Growth Executive (NYC)

As a Growth Executive at Narmi, your primary responsibilities include developing strategic relationships with C-level executives, managing the sales process from initiation to close, generating qualified demos through outbound efforts, and collaborating with the marketing team to reach over 11,500 financial institutions. Furthermore, you will be instrumental in upselling initiatives, enhancing client relationships, and leveraging CRM tools to track potential customers effectively.

To qualify for the Growth Executive role at Narmi, you should have 4-6 years of direct sales experience in the enterprise SaaS space, particularly with community financial institutions. You must demonstrate a proven track record in building a sales pipeline, successfully negotiating deals, and managing relationships with C-Suite stakeholders. Strong communication skills and the ability to grasp complex industry concepts are also essential.

Narmi emphasizes a consultative sales approach. As a Growth Executive, you will focus on understanding client needs and conveying the significant value of the Narmi One solution. By developing trust-based relationships and providing tailored solutions, you'll help community financial institutions to realize their digital transformation goals, thereby ensuring long-term client satisfaction and loyalty.

As a Growth Executive at Narmi, you'll be part of a dynamic Growth Team comprising Sales Development Representatives, Directors of Growth, Sales Engineers, and others. This collaborative environment encourages the sharing of ideas and strategies to effectively grow the adoption of Narmi’s platform in the financial industry.

The expected annual base salary for a Growth Executive at Narmi ranges from $85,000 to $130,000. Alongside the base salary, you will also be eligible for performance-based cash and equity bonuses, as well as an equity option grant, ensuring a competitive total compensation package.

When discussing your sales process for an enterprise SaaS product, be sure to outline your approach from lead generation to closing the deal. Highlight how you identify potential clients, build and nurture relationships, conduct demos, handle objections, and ultimately negotiate terms to secure the sale. This showcases your structured approach and effectiveness in driving sales.

Building relationships with C-level executives involves strategic networking and establishing trust. Discuss how you research your prospects, customize your outreach, and leverage mutual connections. Emphasize your ability to listen actively to their needs and provide tailored solutions that demonstrate your understanding of their industry challenges.

For prospecting new clients, I utilize a combination of outbound outreach strategies, leveraging LinkedIn for networking, and targeted research to identify potential opportunities. I also prioritize follow-ups and personalized communication to engage prospects effectively. Discussing metrics or successes in your prospecting efforts can further demonstrate your effectiveness.

When asked about a successful negotiation, outline the context, your approach, and the outcome. Emphasize your ability to understand the other party's needs, find common ground, and work toward a win-win situation. This will highlight your negotiation skills and capacity to close significant deals.

Managing a sales pipeline effectively involves regular updates to your CRM, clear categorization of leads by their stage in the sales process, and setting reminders for follow-ups. Discuss how you analyze your pipeline data to identify bottlenecks and adjust your strategies accordingly. Consistency and attention to detail are critical here.

When evaluating performance, I prioritize metrics such as monthly sales revenue, conversion rates, customer acquisition costs, and the lifetime value of clients. These indicators provide insights into both my performance and how well I am contributing to the overall goals of the organization.

Discussing a specific instance where you collaborated with cross-functional teams, such as marketing or product, emphasizes your teamwork skills. Describe the goals, how you communicated, and the results achieved, showcasing your ability to work across departments to drive successful outcomes.

Staying motivated during challenging sales cycles requires a positive outlook, setting smaller achievable goals, and focusing on learning from each interaction. Describe any personal techniques you have for maintaining resilience and drive, such as seeking feedback, connecting with peers for support, or maintaining a consistent routine.

When discussing what makes Narmi's platform unique, highlight its integrated nature and the essential solutions it offers to community financial institutions. Try to provide specific examples of how these features enhance customer experience and operational efficiency, showing that you’ve done your homework on the company and its offerings.

In discussing the biggest challenges facing community financial institutions, address factors like competition from larger banks and fintechs, the need for digital transformation, and evolving consumer expectations. This demonstrates not only your industry knowledge but also your capacity to align Narmi’s solutions with potential clients' needs.