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Retail Account Executive

After years building the best POS platform for restaurateurs, Toast is expanding its offerings into other food and beverage concepts such as convenience stores, grocery stores, and bottle shops. This role will require a founder’s mindset as we grow Toast’s presence in this new vertical with a new offering: the Toast Retail platform. 

As a Territory Account Executive, you will be part of a founding team that is transforming the way convenience stores, grocery stores, and bottle shops operate. Using a consultative approach, you will prospect, build relationships, and sign up new accounts. By understanding their unique needs, you will develop a customized solution that helps their business thrive. We need your passion, sales expertise, and entrepreneurial spirit to help us build the Toast brand in an assigned geographic territory.

About this roll* (Responsibilities) 

  • Use a consultative approach to prospect, build relationships, and sign up new convenience stores, grocery stores and bottle shops
  • Generate lists of prospective convenience stores, grocery stores, and bottle shops and manage the entire sales cycle from initial call to close 
  • Conduct demos and develop a solution that best meets the prospect’s needs 
  • Partner with teams across the business to ensure that expectations set during the sales process are met in delivery 
  • Leverage Salesforce (our CRM) to manage all sales activities 
  • Understand the competitive landscape and determine how to best position Toast in the market

Do you have the right ingredients*? (Requirements)

  • An entrepreneurial and feedback-driven mindset
  • Strong communication, organizational, and presentation skills with the ability to sell and negotiate at all decision-making levels
  • Proven track record of success in meeting and exceeding goals
  • Ability to work in a fast-paced, entrepreneurial and team environment
  • Self-motivated, creative, flexible, and willing to navigate ambiguity
  • Lives in or in proximity to market
  • Willingness to travel 25% or more

Special Sauce* (Nice to Haves)

  • Retail operations experience

Our Spread* of Total Rewards
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

*Bread puns encouraged but not required

#LI-DNI

The estimated Total Targeted Cash compensation range for this role is listed below. Total Targeted Cash for this role consists of a base salary, commission, plus the eligibility for equity and/or other benefits. This role qualifies for uncapped commissions. The starting salary will be determined based on skills, experience, and geographic location.

Total Targeted Cash
$129,000$206,000 USD

 

We are Toasters

Diversity, Equity, and Inclusion is Baked into our Recipe for Success.

At Toast our employees are our secret ingredient. When they are powered to succeed, Toast succeeds.

The restaurant industry is one of the most diverse industries. We embrace and are excited by this diversity, believing that only through authenticity, inclusivity, high standards of respect and trust, and leading with humility will we be able to achieve our goals.

Baking inclusive principles into our company and diversity into our design provides equitable opportunities for all and enhances our ability to be first in class in all aspects of our industry.

Bready* to make a change? Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.

Average salary estimate

$167500 / YEARLY (est.)
min
max
$129000K
$206000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Retail Account Executive, Toast

Are you ready to take your sales career to the next level? Toast is looking for a Retail Account Executive in Jacksonville, FL, to join our innovative team! After years of perfecting our POS platform for restaurants, we’re embarking on an exciting journey to expand into new territories, including convenience stores, grocery stores, and bottle shops. In this role, you’ll be part of a pioneering team that is reshaping how these businesses operate with our new Toast Retail platform. If you thrive on building relationships, understanding client needs, and creating tailored solutions, then this is the perfect opportunity for you! Your responsibilities will include using a consultative sales approach to connect with potential clients, managing the full sales cycle, and ensuring that our services meet their expectations. You’ll leverage your strong communication skills and entrepreneurial mindset to make a significant impact on our growth. A proven record of sales success and the ability to navigate a dynamic environment are essential. We’re seeking someone with a strong work ethic who is passionate about helping small businesses thrive. You should expect to travel at least 25% of the time, and experience in retail operations is a bonus! At Toast, we believe in nurturing talent and diversity, creating an energetic workplace where every team member feels valued. If you’re ready to contribute to our mission of helping food and beverage businesses succeed, apply today and let’s bake something amazing together!

Frequently Asked Questions (FAQs) for Retail Account Executive Role at Toast
What are the main responsibilities of a Retail Account Executive at Toast?

As a Retail Account Executive at Toast, your primary responsibilities include prospecting and building relationships with convenience stores, grocery stores, and bottle shops. You'll employ a consultative approach to understand their unique business needs and develop customized solutions. You will manage the entire sales cycle from initial outreach to closing deals, conduct product demos, and collaborate with cross-functional teams to ensure a seamless service delivery. Leveraging Salesforce as your CRM, you will track all sales activities effectively.

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What qualifications are needed for the Retail Account Executive role at Toast?

To qualify as a Retail Account Executive at Toast, candidates should possess a feedback-driven mindset and strong skills in communication, organization, and presentations. A proven record of exceeding sales goals is essential, as well as the ability to work in a fast-paced, entrepreneurial environment. Self-motivation, creativity, and flexibility are key traits, along with a willingness to travel and a residence in proximity to the assigned market.

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What kind of experience is beneficial for a Retail Account Executive at Toast?

While not mandatory, experience in retail operations is a valuable asset for a Retail Account Executive at Toast. This background helps you better understand the day-to-day challenges our clients face in the food and beverage industry. Additionally, a strong sales track record is crucial, as this role involves consulting with clients and delivering tailored solutions to help improve their operations.

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What is the culture like at Toast for a Retail Account Executive?

The culture at Toast is vibrant and inclusive, focusing on collaboration and respect. As a Retail Account Executive, you'll be empowered to express your innovative ideas and contribute to the company's growth. We celebrate diversity and ensure every team member feels valued, creating an environment that encourages creativity and teamwork. This supportive atmosphere is designed to help you succeed both personally and professionally.

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What kind of support and resources does Toast provide to its Retail Account Executives?

At Toast, we offer a robust support system for our Retail Account Executives. This includes access to comprehensive training programs, continuous personal development, and a collaborative sales environment. You will also have the necessary tools, like Salesforce, to effectively manage your sales process and stay organized. We believe that investing in our employees leads to exceptional client service and overall company success.

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Common Interview Questions for Retail Account Executive
Can you describe your sales process as a Retail Account Executive?

In your answer, outline your approach starting from research and prospecting to closing the deal. Mention how you adapt to client needs and what tools you use to track progress, like CRM systems.

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How do you handle objections from potential clients?

Demonstrate your problem-solving skills. Explain a step-by-step approach to overcoming objections, focusing on listening actively, empathizing with the client, and providing relevant solutions.

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What strategies do you use to build rapport with clients?

Share specific techniques you employ such as personalized communication, showing genuine interest in their business, and maintaining follow-up communications to build trust.

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How do you prioritize your leads and accounts?

Discuss your method for assessing the motivation and potential of leads. Talk about how you utilize data and past interactions to prioritize high-value opportunities while remaining responsive to all clients.

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What metrics do you focus on to measure your success as a Retail Account Executive?

Talk about key performance indicators such as sales volume, deal closure rates, and client retention rates. Emphasize how you use these metrics to adapt your sales strategies for better performance.

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Can you provide an example of a successful sales pitch you've delivered?

Share a compelling story that highlights your preparation, delivery, and results. Focus on how you identified customer needs and tailored your pitch accordingly.

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How do you stay informed about industry trends and competitors?

Explain the resources you use such as industry news sites, networking events, and competitor analysis. Emphasize your commitment to adaptability and staying ahead of market shifts.

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Describe a time when you turned a 'no' into a 'yes.'

Illustrate your persistence and problem-solving skills. Detail how you addressed specific objections and successfully changed the prospect’s mind.

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What role does teamwork play in achieving sales goals?

Discuss examples of collaboration with internal teams like marketing or customer support, and how this teamwork has enhanced your efficiency and success in sales.

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Why do you want to work with Toast as a Retail Account Executive?

Show your enthusiasm for the company. Discuss what attracts you to Toast’s mission, culture, and growth opportunities, making it clear how you align with their values.

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Full-time, on-site
DATE POSTED
December 9, 2024

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