on user impact and potential ROI, regularly updating the roadmap as new insights emerge and collaborating with stakeholders to keep everyone aligned.

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What challenges have you faced as a Growth Product Manager, and how did you overcome them?

One challenge I faced was resistance to change when implementing a new feature. I addressed this by gathering user feedback and presenting data that showcased the benefits. I also involved the team early in the design process to foster ownership and buy-in, which ultimately led to a successful rollout.

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How do you keep up with trends in the consumer fintech space?

I keep up with trends in the consumer fintech space by following industry leaders through blogs, podcasts, and social media, actively network with professionals in the field, and participate in webinars and conferences. This helps me stay informed about emerging technologies and shifts in consumer behavior.

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Why is empathy important in product management?

Empathy is crucial in product management because it drives a deeper understanding of the user’s needs and challenges. By empathizing with users, I can create products that resonate on a personal level, ensuring that we’re not just solving problems superficially but truly enhancing their experiences.

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What tools do you find most helpful in your product management role?

I find tools like JIRA and Trello invaluable for project management, while analytics platforms like Amplitude help me understand user engagement deeply. For collaboration and wireframing, I enjoy using Miro and Figma, which facilitate creative brainstorming and clear communication across teams.

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Kikoff is a personal finance platform offering credit-building solution. The company headquartered in San Francisco aims to provide fair, effective, and simple pathways to meet your financial goals.

46 jobs
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BADGES
Badge Women LedBadge ChangemakerBadge Flexible CultureBadge Future MakerBadge Rapid Growth
CULTURE VALUES
Inclusive & Diverse
Startup Mindset
Collaboration over Competition
Growth & Learning
Mission Driven
Passion for Exploration
Rapid Growth
Customer-Centric
Transparent & Candid
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
December 28, 2024

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