Partner Sales Specialist, French-Proficiency

As a Partner Sales Specialist at Klaviyo, you will focus on sourcing, activating, and enabling new partners within the French market. Your main responsibilities include building relationships with marketing agencies and systems integrators, educating new partners about the Klaviyo partner program, and collaborating closely with Partner Account Managers to onboard high-potential partners. You will leverage consultative skills to identify how Klaviyo can drive growth for partners and ensure their engagement with our onboarding programs.

To become a Partner Sales Specialist at Klaviyo, you should have at least 2 years of experience in account management, onboarding, or sales roles, preferably within the marketing technology sector. Fluency in French and English, both written and verbal, is essential. Additionally, experience in managing high-velocity partner activations and a strong ability to collaborate across teams will serve you well in this role.

The Partner Sales Specialist role at Klaviyo requires up to 25% travel across France, Germany, and other parts of Europe. This travel is primarily focused on partner meetings and events, making it an exciting opportunity to build and deepen relationships face-to-face.

Successful Partner Sales Specialists at Klaviyo should possess strong written and verbal communication skills, a positive outlook, and an organized approach to managing multiple partnerships simultaneously. Excellent collaboration skills across Marketing, Sales, and Product teams are vital to ensure partners are well-informed about Klaviyo's platform enhancements and can effectively leverage them.

The impact of a Partner Sales Specialist on Klaviyo's growth is significant. By building and nurturing relationships with new partners, you'll help expand Klaviyo's reach within the French market. Your role in activating partners effectively ensures they are equipped to deliver value to their clients, ultimately driving growth not only for those partners but also for Klaviyo as a leading marketing platform.

To build a relationship with a new marketing agency partner at Klaviyo, I would start by understanding their specific business model and needs. I would engage in active listening during our initial discussions, where I could outline how Klaviyo’s services can align with their goals. Establishing trust through transparency, regular communication, and providing valuable insights would be paramount to developing a collaborative partnership.

In a previous role, I faced a challenging partner activation involving a marketing agency unsure about leveraging our technology. I took the time to conduct a comprehensive needs analysis, tailored a training session focused on their specific pain points, and provided ongoing support as they integrated our tools. This level of engagement not only alleviated their concerns but also fostered a productive relationship, showcasing the value of our offerings.

To effectively train partners on the Klaviyo platform, I would develop a structured training program that includes live demonstrations, hands-on workshops, and access to comprehensive documentation. Also, I would ensure to highlight real-life examples of how other partners successfully utilized our platform, encouraging questions and continuous feedback to adapt the training to their unique situations.

When managing multiple partner relationships, I prioritize tasks based on urgency and impact. I maintain a detailed tracker of each partner's needs and goals, allowing me to identify high-priority activities. Additionally, regular check-ins ensure I stay informed about their progress and any emerging challenges, which helps in reallocating resources effectively.

The most important aspect of the partner onboarding experience is ensuring clarity and support. Partners should feel welcomed and equipped with the knowledge required to understand our tools. Providing tailored resources, such as onboarding checklists and direct access to support teams, can greatly enhance their confidence and satisfaction in our program.

I establish a consultative relationship with partners by actively listening to their needs and challenges. By asking probing questions to fully understand their business objectives, I can provide tailored solutions that align with Klaviyo's offerings. This approach not only positions me as a trusted advisor but also fosters a collaborative environment where we work together to achieve mutual success.

To differentiate Klaviyo from competitors, I would emphasize our unique value propositions, such as our powerful data analytics capabilities and user-friendly interface that empowers creators. Sharing success stories and testimonials from existing partners can also demonstrate our impact and effectiveness, illustrating why partnering with Klaviyo provides a competitive edge.

Collaboration is fundamental to my success as a Partner Sales Specialist. By working closely with internal teams such as Sales, Marketing, and Customer Support, I can ensure that we provide a consistent and positive experience for our partners. This teamwork ensures that all aspects of the partner journey are aligned and that partners feel supported and valued throughout.

In my previous position, I noticed a partner struggling to engage with their customer base effectively. By discussing their challenges, I identified an opportunity for them to utilize our segmentation and automation tools more efficiently. I assisted them in developing a tailored marketing strategy that increased their client engagement and ultimately led to new business. This success highlighted the importance of proactive client support and thorough understanding of our platform.

I want to be a Partner Sales Specialist at Klaviyo because I'm passionate about helping businesses grow through innovative technology. Klaviyo’s mission to empower creators resonates with me, and I am eager to contribute to a team that values collaboration and creativity. I believe my skills and experiences align perfectly with this role, allowing me to make a meaningful impact.