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Affiliate and Influencer Marketing Manager

About UsKiwiCo is an innovative eCommerce company that sparks kids’ creativity and curiosity through offline and online materials and inspiration. We offer kids a delightful, engaging way to explore, create, and learn. Our core offering is a subscription service. We design and deliver awesome hands-on projects to kids. We also manage an e-commerce storefront and content platform. We take great pride and ownership in the products we build and in the community of parents and kids we serve. Our office is located in Mountain View, within walking distance to the Caltrain station. Currently, we work a hybrid schedule of Tuesday and Wednesday in-office and remote work the rest of the week.As the Affiliate and Influencer Marketing Manager, you will own both the affiliate and influencer marketing channels. You will maintain and grow our affiliate portfolio, with a particular focus on upper funnel affiliates. You will also lead strategy and execution for influencers, one of the largest and highest growth potential acquisition marketing channels at KiwiCo.This position reports directly to the Head of Acquisition Marketing and works closely with the rest of the growth team at KiwiCo. This role also involves high visibility projects working directly with the executive team.Who You Are And What You'll Do:• Affiliates:• Oversee our existing affiliate program, focusing on building and nurturing connections to expand our network.• Foster positive relationships with key affiliates, providing support and addressing concerns to maintain loyalty.• Collaborate with KiwiCo design team to develop and manage affiliate assets such as banners and email templates.• Monitor key metrics and work closely with our affiliates to ensure they have the tools and support needed to enhance their performance. Identify and reach out to content creators who resonate with our mission, bringing them into the KiwiCo affiliate program.• Expertise with affiliate budgeting and spend forecasting.• Regularly report on key performance indicators (KPIs) and adjust strategies based on data-driven insights to deliver on company goals.• Influencers:• Lead Influencer marketing strategy and execution, with the support of our influencer marketing agency.• Research and identify influencers across various platforms (primarily YouTube, TikTok and Instagram) that align with KiwiCo’s target audience and values. Negotiate contracts and partnerships, ensuring mutual benefit and clear deliverables.• Work cross functionally with the brand marketing team to develop influencer campaign briefs including defined deliverables, KPIs and messaging requirements.• Collaborate with influencers to create authentic, on-brand content that resonates with their audience while meeting campaign objectives. Provide clear and actionable creative feedback and content hooks. Ensure accuracy, compliance, and alignment with brand guidelines.• Analyze the performance of influencer campaigns, including engagement metrics (likes, shares, comments) and ROAS. Recommend strategies for optimizing future campaigns based on data driven insights.• Manage the influencer marketing budget, ensuring cost-effectiveness and maximizing campaign impact. Track spending and ensure all influencer agreements are within budget.• Recommend creative campaign ideas to take advantage of social media and customer trends. Maintain key knowledge and best practices of various social media platforms with a focus on YouTube, TikTok and Instagram.• Build direct relationships with our largest influencers so that we can organically capture opportunities to work together that are authentic and will resonate well with the influencer’s audience.Required Qualifications:• 5-7 years of experience, 3+ years dedicated to affiliate marketing.• Experience with an affiliate platform. Commission Junction preferred.• Strong strategic thinking and analytical skills, with the ability to translate data insights into actionable marketing strategies.• Excellent written and verbal communication skills, with a talent for building strong relationships with influencers, creators, and internal teams.• Ability to work in a fast-paced environment, manage multiple projects simultaneously, and adapt to changing priorities.• Data-driven mindset, with the ability to track, analyze, and optimize campaign performance.• Creativity and a keen eye for content that resonates with specific audiences.• Present and report on campaign performance, trends, and recommendations to key stakeholders, including senior leadership. Monitor and harness industry trends, staying up to date on emerging platforms, shifts in the creator and influencer landscape, competitive activity and channel best practices.• BS/BA in related discipline.If you’re passionate about delivering innovative, delightful, and enriching products and experiences for kids, we’d love to hear from you.DiversityKiwiCo is committed to creating a diverse environment and is proud to be an equal opportunity employer. Individuals seeking employment at KiwiCo are considered without regard to race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, physical or mental disability, marital status, veteran or military status, or any other legally protected category.For the health and safety of our employees, proof of Covid -19 vaccination will be required for all employees who will be at KiwiCo Mountain View. KiwiCo will make reasonable accommodations to this policy for sincerely held religious beliefs and medical reasons on a case-by-case basis. This will not impact the consideration of your candidacy.
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What You Should Know About Affiliate and Influencer Marketing Manager, KiwiCo

At KiwiCo, we're on a mission to spark creativity and curiosity in kids through engaging hands-on projects, and we're looking for an Affiliate and Influencer Marketing Manager to join our vibrant team in Mountain View, CA. In this role, you’ll be the lifeline for our affiliate and influencer channels, focusing on developing strategies to attract and grow our network of affiliates while also leading our influencer marketing campaigns. You’ll collaborate closely with our creative and marketing teams to craft compelling content that resonates with our community. With a significant focus on upper funnel affiliates, you will build strong relationships, provide ongoing support, and leverage data-driven insights to enhance performance. Your work will involve identifying promising influencers on platforms like YouTube, TikTok, and Instagram, negotiating contracts, and creating authentic partnerships that align with our brand and mission. If you’re passionate about connecting with people and brands and have a flair for strategic marketing, you’ll thrive in this energetic environment at KiwiCo. We take pride in offering a flexible hybrid work schedule, allowing you to balance your professional and personal life while being part of a team that values creativity and collaboration.

Frequently Asked Questions (FAQs) for Affiliate and Influencer Marketing Manager Role at KiwiCo
What are the key responsibilities of the Affiliate and Influencer Marketing Manager at KiwiCo?

The Affiliate and Influencer Marketing Manager at KiwiCo is responsible for managing and expanding our affiliate program and leading influencer marketing strategies. This includes maintaining relationships with key affiliates, developing marketing assets, overseeing influencer partnerships, and analyzing campaign performance to optimize future strategies.

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What qualifications do I need to be an Affiliate and Influencer Marketing Manager at KiwiCo?

To qualify for the Affiliate and Influencer Marketing Manager position at KiwiCo, you should have 5 to 7 years of experience, with at least 3 years focused on affiliate marketing. Strong analytical skills, excellent communication abilities, and proficiency with affiliate marketing platforms, preferably Commission Junction, are essential. A Bachelor’s degree in a related discipline is required.

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How does the Affiliate and Influencer Marketing Manager contribute to KiwiCo's growth?

The Affiliate and Influencer Marketing Manager at KiwiCo plays a crucial role in driving growth by developing effective partnerships with affiliates and influencers, fostering positive relationships, and creating data-driven strategies. By leveraging each channel’s potential, this role significantly increases brand awareness and customer acquisition.

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What does a typical day look like for the Affiliate and Influencer Marketing Manager at KiwiCo?

A typical day for the Affiliate and Influencer Marketing Manager at KiwiCo includes overseeing affiliate relationships, monitoring performance metrics, collaborating with design teams on marketing assets, meeting with influencers to discuss campaign strategies, and conducting performance analysis to provide insights to improve future marketing efforts.

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What kind of work environment can I expect as an Affiliate and Influencer Marketing Manager at KiwiCo?

As the Affiliate and Influencer Marketing Manager at KiwiCo, you can expect a friendly, innovative, and collaborative work environment. With a hybrid schedule that allows for both in-office (Tuesdays and Wednesdays) and remote work flexibility, you'll be part of a team dedicated to creativity and enriching experiences for kids.

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Common Interview Questions for Affiliate and Influencer Marketing Manager
Can you describe your experience with affiliate marketing platforms?

In your response, highlight any specific platforms you've worked with, such as Commission Junction or others. Discuss how you've utilized these tools to track performance, manage relationships, and optimize campaigns.

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How do you measure the success of an influencer marketing campaign?

You should explain the key performance indicators (KPIs) you focus on, such as engagement rates, reach, and return on ad spend (ROAS). Mention how you analyze collected data to report back to stakeholders and guide future strategies.

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How would you approach building relationships with influencers?

Discuss the importance of authenticity and alignment with brand values. Share methods for reaching out, maintaining communication, and collaborating on content creation that resonates with audiences.

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What strategies do you use for enhancing affiliate performance?

Describe your approach to providing support to affiliates, such as offering educational resources, regular check-ins, and performance reviews. Emphasize key metrics you might track and adjustments you would make based on data insights.

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How do you stay current with trends in the influencer marketing space?

Explain your strategies for continuous learning, such as following industry news, participating in webinars, and monitoring emerging platforms. Highlight your ability to apply these insights to your marketing strategies.

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What are your thoughts on negotiating contracts with influencers?

Detail your approach to negotiating contracts, ensuring mutual benefit while also protecting brand interests. Provide an example of a successful negotiation you’ve conducted in the past.

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How would you manage the influencer marketing budget?

Talk about how you would track spending against the budget, prioritize campaigns based on projected ROI, and adjust spending accordingly based on performance metrics.

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Can you share an example of a campaign you've managed that used both affiliates and influencers?

Use this question to showcase your experience. Walk the interviewer through the campaign goals, the strategies employed, the collaboration between channels, and the overall outcome.

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What creative campaign ideas can you suggest for KiwiCo?

Brainstorm ideas that would align well with KiwiCo’s brand and target audience. Discuss potential trends to leverage in social media or creative concepts that engage both kids and parents.

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How do you handle tight deadlines and multiple projects in a fast-paced environment?

Explain your time management skills, prioritization techniques, and the tools or strategies you use to stay organized and meet deadlines effectively, even under pressure.

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KiwiCo is an innovative eCommerce company that sparks kids’ creativity and curiosity through offline and online materials and inspiration. We offer kids a delightful, engaging way to explore, create, and learn. Our core offering is a subscription ...

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Full-time, hybrid
DATE POSTED
December 3, 2024

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